Let's check a couple of things. First if you open the Services applet, does it show a Serviio service installed, and if so is it running? The applet shows what's running.
Assuming it's there and running: can you open the console from a different computer on your home network? Using either the computer name or IP address, it would be http://
name or address:23423/console
If the console works from the web browser, I'd suggest not messing with anything like a remove/reinstall, as that's time consuming. Just open the console from the browser. If you're on the Serviio computer, you can just use
http://localhost:23423/consoleIf the service isn't running, you can try to start it manually. If it won't start, the Serviio log would be helpful to determine the problem. If the service isn't even listed in the Services applet, then you should uninstall Serviio, reboot, then install it again. Something didn't go correctly when it was installed.
If you're still having a problem, let us know.
Dan
LG NANO85 4K TV, Samsung JU7100 4K TV, Sony BDP-S3500, Sharp 4K Roku TV, Insignia Roku TV, Roku Ultra, Premiere and Stick, Nvidia Shield, Yamaha RX-V583 AVR.
Primary server: Intel i5-6400, 16 gig ram, Windows 10 Pro, 22 TB hard drive space | Test server Windows 10 Pro, AMD Phenom II X4 965, 8 gig ram
HOWTO: Enable debug logging HOWTO: Identify media file contents