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Serviigo and play no subtiles

PostPosted: Sat Nov 12, 2022 1:11 pm
by glda19
Hi
I trayed serviioGo on my tablet. He sees all the movies.
When i select one en click play the i can choose about 2 pluer xPlayer and Uplayer, but non of them play the subtiles.
The move and the subtiles have the same name.

Re: Serviigo and play no subtiles

PostPosted: Sat Nov 12, 2022 8:42 pm
by bkeith4web
Subtitles can be kind of tricky. If you can provide some more specific information like the below, maybe we can figure out the issue.
1.Do you have the Serviio mediabrowser on your Serviio console and if so, can you see subtitles there?
2.What device(s) are you trying to view the movie with?
3.What profile(s) do you have assigned to those devices?
4.Do you have a customized user-profiles.xml file?
5.When you run "ffmpeg -i <file-name>" from your Serviio/lib directory, what is the output? This shows what streams are in your original file that Serviio will try to recognize and handle.
6.Are the subtitles in a .srt file, or some other file?
7.Have you turned on detailed logging using the "debug" parameter in log4j.xml file and stopped/restarted Serviio to see what messages are logged when you play the movie?

There are probably some other questions necessary but this help with troubleshooting.

Re: Serviigo and play no subtiles

PostPosted: Sun Nov 13, 2022 4:55 pm
by glda19
Its when i use xplayer or uplayer on my android tablet i don't see the subtiles.
Whit the serviio media browser i don't see automaticly the subtiles. I have to actived them the i see them.
mostly i use srt or ass files