[SOLVED!]MP4 file won't load after pausing.

Jump to solution: https://forum.serviio.org/viewtopic.php?f=5&t=30684&p=136416#p136416

One MP4 file I have plays perfectly fine so long as I start from the beginning and NEVER interrupt it. If I pause the file long enough for Serviio to "back out" of the play screen and back to the listing with options to either start from beginning or resume, and I click resume the file will load up to 33% and never complete loading. If I click Play from the beginning it loads with zero issues and plays perfectly fine.

This is on an ONN Roku TV using Roku's Media Player. I also have a Roku box connected to another TV but I haven NOT tested the file on that system yet.

Here's the pasted text from Mediainfo on the file itself:


General
Complete name : Z:\Video\Movies\The Caine Mutiny 1954.mp4
Format : MPEG-4
Format profile : Base Media
Codec ID : isom (isom)
File size : 2.23 GiB
Duration : 2 h 4 min
Overall bit rate mode : Variable
Overall bit rate : 2 560 kb/s
Frame rate : 23.976 FPS
Encoded date : 2011-09-25 20:16:23 UTC
Tagged date : 2011-09-25 20:16:23 UTC

Video
ID : 1
Format : AVC
Format/Info : Advanced Video Codec
Format profile : High@L4.1
Format settings : CABAC / 3 Ref Frames
Format settings, CABAC : Yes
Format settings, Reference frames : 3 frames
Codec ID : avc1
Codec ID/Info : Advanced Video Coding
Duration : 2 h 4 min
Bit rate mode : Variable
Bit rate : 2 252 kb/s
Maximum bit rate : 14.0 Mb/s
Width : 1 280 pixels
Height : 688 pixels
Display aspect ratio : 1.85:1
Frame rate mode : Constant
Frame rate : 23.976 (24000/1001) FPS
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Progressive
Bits/(Pixel*Frame) : 0.107
Stream size : 1.96 GiB (88%)
Writing library : x264 core 116 r2074 2641b9e
Encoding settings : cabac=1 / ref=4 / deblock=1:0:0 / analyse=0x3:0x113 / me=hex / subme=7 / psy=1 / psy_rd=1.00:0.00 / mixed_ref=1 / me_range=16 / chroma_me=1 / trellis=1 / 8x8dct=1 / cqm=0 / deadzone=21,11 / fast_pskip=1 / chroma_qp_offset=-2 / threads=12 / sliced_threads=0 / slices=4 / nr=0 / decimate=1 / interlaced=0 / bluray_compat=1 / constrained_intra=0 / bframes=3 / b_pyramid=1 / b_adapt=1 / b_bias=0 / direct=1 / weightb=1 / open_gop=1 / weightp=0 / keyint=24 / keyint_min=2 / scenecut=40 / intra_refresh=0 / rc_lookahead=24 / rc=2pass / mbtree=1 / bitrate=2252 / ratetol=1.0 / qcomp=0.60 / qpmin=0 / qpmax=69 / qpstep=4 / cplxblur=20.0 / qblur=0.5 / vbv_maxrate=14000 / vbv_bufsize=14500 / nal_hrd=vbr / ip_ratio=1.40 / aq=1:1.00
Encoded date : 2011-09-25 17:26:39 UTC
Tagged date : 2011-09-25 20:19:56 UTC
Color range : Limited
Color primaries : BT.709
Transfer characteristics : BT.709
Matrix coefficients : BT.709
Codec configuration box : avcC

Audio
ID : 2
Format : AAC LC
Format/Info : Advanced Audio Codec Low Complexity
Codec ID : mp4a-40-2
Duration : 2 h 4 min
Bit rate mode : Variable
Bit rate : 304 kb/s
Maximum bit rate : 395 kb/s
Channel(s) : 6 channels
Channel layout : C L R Ls Rs LFE
Sampling rate : 48.0 kHz
Frame rate : 46.875 FPS (1024 SPF)
Compression mode : Lossy
Stream size : 271 MiB (12%)
Encoded date : 2011-09-25 20:19:32 UTC
Tagged date : 2011-09-25 20:19:56 UTC

This is a set up with Serviio installed according to my signature, connected to ONN Roku TV direct via Ethernet.

Any thoughts? Thanks in advance.

[atc98092]

Roku Media Player is full of bugs, so most likely it's the cause of your issues. There hasn't been a meaningful update for RMP for close to three years, they disbanded the beta test group (I was a member) and really don't seem to care about the program's shortcomings. Unfortunately, RMP is the only DLNA player available for Roku devices, so we're stuck until/unless they make some effort with the program. My solution for the time being is to use a different streaming player. I use a Shield for all of my media playback, and have no issues with DLNA streaming with it.

Thanks for the reply. Yeah, so I'm learning. The app doesn't make any money for Roku so I wouldn't expect it to be high priority if it even is on there radar anymore. Who knows?

Anyway, I'm putting it through Handbrake at the moment to optimize it. I have found with some other files that converting the audio sample rate to 44.1 and checking web optimized tends to cause Roku Media Player to behave better. Seems it has very finicky expectations. Will be back to report if helps.

PROBLEM SOLVED!

Ran through Handbrake

Audio converted to sample rate of 44.1
Checked optimized for web.

Those were the only two changes I made 44.1 SR may not be necessary to fix this particular issue. I just do this with every file I run through Handbrake as a matter of good practice since it is the industry standard for most audio in the field, plus it helps avoid other problems such as intermittent audio dropping out.

This file loads almost instantly on Roku Media now and has zero issues with pausing and reloading.