[SOLVED] onkyo tx-nr609, DLNA, files inaccessable

So I have the onkyo tx-nr609, and the DLNA server recognizes serviio, but when I select it, the videos folder has an X over it and won't open. The music folder, however, works fine. So the device and computer are communicating.
I'm not sure what's wrong. Other info:
Windows 7
practically a noob, so please explain detailed tech stuff.
The console says "unrecognized device" - generic DLNA profile
The movies library is shared in the console, and the movies are all present in the media browser.
I'm not sure what's wrong. Other info:
Windows 7
practically a noob, so please explain detailed tech stuff.
The console says "unrecognized device" - generic DLNA profile
The movies library is shared in the console, and the movies are all present in the media browser.