Page 1 of 1

Unable to get Serviio to work

PostPosted: Fri Oct 26, 2012 10:15 am
by propulsion
I have followed the instructions as far as I can.
The Serviio is running - My TV is properly connected - I have carried out a ping test and confirmed that the computer recognises the server.

My rendering profile is not populated at the start - so I have addded the Sony BD player and entered the IP address. I have entered an image folder into the library and clicked image.
The coloured button in status do's not go green nor are there any Servio Icons on the TV screen.

I have an XP Windows home edition - virgin cable broadband connected to Router my computer and a Sony BD player.

Re: Unable to get Serviio to work

PostPosted: Fri Oct 26, 2012 12:16 pm
by zip
post serviio.log

Re: Unable to get Serviio to work

PostPosted: Fri Oct 26, 2012 3:17 pm
by propulsion
How do I post the serviio log?

Re: Unable to get Serviio to work

PostPosted: Fri Oct 26, 2012 3:31 pm
by moltra
Look in you're serviio directory for the lkg directory. In the log directory you will see serviio.log attach that file hrre.

What is the computer running serviio anc the tv IP addresses?

Sent from my DROID RAZR using Tapatalk 2

Re: Unable to get Serviio to work

PostPosted: Fri Oct 26, 2012 3:49 pm
by propulsion
the Computer is .2 and the Sony Box is .4

Re: Unable to get Serviio to work

PostPosted: Fri Oct 26, 2012 5:14 pm
by propulsion
Did you get the log ?

Re: Unable to get Serviio to work

PostPosted: Sat Oct 27, 2012 10:06 am
by propulsion
No change so far -- Any suggestions or ideas I might try would be greatly appreciated.

Re: Unable to get Serviio to work

PostPosted: Sat Oct 27, 2012 12:16 pm
by zip
Few things:

1) remove the Sony renderer you added manually, it should find it automatically
2) You added some youtube videos to library, remove those and keep just your pictures folder
3) setup detailed log (link in my signature), restart your PC and after a while send the log again.

You can also check you don't have a firewall/antivirus blocking TCP 8895 and UDP 1800 ports.

Re: Unable to get Serviio to work

PostPosted: Sat Oct 27, 2012 1:37 pm
by propulsion
I have removed the Sony BD player from the rendereing- The box remains blank and is not populated automatically.

During PC shut down message " serviio console not responding - end program

On PC Start Serviio error - " Cannot connect to Serviio- it does not seem to be running"

I clicked servio console and the serviio was then running.

I will now upload the log file

How do I check if the firewall is blocking TCP8895 and UDP 1800 ports?

Re: Unable to get Serviio to work

PostPosted: Sat Oct 27, 2012 1:49 pm
by propulsion
The Computer IP 192.168.0.2 and the Sony BD Player IP 192.168.0.4

Re: Unable to get Serviio to work

PostPosted: Sat Oct 27, 2012 10:43 pm
by zip
there are no incomming connections from the .4 address. Are you running a firewall or antivirus? If yes, try to turn them off (just for now) and test it again.

Re: Unable to get Serviio to work

PostPosted: Sun Oct 28, 2012 12:52 am
by grolschie
I think this (from the log file) looks like it could be a possible problem:
  Code:
2012-10-27 08:42:59,546 INFO  [ServiioConsole] Starting Serviio Console
2012-10-27 08:43:05,937 INFO  [ServiioConsole] Connecting to Serviio REST on localhost:23423
2012-10-27 08:43:20,703 WARN  [ServiioConsole] Cannot connect to the server to get DB initialization info
2012-10-27 08:43:30,859 WARN  [ServiioConsole] Cannot connect to server: Connection Error (1000) - Connection refused: connect

Re: Unable to get Serviio to work

PostPosted: Wed Oct 31, 2012 5:01 pm
by propulsion
I assume that my Seviio problem cannot be fixed. I will therefore call it a day and uninstall it. Sadly I will be unable to realise the full potential of Sony until a workable peice of kit comes on the market.

Many thanks for your help so far.