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Serviio can't find TV series titles anymore

PostPosted: Tue May 07, 2013 1:57 am
by atc98092
I have a posting under Feature Requests, but I just discovered something more serious. When I add a new ripped title to my server, Serviio is supposed to go to the Internet and grab metadata for the title. This of course requires accurate file naming. I follow the protocol of title name (year) for movies and SxExx for TV shows, with the show name as the folder name. It is working correctly for movies, and TV shows have been fine until yesterday. Suddenly I can not get accurate information for the TV shows.

Here are two examples: Mission Impossible (1966). Serviio is grabbing a series called Antarctic Mission. Night Court (1984) is grabbing something called Sunday Night.

Mission Impossible has a THETVDB.COM ID number of 77231, but Serviio is pulling 116591.
Night Court has a THETVDB.COM ID number of 70812 but Serviio is pulling 269011.

When I copy the URL from the log and replace the ID number with the correct one, the correct metadata is returned.

Since the two incorrect shows don't have the same number of episodes as I have, it is unable to locate the data. Question is, why is Serviio looking for the wrong series? I can almost understand Mission Impossible, since there has been more than one series with the same name (but it isn't finding either series), but Night Court doesn't have that issue. Is there any way to add the Show ID to the folder or file name? How does Serviio determine what show ID to extract from the Internet?

EDIT: OK, this is strange. I tried using TheRenamer to rename the TV episodes, and while it successfully renamed the files using thetvdb.com, Serviio still didn't/couldn't download the metadata. After searching the forums again, I found a reference to FileBot. I renamed all the files using it, and voilĂ , Serviio now found them. I can't explain it, although FileBot used a different naming convention. It used 3x22 for the episode name instead of S3E22. Of course it also added the episode name (so did TheRenamer), but that's fine with me as long as they now show up!

Re: Serviio can't find TV series titles anymore

PostPosted: Sat May 11, 2013 4:35 am
by atc98092
Nope, not solved. I ran into another file. This is from a movie, not TV, but the same issue. I named the file using FileBot, and Serviio can't retrieve the metadata. I tried adding spaces in the name, and also tried removing the parentheses around the year. No good. Attached is the Mediainfo data from the file, and here is a few lines from the Serviio log:
  Code:
2013-05-10 21:24:28,453 WARN  [OnlineVideoSourcesMetadataExtractor] Online metadata search returned no results for file The Women 1939.mkv [VideoDescription [type=FILM, names=[the women, null], year=1939, season=null, episode=null]]
2013-05-10 21:24:28,468 INFO  [LibraryAdditionsCheckerThread] Added file 'The Women 1939.mkv' (title: The Women 1939) to Library
2013-05-10 21:24:28,984 WARN  [LibraryManager] Skipping processing metadata for an unsupported file. Message: Unknown video codec.


The log is saying something about unsupported file, but since that line doesn't specifically identify the file, I am only guessing it applies to this file. I know the year needs brackets, but the results are the same with or without. :(

Re: Serviio can't find TV series titles anymore

PostPosted: Sat May 11, 2013 7:13 am
by DenyAll
Hi atc98092 - bug in TMDB API appeared yesterday. Have a read of this thread.

Not related to your first issue (an unfortunate coincidence). I use Filebot for all my issues with file naming.

Re: Serviio can't find TV series titles anymore

PostPosted: Sun May 12, 2013 1:27 am
by atc98092
Yeah, I found that error report about an hour after I posted. I sure hope they fix it soon, I have a lot of videos that aren't being listed.