Page 1 of 1

problems with Samsung UN46D5500

PostPosted: Mon Sep 26, 2011 4:54 am
by samsungTVuser
Hi!
I am having problems playing MOV files from my Samsung LED TV UN46D5500 I just bought. The MOV files were recorded by my Canon DSLR. I am using latest version of Serviio and I am running it on my PC with Windows 7. I have assigned the "Samsung TV/player C/D series" profile from the Serviio console

Here is the mediainfo:
mediainfo.txt
(2.65 KiB) Downloaded 683 times


Also I am attaching a screenshot of ffmpeg output and the serviio.log with DEBUG enabled. The file that I am trying to watch from my TV is called MVI_4486.MOV

I am getting the message "wrong video codec" on my TV.

Can you help me to get it to work? Your help will be greatly appreciated

Thanks!!

Re: problems with Samsung UN46D5500

PostPosted: Mon Sep 26, 2011 5:08 am
by Cerberus
These files will need to be transcoded to allow them to play.

Re: problems with Samsung UN46D5500

PostPosted: Mon Sep 26, 2011 9:33 am
by zip
try adding this line to the C/D profile:

  Code:
<Matches container="mp4" vCodec="h264" profile="baseline" />


just under

  Code:
<Matches container="mp4" vCodec="mpeg4" aCodec="lpcm" />

Re: problems with Samsung UN46D5500

PostPosted: Tue Sep 27, 2011 12:14 am
by samsungTVuser
Hey Zip,
First of all thanks so much for replying! I tried your suggestion: modified profiles.xml, then restarted serviio service and tried watching the same video again. Unfortunately I got the same results: wrong video codec.
Attached is serviio.log with DEBUG enabled. I will really appreciate it if you can take a look at it. You see, I bought this TV with the DLNA feature only to watch HD movies of my kids, and I am not able to do so...

Cheers,
Pablo

Re: problems with Samsung UN46D5500

PostPosted: Tue Sep 27, 2011 12:18 am
by Cerberus
restart the pc running serviio and try again.

Re: problems with Samsung UN46D5500

PostPosted: Tue Sep 27, 2011 12:45 am
by samsungTVuser
I restarted the PC and obtained the same results. Attached is the serviio.log for this run.
serviio - Copy (2).log
(113.49 KiB) Downloaded 635 times


I am also attaching supported_devices.txt which I obtained by running Device Spy
supported_devices.txt
(16.62 KiB) Downloaded 586 times


Any ideas my friends?

Thanks
Pablo

Re: problems with Samsung UN46D5500

PostPosted: Tue Sep 27, 2011 1:11 am
by Cerberus
sorry but this one is past me, but shouldnt teh match container be MOV and not mp4?? or am i missing something zip ?

Re: problems with Samsung UN46D5500

PostPosted: Tue Sep 27, 2011 9:43 am
by zip
weird, it transcodes to mpeg2 correctly. Run this command and then add the resulting file to your library and try to play it (natively)

  Code:
ffmpeg.exe -i "D:\My Files\My Pictures\2011-08-28\MVI_4486.MOV" -y -threads 1 -vcodec mpeg2video -sameq -r 24000/1001 -g 15 -copyts -acodec ac3 -ab 192k -ar 48000 -ac 2 -map 0:0 -map 0:1 -sn -f mpegts C:\out.mpg

Re: problems with Samsung UN46D5500

PostPosted: Tue Sep 27, 2011 11:08 pm
by samsungTVuser
Hez Zip,
I tried your suggestion of transcoding the video offline and strangely enough I can see the generated file on my tv! One strange thing are the error messages I got from ffmpeg. Here is the log I captured;

ffmpeg.log
(9.11 KiB) Downloaded 537 times


The errors are:
1) Incompatible pixel format 'yuvj420p' for codec 'mpeg2video', auto-selecting form at 'yuv420p'
2) [ac3 @ 03a16100] channel_layout not specified
[ac3 @ 03a16100] No channel layout specified. The encoder will guess the layout,
but it might be incorrect.

Anyways it seems to work in the offline mode. Any suggestions on how to do it online, i.e., not having to transcode all my movies on my hard drive to be able to watch them on my tv?

Once again thanks a lot for your help

Pablo

Re: problems with Samsung UN46D5500

PostPosted: Wed Sep 28, 2011 9:15 am
by zip
those are ok, related to the audio stream. How powerful is your Serviio PC? It might be it takes too long to start the transcoded file and the TV gets confused.

Re: problems with Samsung UN46D5500

PostPosted: Wed Sep 28, 2011 11:58 am
by samsungTVuser
It is actually a reasonably powerful PC: Intel core i5 with 4 GB of DDR3 RAM and 1 TB of HDD. Any other test you can think of?

Re: problems with Samsung UN46D5500

PostPosted: Wed Sep 28, 2011 1:17 pm
by zip
Try the samsung B profile if it helps