Problem with HEVC/H.265 transcoding to Samsung UE46ES6710
Playback with Serviio from my computer to my TV (Samsung UE46ES6710) has always been smooth and functional.
I'm currently using Serviio v1.6.1 under Windows 10 with the "Samsung TV / player (E/F-series)" profile.
Recently, I have experimented problems with 2 videos. Their common point seems to be the use of HEVC/H.265 codec.
The first plays, but with lots of artefacts in the picture and in the sound. The second refuses to play because "file format is unknown".
I have been trying to find a solution on the forum, and I found this thread http://forum.serviio.org/viewtopic.php?f=7&t=18767#p105107, in which the user ended up trying the "Panasonic BD Player" profile.
So I changed my profile to "Panasonic BD Player" to give it a try, and first video then worked nicely, but the second refused to launch.
I then tried "the Panasonic Viera (2009)" profile, and with it, the first video worked, and the second one too but with a bad picture ratio (length is compressed).
With the "Panasonic Viera (2010)" profile, I can launch both videos with proper picture and sound, but it starts with a "file might not work" message, and I can't control the time, subtitles...
So, obviously, my Samsung E-serie TV is (hardware-wise) able to play those H.265 videos properly, but not if I use the dedicated "Samsung TV / player (E/F-series)" profile. I suppose the profile doesn't trigger proper transcoding ?
Do you have any idea how I could edit the profile.xml to make it work properly ? I tried to copy piece of code of the Panasonic profiles into the Samsung one but it changed nothing, even after rebooting server, computer and TV.
I'm also not sure what piece of information you need about the 2 videos I'm using to try and fix the problem, and what tool to use to extract this information, but if you let me know what you need and how I can obtain it, I'll provide it.
Thank you