Philips 55POS9002 (with synology DS218+)
I have been for years a serviio payd license user and had no problems at all. All works fine. But for now i had to replace my tv and choise was Philips. (maybe it was wrong brand to choice). And seems now came my time to ask for help here... I even don,t know from where to start exactly...
Just a bit about history to get clear picture. I had two Samsung tv's and Synology DS218+ installed. All working fine. Also time by time i used serviio what was installed in laptop before i got NAS. (mostly it turned off and i use it sometimes in hotell while i travel). All ok so fare.
Now i replaced one tv to Philips 55POS9002 and got a problems. Seems like videos from one folder i cant play. All my videos are *.mkv with muxed subtitles. Tv say that unable to open or read file. From serviio console i see that video started actually to play. I was thinking to turn on debug mode but seems i am unable to do because don't know linux so well. I tryed to google and find a guides but no success. Even when i will be enable that i have no idea how to fix it and can copy only here for help. Yes i enabled everything for use Putty program and got access and logged in but on the that point my knowledge ends.
A bit from the folders in NAS:
CARTOONS (no muxed subtitles) working fine. About 20 mkv files.
MOVIES (90% with muxe subtitles) Non of them don't work. About 100+ mkv files.
MOVIES TEST (To this folder i copied one movie from MOVIES folder for testing. Same file with muxed subtitle and separetly second file with subtitle str file) 2 mkv files + sub.srt (still same result and files not working)
MP3 Working perfect.
So i copy for test my MOVIES TEST folder to laptop serviio and can run both files from laptop. Subtitles working only with muxed file in Philips 55POS9002 tv. Separated file subtitles wont work.
Seems like from windows serviio to Philips 55POS9002 in some case it works but not from the nas to Philips 55POS9002. And in the same time when i look nas from second samsung tv all ok with NAS
What i can do to fix it?
Is there any guide step by step how i can turn on that debugging mode in Synology?
What is the correct profile for this Philips model? (maybe issue in that but i tryed all of them. Still same problem.)
Or some moderator should move my post under Synology topic.
I will be glad if someone will can help me step by step go forward with solving the problem.