Sony BDP S790 - some files can't FF or Rewind?

Hello,
Since the last Serviio update most files work well including aspect ratio and subtitles,
however, some files, play well but for some reason you can't skip forward or back...

I did update the player to the latest firmware, after making sure it doesn't have Cinovia, please advise - thanks!

Here is teh file's media info:

General
Unique ID : 177316548039467820968157182895870907462 (0x8565ECC98DA359BFB127E4BDE6C71446)
Complete name : T:\Incoming\Movie.43.2013.1080p.BluRay.x264-DAA\daa-ballsack.guy-1080p\daa-43-1080p.mkv
Format : Matroska
Format version : Version 4 / Version 2
File size : 7.65 GiB
Duration : 1h 38mn
Overall bit rate : 11.2 Mbps
Encoded date : UTC 2013-04-26 20:27:55
Writing application : mkvmerge v6.1.0 ('Old Devil') built on Mar 2 2013 14:32:37
Writing library : libebml v1.3.0 + libmatroska v1.4.0

Video
ID : 3
Format : AVC
Format/Info : Advanced Video Codec
Format profile : High@L4.1
Format settings, CABAC : Yes
Format settings, ReFrames : 4 frames
Codec ID : V_MPEG4/ISO/AVC
Duration : 1h 38mn
Bit rate : 9 670 Kbps
Width : 1 920 pixels
Height : 1 040 pixels
Display aspect ratio : 1.85:1
Frame rate mode : Constant
Frame rate : 23.976 fps
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Progressive
Bits/(Pixel*Frame) : 0.202
Stream size : 6.47 GiB (85%)
Writing library : x264 core 130 r2273kMod b3065e6
Encoding settings : cabac=1 / ref=4 / deblock=1:0:0 / analyse=0x3:0x133 / me=umh / subme=7 / psy=1 / fade_compensate=0.00 / psy_rd=1.00:0.00 / mixed_ref=1 / me_range=16 / chroma_me=1 / trellis=1 / 8x8dct=1 / cqm=0 / deadzone=21,11 / fast_pskip=1 / chroma_qp_offset=-2 / threads=18 / lookahead_threads=3 / sliced_threads=0 / nr=0 / decimate=1 / interlaced=0 / bluray_compat=0 / constrained_intra=0 / bframes=3 / b_pyramid=2 / b_adapt=2 / b_bias=0 / direct=3 / weightb=1 / open_gop=0 / weightp=2 / keyint=250 / keyint_min=23 / scenecut=40 / intra_refresh=0 / rc_lookahead=40 / rc=2pass / mbtree=1 / bitrate=9670 / ratetol=1.0 / qcomp=0.60 / qpmin=0 / qpmax=69 / qpstep=4 / cplxblur=20.0 / qblur=0.5 / ip_ratio=1.40 / aq=1:1.00
Default : Yes
Forced : No

Audio
ID : 1
Format : DTS
Format/Info : Digital Theater Systems
Mode : 16
Format settings, Endianness : Big
Codec ID : A_DTS
Duration : 1h 38mn
Bit rate mode : Constant
Bit rate : 1 509 Kbps
Channel(s) : 6 channels
Channel positions : Front: L C R, Side: L R, LFE
Sampling rate : 48.0 KHz
Bit depth : 24 bits
Compression mode : Lossy
Stream size : 1.03 GiB (14%)
Default : Yes
Forced : No

Text
ID : 2
Format : UTF-8
Codec ID : S_TEXT/UTF8
Codec ID/Info : UTF-8 Plain Text
Default : Yes
Forced : No

Menu
00:00:00.000 : en:00:00:00.000
00:13:18.464 : en:00:13:18.464
00:23:28.616 : en:00:23:28.616
00:33:14.534 : en:00:33:14.534
00:42:04.772 : en:00:42:04.772
00:55:17.689 : en:00:55:17.689
01:07:17.909 : en:01:07:17.909
01:14:12.448 : en:01:14:12.448
01:23:19.703 : en:01:23:19.703
01:28:51.284 : en:01:28:51.284

[Illico]

This file should be delivered in native format with Sony BDP -Sx90 profile.
So there is something with the mkv container.

Could you try with MkvToolnix tool to rebuild your mkv file with the following option enabled:

With mkvmerge GUI, choose muxing from the Menu bar and pick the option Add command line options. You can then add the --clusters-in-meta-seek option from the list. unfortunately, you cannot save these options so you have to remember to do this each time you remux an .MKV.

EDIT: Read that :
https://trac.bunkus.org/wiki/FAQ%3APlay ... kvmerge590
and
https://trac.bunkus.org/wiki/FAQ%3AImpr ... e_position

Thanks mate!

Much appreciated

[Illico]

Does that solve your problem?

Does that solve your problem?

I Haven't tried it yet, but the next file that gives me those problems...
Thanks again!

Does that solve your problem?

Hi,
I tried remuxing a different file with these settings and it still doesn't work, even with version 1.31...

Any ideas are welcome!

Here is the media data of the file in question:

  Code:

General
Unique ID                                : 239979769379597200922110903366230004833 (0xB48A6C21B86586DF89A4DBD11CB0D461)
Complete name                            : T:\Incoming\Epic.2012.BluRay.1080p.DTS.x264-HDWinG\Epic.2012.BluRay.1080p.DTS.x264-HDWinG.mkv
Format                                   : Matroska
Format version                           : Version 4 / Version 2
File size                                : 6.21 GiB
Duration                                 : 1h 42mn
Overall bit rate                         : 8 671 Kbps
Encoded date                             : UTC 2013-08-08 17:52:07
Writing application                      : mkvmerge v6.1.0 ('Old Devil') built on Mar  2 2013 14:32:37
Writing library                          : libebml v1.3.0 + libmatroska v1.4.0

Video
ID                                       : 1
Format                                   : AVC
Format/Info                              : Advanced Video Codec
Format profile                           : High@L4.1
Format settings, CABAC                   : Yes
Format settings, ReFrames                : 5 frames
Codec ID                                 : V_MPEG4/ISO/AVC
Duration                                 : 1h 42mn
Bit rate                                 : 6 989 Kbps
Width                                    : 1 920 pixels
Height                                   : 800 pixels
Display aspect ratio                     : 2.40:1
Frame rate mode                          : Constant
Frame rate                               : 23.976 fps
Color space                              : YUV
Chroma subsampling                       : 4:2:0
Bit depth                                : 8 bits
Scan type                                : Progressive
Bits/(Pixel*Frame)                       : 0.190
Stream size                              : 5.00 GiB (81%)
Writing library                          : x264 core 132 r2323+704+51 d571b1c tMod [8-bit@4:2:0 X86_64]
Encoding settings                        : cabac=1 / ref=5 / deblock=1:-3:-3 / analyse=0x3:0x133 / me=umh / subme=11 / psy=1 / fade_compensate=0.00 / psy_rd=1.01:0.00 / mixed_ref=1 / me_range=32 / chroma_me=1 / trellis=2 / 8x8dct=1 / cqm=0 / deadzone=21,11 / fast_pskip=0 / chroma_qp_offset=-2 / threads=36 / lookahead_threads=6 / sliced_threads=0 / nr=0 / decimate=0 / interlaced=0 / bluray_compat=0 / constrained_intra=0 / fgo=0 / bframes=8 / b_pyramid=2 / b_adapt=2 / b_bias=0 / direct=3 / weightb=1 / open_gop=0 / weightp=2 / keyint=240 / keyint_min=24 / scenecut=40 / intra_refresh=0 / rc_lookahead=240 / rc=crf / mbtree=1 / crf=17.5000 / qcomp=0.70 / qpmin=0 / qpmax=69 / qpstep=4 / ip_ratio=1.20 / aq=4:0.95 / aq-sensitivity=10.00 / aq-factor=1.00:1.00:1.00 / aq2=0 / aq3=0
Language                                 : English
Default                                  : Yes
Forced                                   : No

Audio
ID                                       : 2
Format                                   : DTS
Format/Info                              : Digital Theater Systems
Format profile                           : ES
Mode                                     : 16
Format settings, Endianness              : Big
Codec ID                                 : A_DTS
Duration                                 : 1h 42mn
Bit rate mode                            : Constant
Bit rate                                 : 1 509 Kbps
Channel(s)                               : 6 channels
Channel positions                        : Front: L C R, Side: L R, LFE
Sampling rate                            : 48.0 KHz
Bit depth                                : 24 bits
Compression mode                         : Lossy
Stream size                              : 1.08 GiB (17%)
Language                                 : English
Default                                  : Yes
Forced                                   : No

Text
ID                                       : 3
Format                                   : PGS
Muxing mode                              : zlib
Codec ID                                 : S_HDMV/PGS
Codec ID/Info                            : The same subtitle format used on BDs/HD-DVDs
Language                                 : English
Default                                  : Yes
Forced                                   : No



[Illico]

Could you try to remux the file without PGS subtitle track?

Could you try to remux the file without PGS subtitle track?

Thanks,
I've done it with no subs but still no luck, can't FF or rewind, Servvio just jumps to the next file... This happens with loads of files, BTW.

Many thanks for your assistance, keep it coming...

I have a few which cause my Sony to crash if I FF/RW but will otherwise play back. I have tried remuxing and removing the troublesome Substation Alpha subs but no solution. It must just be some are encoded. I don't want to upgrade Firmware version because I am worried about Cinavia (even though it's possible I already have it...)

I have a few which cause my Sony to crash if I FF/RW but will otherwise play back. I have tried remuxing and removing the troublesome Substation Alpha subs but no solution. It must just be some are encoded. I don't want to upgrade Firmware version because I am worried about Cinavia (even though it's possible I already have it...)

If it helps I updated my firmware and didn't get Cinavia, yet...

Any other ideas regarding the FF/RW functionality?

Thanks!

Hi BloomBloom,

I had this problem on my S590. FF and RW wouldn't work on many files, and subtitles wouldn't always work either. I found that if I remux the files with mkvmerge v5.5.0, they all work perfectly. I've tried to figure out exactly what's causing the problem, but I can't pinpoint it. As narrowly as I can tell, it's probably something to do with the writing libraries. It seems to me that any version of mkvmerge that uses libebml v1.2.3 + libmatroska 1.3.0 will create file that works fine.

Hi BloomBloom,

I had this problem on my S590. FF and RW wouldn't work on many files, and subtitles wouldn't always work either. I found that if I remux the files with mkvmerge v5.5.0, they all work perfectly. I've tried to figure out exactly what's causing the problem, but I can't pinpoint it. As narrowly as I can tell, it's probably something to do with the writing libraries. It seems to me that any version of mkvmerge that uses libebml v1.2.3 + libmatroska 1.3.0 will create file that works fine.

Thanks Mate,
I downloaded the 5.5.0 version (and a Gui), but can't really use it... it simply breaks the file apart to different streams where I obviously need them together... any advice on how to use it would be appreciated - Thanks!