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Audio goes off 1 second, but video plays perfect

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atlon

Serviio newbie

Posts: 2

Joined: Tue May 28, 2013 10:11 pm

Post Tue May 28, 2013 10:22 pm

Audio goes off 1 second, but video plays perfect

Hello.

Im having troubleswith some video files, specially on MKV or heavy files.

For example playing Avatar 1080p DOLBY AC3. THe video plays perfect but sometimes the audio goes off for 1 second and returns, I dont know why this happen.

I would like to know how to fix this. And why this can be happening. I tried a diferent media server Like Wild Media Server, and the same happens.

I love Serviio but I really want to play AC3 or DTS files, wiuthout problems.

PS: PCM audio (Stereo) plays better, but sometimes the audio goes off for 1 second. But in DOLBY or DTS the audio goes off very often and not so much in PCM video files. :mrgreen:

I really appreciatte the help. The TV model is Samsuns PL43E490 with the last firmware.
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zip

User avatar

Serviio developer / Site Admin

Posts: 17215

Joined: Sat Oct 24, 2009 12:24 pm

Location: London, UK

Post Tue May 28, 2013 10:51 pm

Re: Audio goes off 1 second, but video plays perfect

The file is not transcoded, so it's either dodgy file or the TV doesn't cope with the high bitrate. The fact that it's the same on the other server supports this.
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atlon

Serviio newbie

Posts: 2

Joined: Tue May 28, 2013 10:11 pm

Post Thu May 30, 2013 2:19 am

Re: Audio goes off 1 second, but video plays perfect

I see, so what is the best solution for this?

What should I do?

Thanks for your help

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