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Can't get .MKV files to play on my XBox One

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XTheGuatemalanX

Serviio newbie

Posts: 2

Joined: Sun Jan 25, 2015 7:48 am

Post Sun Jan 25, 2015 8:10 am

Can't get .MKV files to play on my XBox One

So today I did a google search and found serviio as a recommend way to get my media files to play on my XBox One. I installed it and added a few files to the library. Started up a movie that was a .MP4 and that played fine. Next I tried one of my .MKV files and it didn't work. I tried another from a completely different set of .MKV files and no dice. The XBox displays a can't play video eventually with the error code 0xc00d36c4 (0xc00d36c4). One time it started playing the audio but no video to go with. Is there something I missed or haven't set up properly? I'd apperciate help with getting the .MKV's to play as they are the reason I tried doing this in the first place.
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zip

User avatar

Serviio developer / Site Admin

Posts: 17215

Joined: Sat Oct 24, 2009 12:24 pm

Location: London, UK

Post Sun Jan 25, 2015 2:08 pm

Re: Can't get .MKV files to play on my XBox One

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XTheGuatemalanX

Serviio newbie

Posts: 2

Joined: Sun Jan 25, 2015 7:48 am

Post Sun Jan 25, 2015 11:56 pm

Re: Can't get .MKV files to play on my XBox One

Sorry for that, didn't see it . The OS is Windows 7 Ultimate with service pack 1. For the detailed log do I just enable it then try to play the file again or just enable it, run serviio and post the log?

C:\Program Files\Serviio\lib>ffmpeg.exe -i "c:\users\gustavo\desktop\s-cry-ed\[f
inal8]scryed - 01-26 (bd 10-bit 1424x1080 x264 flac 5.1)\[final8]scryed - 23(bd
10-bit 1424x1080 x264 flac 5.1)[328ab6f1].mkv"
ffmpeg version 2.4.git Copyright (c) 2000-2014 the FFmpeg developers
built on Nov 19 2014 22:12:09 with gcc 4.7.2 (GCC)
configuration: --enable-static --disable-shared --disable-ffplay --disable-ffs
erver --enable-memalign-hack --enable-libmp3lame --enable-libass --enable-librtm
p --enable-fontconfig --enable-libfreetype --enable-zlib --enable-libx264 --enab
le-libspeex --extra-libs='-lrtmp -lpolarssl -lws2_32 -lwinmm -lexpat -lfreetype
-lfribidi -lz' --arch=x86 --enable-runtime-cpudetect --enable-pthreads --target-
os=mingw32 --cross-prefix=i686-w64-mingw32- --enable-gpl --pkg-config=pkg-config

libavutil 54. 14.100 / 54. 14.100
libavcodec 56. 12.101 / 56. 12.101
libavformat 56. 14.100 / 56. 14.100
libavdevice 56. 3.100 / 56. 3.100
libavfilter 5. 2.103 / 5. 2.103
libswscale 3. 1.101 / 3. 1.101
libswresample 1. 1.100 / 1. 1.100
libpostproc 53. 3.100 / 53. 3.100
Input #0, matroska,webm, from 'c:\users\gustavo\desktop\s-cry-ed\[final8]scryed
- 01-26 (bd 10-bit 1424x1080 x264 flac 5.1)\[final8]scryed - 23(bd 10-bit 1424x1
080 x264 flac 5.1)[328ab6f1].mkv':
Metadata:
encoder : libebml v1.2.1 + libmatroska v1.1.1
creation_time : 2012-08-09 01:01:41
Duration: 00:23:43.84, start: 0.000000, bitrate: 6224 kb/s
Chapter #0:0: start 0.000000, end 65.000000
Metadata:
title : Intro
Chapter #0:1: start 65.000000, end 157.000000
Metadata:
title : OP
Chapter #0:2: start 157.000000, end 680.000000
Metadata:
title : Part A
Chapter #0:3: start 680.000000, end 1307.500000
Metadata:
title : Part B
Chapter #0:4: start 1307.500000, end 1388.000000
Metadata:
title : ED
Chapter #0:5: start 1388.000000, end 1423.839000
Metadata:
title : Preview
Stream #0:0: Video: h264 (High 10), yuv420p10le, 1424x1080 [SAR 1:1 DAR 178:
135], 23.98 fps, 23.98 tbr, 1k tbn, 47.95 tbc (default)
Stream #0:1(jpn): Audio: flac, 48000 Hz, 5.1(side), s16 (default)
Metadata:
title : Japanese FLAC 5.1
Stream #0:2(eng): Audio: flac, 48000 Hz, stereo, s16
Metadata:
title : English FLAC 2.0
Stream #0:3(eng): Subtitle: ass (default)
Metadata:
title : Subtitles
Stream #0:4(eng): Subtitle: ass
Metadata:
title : Signs Only
Stream #0:5: Attachment: ttf
Metadata:
filename : AGENCYB.TTF
mimetype : application/x-truetype-font
Stream #0:6: Attachment: ttf
Metadata:
filename : AGENCYR.TTF
mimetype : application/x-truetype-font
Stream #0:7: Attachment: ttf
Metadata:
filename : BIRTH_OF_A_HERO.ttf
mimetype : application/x-truetype-font
Stream #0:8: Attachment: ttf
Metadata:
filename : CLARENC_.TTF
mimetype : application/x-truetype-font
Stream #0:9: Attachment: ttf
Metadata:
filename : CLEVERN_.TTF
mimetype : application/x-truetype-font
Stream #0:10: Attachment: ttf
Metadata:
filename : comic_3.ttf
mimetype : application/x-truetype-font
Stream #0:11: Attachment: ttf
Metadata:
filename : comicbd.ttf
mimetype : application/x-truetype-font
Stream #0:12: Attachment: ttf
Metadata:
filename : fighting spirit_PG.ttf
mimetype : application/x-truetype-font
Stream #0:13: Attachment: ttf
Metadata:
filename : FromWhereYouAre.ttf
mimetype : application/x-truetype-font
Stream #0:14: Attachment: ttf
Metadata:
filename : Opossum.ttf
mimetype : application/x-truetype-font
Stream #0:15: Attachment: ttf
Metadata:
filename : sui generis free.ttf
mimetype : application/x-truetype-font
Stream #0:16: Attachment: ttf
Metadata:
filename : unispace italic.ttf
mimetype : application/x-truetype-font
At least one output file must be specified
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zip

User avatar

Serviio developer / Site Admin

Posts: 17215

Joined: Sat Oct 24, 2009 12:24 pm

Location: London, UK

Post Mon Jan 26, 2015 12:32 pm

Re: Can't get .MKV files to play on my XBox One

So this file has a FLAC audio, which is not supported by the XBox. Also, the video stream is h264 Hight 10 - I'm not sure if this profile is supported either. I will add some transcoding rules for this file for the next version.
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zip

User avatar

Serviio developer / Site Admin

Posts: 17215

Joined: Sat Oct 24, 2009 12:24 pm

Location: London, UK

Post Tue Jan 27, 2015 1:25 am

Re: Can't get .MKV files to play on my XBox One

Try this profile with this file:

  Code:
<Profile id="xbox_one" name="Xbox One" extendsProfileId="1">
      <Detection>
         <UPnPSearch>
            <ModelName>Xbox One</ModelName>
         </UPnPSearch>
      </Detection>
      <Transcoding>
         <Video targetContainer="mpegts" targetACodec="ac3">
            <Matches container="*" vCodec="h264" aCodec="dca" />
            <Matches container="*" vCodec="h264" aCodec="dts-hd" />   
            <Matches container="*" vCodec="h264" aCodec="vorbis" />            
            <Matches container="*" vCodec="h264" aCodec="truehd" />
            <Matches container="*" vCodec="h264" aCodec="flac" />
            <Matches container="3gp" vCodec="mpeg4" aCodec="amrnb" />
            <Matches container="flv" vCodec="h264" />
         </Video>
         <Video targetContainer="mpegts">
            <Matches container="matroska" vCodec="vc1" />
            <Matches container="wtv" />
         </Video>
         <Video targetContainer="mpegts" targetACodec="ac3">
            <Matches container="matroska" vCodec="h264" aCodec="flac" />
         </Video>
         <Video targetContainer="mpegts" targetVCodec="mpeg2video" targetACodec="ac3">
            <!-- Matches container="3gp" vCodec="h263" /-->
            <Matches container="flv" />
            <Matches container="ogg" />
            <Matches container="rm" />
            <Matches container="*" vCodec="h265" />
         </Video>
         <Video targetContainer="mpegts" targetVCodec="mpeg2video" targetACodec="ac3" forceVTranscoding="true">
                <Matches container="asf" vCodec="mpeg2video" />
                <Matches container="asf" vCodec="mpeg1video" />
            </Video>
            <Audio targetContainer="lpcm">
               <!--Matches container="adts" /-->
               <Matches container="ape" />
               <Matches container="flac" />
               <Matches container="flv" />
               <Matches container="mpc" />
               <Matches container="ogg" />
               <Matches container="wavpack" />
            </Audio>
      </Transcoding>
      <ThumbnailsResolution>HD</ThumbnailsResolution>
      <LimitImageResolution>false</LimitImageResolution>
   </Profile>

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