Problem playing specific mkv on D-series - need help

Hi,

I cant figure out why this mkv-file wont play on my d-series, samsung reports it cant play the video codec - what am i missing?

i am on serviio 1.3 and am using the samsung C/D/E/F-series profile with one modification:

this line is disabled under <Video targetContainer="mpegts" targetACodec="ac3" targetVCodec="mpeg2video">
<Matches container="avi" vCodec="h264" />

== ffmpeg.exe -i ==

ffmpeg version N-54096-ge41bf19 Copyright (c) 2000-2013 the FFmpeg developers
built on Jun 18 2013 10:49:28 with gcc 4.7.2 (GCC)
configuration: --enable-static --disable-shared --disable-ffplay --disable-ffs
erver --enable-memalign-hack --enable-libmp3lame --enable-libass --enable-librtm
p --enable-fontconfig --enable-libfreetype --enable-zlib --enable-libx264 --extr
a-libs='-lrtmp -lpolarssl -lws2_32 -lwinmm -lexpat -lfreetype -lfribidi -lz' --a
rch=x86 --enable-runtime-cpudetect --enable-pthreads --target-os=mingw32 --cross
-prefix=i686-w64-mingw32- --enable-gpl --pkg-config=pkg-config
libavutil 52. 37.101 / 52. 37.101
libavcodec 55. 16.100 / 55. 16.100
libavformat 55. 9.100 / 55. 9.100
libavdevice 55. 2.100 / 55. 2.100
libavfilter 3. 77.101 / 3. 77.101
libswscale 2. 3.100 / 2. 3.100
libswresample 0. 17.102 / 0. 17.102
libpostproc 52. 3.100 / 52. 3.100
Input #0, matroska,webm, from '*.mkv':
Metadata:
title : *
creation_time : 2012-03-09 13:39:39
Duration: 01:34:13.41, start: 0.000000, bitrate: 3074 kb/s
Stream #0:0(fre): Video: h264 (High), yuv420p, 1200x720 [SAR 1:1 DAR 5:3], 24 fps, 24 tbr, 1k tbn, 48 tbc (default)
Metadata:
title : *
Stream #0:1(fre): Audio: ac3, 48000 Hz, stereo, fltp, 384 kb/s (default)
Metadata:
title : French
Stream #0:2(eng): Audio: ac3, 48000 Hz, stereo, fltp, 192 kb/s
Metadata:
title : English
Stream #0:3(eng): Subtitle: subrip
Metadata:
title : English
At least one output file must be specified

my guess is that the problem is the h264 - profile which VLC reports as H264 - MPEG-4 AVC (part 10) (avc1) but I'm not sure what & where to change (profile or the encoding of the file). any pointers would be much appreciated!

Hi,

I have same problem with new Serviio 1.3. I am not able to play any mkv file which I have .
There is error: Unsupported file ...
I had to reinstall Serviio back to version 1.2.1 and it works fine.
I have two Samsungs C-Series TV and I use same profile as above Samsung C/D/E/F-series without any modification.

i can play almost all mkv files without problem. it's really only this one and i think another mkv file i have.

i you cant play any mkv files at - did you check that the player supports them (dont know what the c- series can play natively). you could try to set all mkv's to transcoding that might work.

You are lucky man.
I use Serviio for a long time without problem. I think from version 1.0.
When you read carefully my last post then you will know that I installed Serviio 1.2.1 back, because it works well.
I did not find any format which my TV cannot play.
So problem is not in TV because it works with version 1.2.1 but not with 1.3.
Thanks for reply

[zip]

Hi,

I have same problem with new Serviio 1.3. I am not able to play any mkv file which I have .
There is error: Unsupported file ...
I had to reinstall Serviio back to version 1.2.1 and it works fine.
I have two Samsungs C-Series TV and I use same profile as above Samsung C/D/E/F-series without any modification.

I assume you're using a wrong profile.

Thanks for reply.
I installed new version 1.3.1 and it works. It is likely that I had a bad profile. I installed update as different user.
Thanks for help.