Online Streams Not working

I have purchased a pro license. So far it’s working great, except for one thing that is making my life difficult. The environment is as follows:-

- I have some 2M Satellite Head ends each with about 5 channels
- I’m broadcasting on an IP network using UDP from the Head Ends
- The stream is MPEG2-TS

The problem:-

- I enter the Stream IP in serviio and check the stream all is good I get a green check on it.
- When I try to view on any Smart TV I get file not supported
- I check the stream on the Serviios MediaBrowser and it runs fine.

Can you tell what is going wrong?

PS:- All the VOD media works fine.

[zip]

maybe the transcoding is not setup right. You will need to give us:

ffmpeg -i "stream url"

detailed log playing the stream

you device and profile you're using

Thank you for the reply, but I'm using Windows version.

But I did find this error in the Serviio Log

2015-01-19 14:06:54,220 INFO [RendererManager] Stored a new renderer: uuid='2fac1234-31f8-11b4-a222-18182184c002', name = 'LG TV', ipAddress='192.168.20.6', profile = '1'
2015-01-19 14:07:13,589 WARN [ResourceDeliveryProcessor] Error while processing resource, sending back 404 error. Message: Cannot retrieve online media item URL: unknown protocol: udp

[zip]

not sure how the fact that you're using Windows is related?

you still need to provide the 3 items I asked for in order to help you

That's what I'm trying to tell you. when I type ffmpeg -i udp://@225.1.1.13:11111

I get

'ffmpeg' is not recognized as an internal or external command,
operable program or batch file.

[zip]

oh, sorry - http://wiki.serviio.org/doku.php?id=howto_win_ffmpeg

also, wrap the URL in quotes, like ffmpeg -i "udp://......"

Ok Got it.

with regards to the log. is it the serviio log you need after running th ffmpeg command? or is there another log you want?

[zip]

run ffmpeg manually first to see the stream details.

then turn on the detailed log, restart the service / PC and try to play the stream via Serviio.

This is the Output I get from running the command

  Code:

C:\Program Files\Serviio\lib>ffmpeg -i "udp://@225.1.151.1:11111" >log.log
ffmpeg version 2.4.git Copyright (c) 2000-2014 the FFmpeg developers
  built on Nov 19 2014 22:12:09 with gcc 4.7.2 (GCC)
  configuration: --enable-static --disable-shared --disable-ffplay --disable-ffs
erver --enable-memalign-hack --enable-libmp3lame --enable-libass --enable-librtm
p --enable-fontconfig --enable-libfreetype --enable-zlib --enable-libx264 --enab
le-libspeex --extra-libs='-lrtmp -lpolarssl -lws2_32 -lwinmm -lexpat -lfreetype
-lfribidi -lz' --arch=x86 --enable-runtime-cpudetect --enable-pthreads --target-
os=mingw32 --cross-prefix=i686-w64-mingw32- --enable-gpl --pkg-config=pkg-config

  libavutil      54. 14.100 / 54. 14.100
  libavcodec     56. 12.101 / 56. 12.101
  libavformat    56. 14.100 / 56. 14.100
  libavdevice    56.  3.100 / 56.  3.100
  libavfilter     5.  2.103 /  5.  2.103
  libswscale      3.  1.101 /  3.  1.101
  libswresample   1.  1.100 /  1.  1.100
  libpostproc    53.  3.100 / 53.  3.100
[mpeg2video @ 03553860] Invalid frame dimensions 0x0.
    Last message repeated 19 times
Input #0, mpegts, from 'udp://@225.1.151.1:11111':
  Duration: N/A, start: 92654.194611, bitrate: 160 kb/s
  Program 706
    Stream #0:0[0xfa]: Video: mpeg2video (Main) ([2][0][0][0] / 0x0002), yuv420p
(tv), 720x576 [SAR 64:45 DAR 16:9], max. 15000 kb/s, 25 fps, 25 tbr, 90k tbn, 50
 tbc
    Stream #0:1[0xfb]: Audio: mp2 ([4][0][0][0] / 0x0004), 48000 Hz, stereo, s16
p, 160 kb/s
At least one output file must be specified

and this is the error in Serviio log:

  Code:

2015-01-21 19:55:59,375 DEBUG [VideoDeliveryEngine] Delivering file 'udp://@225.1.151.1:11111' in native format
2015-01-21 19:55:59,376 WARN  [ResourceDeliveryProcessor] Error while processing resource, sending back 404 error. Message: Cannot retrieve online media item URL: unknown protocol: udp

[zip]

Ok.

Try to add this as the first block inside the Generic profile's Online Transcoding block:

  Code:

<Video targetContainer="mpegts">
  <Matches container="mpegts" vCodec="mpeg2video" aCodec="mp2" />
</Video>

Worked Great thanks.