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transcoding issues with bravia

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neilblue

Serviio newbie

Posts: 4

Joined: Sun Sep 25, 2011 8:28 am

Post Sun Sep 25, 2011 9:42 am

transcoding issues with bravia

Hello everyone

I would like some insight in fixing this issue. I am currently trying to play a .mkv file with codec information in the attached image on my Sony Bravia KDL-40EX700. I am getting the message "Temporarily cannot access the server. Please retry."

Other .mkv files work flawlessly with my configuration but I believe this one has a different audio codec then the others.

I have the latest Serviio (0.6) installed on my PC.

Short of recoding the file, is there something I can add to the Bravia profile to enable this one to play?

mkv_file.jpg
MKV file codec information
mkv_file.jpg (32.75 KiB) Viewed 10008 times
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Cerberus

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DLNA master

Posts: 4114

Joined: Sun Jan 02, 2011 5:20 pm

Location: Reading, UK

Post Sun Sep 25, 2011 6:20 pm

Re: transcoding issues with bravia

nope file would have to be reencoded i ahve never heard of AC3 being referred to as A52 before.
Phil Bennett
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zip

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Posts: 17215

Joined: Sat Oct 24, 2009 12:24 pm

Location: London, UK

Post Sun Sep 25, 2011 6:21 pm

Re: transcoding issues with bravia

post ffmpeg -i of the file
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neilblue

Serviio newbie

Posts: 4

Joined: Sun Sep 25, 2011 8:28 am

Post Mon Sep 26, 2011 8:27 pm

Re: transcoding issues with bravia

I hope this helps Petr. It doesn't make a whole lot of sense to me so if you could explain what you find a bit I would appreciate it.
ffmpeg_mkv_file_info.gif
FFMPEG file info
ffmpeg_mkv_file_info.gif (39 KiB) Viewed 9960 times
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Cerberus

User avatar

DLNA master

Posts: 4114

Joined: Sun Jan 02, 2011 5:20 pm

Location: Reading, UK

Post Mon Sep 26, 2011 8:45 pm

Re: transcoding issues with bravia

damn thats one broken file
Phil Bennett
Beta Tester Group
Wiki | FAQ

Samsung LE40C750 LCD | Samsung BD-C5900 | Sony PS3 | Windows 7 |
HowTo: Provide supported formats of a device HowTo: Record a new ticket on Bitbucket
HowTo: Provide details of a video file that doesn't play HowTo: Turn on detailed logging
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Illico

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Location: France

Post Tue Sep 27, 2011 6:53 am

Re: transcoding issues with bravia

Could you post the serviio.log logging file when you start this file? ffmpeg probably crashed.
Illico
Sony 2010 KDL-46EX501 | BDP-S373 | SMP-N100 | Windows 8-i7 | Network DD HD-CE1.5TLU2 | Livebox2-UHD86 | ServiiDroid | ServiiGo | BubbleUPnP
Serviio beta tester - Moderator
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neilblue

Serviio newbie

Posts: 4

Joined: Sun Sep 25, 2011 8:28 am

Post Tue Sep 27, 2011 7:50 am

Re: transcoding issues with bravia

Here is the associated serviio.log entry

    2011-09-27 17:18:27,252 WARN [ProcessExecutor] Process cmd has a return code of 1! This is a possible error.
    2011-09-27 17:18:27,599 ERROR [ResourceTransportRequestHandler] Error while processing resource, sending back 500 error. Message: FFmpeg execution failed
    java.io.IOException: FFmpeg execution failed
    at org.serviio.delivery.resource.AbstractTranscodingDeliveryEngine.retrieveTranscodedResource(AbstractTranscodingDeliveryEngine.java:117)
    at org.serviio.delivery.resource.AbstractDeliveryEngine.deliver(AbstractDeliveryEngine.java:93)
    at org.serviio.delivery.MediaResourceRetrievalStrategy.retrieveResource(MediaResourceRetrievalStrategy.java:121)
    at org.serviio.upnp.webserver.ResourceTransportRequestHandler.handleRequest(ResourceTransportRequestHandler.java:116)
    at org.serviio.upnp.webserver.AbstractRequestHandler.handle(AbstractRequestHandler.java:54)
    at org.apache.http.protocol.HttpService.doService(HttpService.java:293)
    at org.serviio.upnp.webserver.ServiioHttpService.doService(ServiioHttpService.java:58)
    at org.apache.http.protocol.HttpService.handleRequest(HttpService.java:212)
    at org.serviio.upnp.webserver.WebServer$WorkerThread.run(WebServer.java:187)
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Illico

User avatar

DLNA master

Posts: 4646

Joined: Fri Jul 23, 2010 8:08 am

Location: France

Post Tue Sep 27, 2011 7:53 am

Re: transcoding issues with bravia

Thanks,
Confirmation: FFmpeg execution failed
Your file is corrupted, try to re-encode or find another source...
Illico
Sony 2010 KDL-46EX501 | BDP-S373 | SMP-N100 | Windows 8-i7 | Network DD HD-CE1.5TLU2 | Livebox2-UHD86 | ServiiDroid | ServiiGo | BubbleUPnP
Serviio beta tester - Moderator
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neilblue

Serviio newbie

Posts: 4

Joined: Sun Sep 25, 2011 8:28 am

Post Tue Sep 27, 2011 8:42 pm

Re: transcoding issues with bravia

Thank you for the information. It was nice to see the process at which everyone took to determine the issue.

I obviously knew there was something wrong but considering VLC player plays the file I wouldn't have thought it was corrupted.

So I suppose the only question I have left is that if FFMPEG has an issue with transcoding the file wouldn't I have an issue recoding?
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Illico

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DLNA master

Posts: 4646

Joined: Fri Jul 23, 2010 8:08 am

Location: France

Post Wed Sep 28, 2011 7:35 am

Re: transcoding issues with bravia

VLC is very permissive, it "ingests" has just about everything!!! ffmpeg is just after...
Illico
Sony 2010 KDL-46EX501 | BDP-S373 | SMP-N100 | Windows 8-i7 | Network DD HD-CE1.5TLU2 | Livebox2-UHD86 | ServiiDroid | ServiiGo | BubbleUPnP
Serviio beta tester - Moderator

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