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Pro license key invalid and cannot access website

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Genghis_tron

Serviio newbie

Posts: 2

Joined: Sun Mar 31, 2013 4:35 pm

Post Sun Mar 31, 2013 4:39 pm

Pro license key invalid and cannot access website

I cannot seem to get my pro key working, I have a legit key and even my purchase confirmation. When I try to apply the key it says invalid and my download link in my email says it's not available to download. I also cannot access your website and have to visit VIA my phone. Have I been blacklisted for some reason?
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Genghis_tron

Serviio newbie

Posts: 2

Joined: Sun Mar 31, 2013 4:35 pm

Post Sun Mar 31, 2013 5:01 pm

Re: Pro license key invalid and cannot access website

Ok, turns out it was a networking issue somehow. I added a static route to your websites IP and I can now access it (weird because my route is basically 0.0.0.0 0.0.0.0 <DFG IP>) but its working. I reuploaded the license after that, restarted the service and now I'm running pro again.

I don't figure too many users will run into this, but thought I would post solution anyway.

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