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An unexpected error occurred (500). Check the log.

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DangeR

Serviio newbie

Posts: 9

Joined: Sat Apr 13, 2013 9:19 pm

Post Sat Apr 13, 2013 9:32 pm

An unexpected error occurred (500). Check the log.

Hi guys, i'm a new user of Serviio and i must say it's cool. I always used Samsung Allshare from Windows 8 with my Samsung TV UE40D5500.
Now i bought a MacBook and installed Serviio. Also i set it to automatically start Serviio on Mac. I started to use Serviio and everything was ok before the free trial expired.
Now every time i power on the macbook i can't open serviio on tv. If i try to open the app from the folder i have this error An unexpected error occurred (500). Check the log.. Any idea please?

Here is the code:

  Code:
2013-04-14 00:27:50,968 WARN  [LibraryAdditionsCheckerThread] Cannot add file The.Walking.Dead.S03E13.1080p.WEB-DL.AAC2.0.H.264-Cyphanix.mkv because of an unexpected error. Message: null
java.lang.NullPointerException
   at org.serviio.library.dao.MediaItemDAOImpl.getMediaItem(MediaItemDAOImpl.java:79)
   at org.serviio.library.dao.MediaItemDAOImpl.isMediaItemPresent(MediaItemDAOImpl.java:59)
   at org.serviio.library.local.service.MediaService.isMediaPresentInLibrary(MediaService.java:37)
   at org.serviio.library.local.metadata.LibraryAdditionsCheckerThread.addNewMediaFile(LibraryAdditionsCheckerThread.java:172)
   at org.serviio.library.local.metadata.LibraryAdditionsCheckerThread.searchForNewFiles(LibraryAdditionsCheckerThread.java:145)
   at org.serviio.library.local.metadata.LibraryAdditionsCheckerThread.searchForNewFiles(LibraryAdditionsCheckerThread.java:134)
   at org.serviio.library.local.metadata.LibraryAdditionsCheckerThread.run(LibraryAdditionsCheckerThread.java:83)
2013-04-14 00:27:50,969 WARN  [DBConnectionPool] Can't create a new connection for jdbc:derby:db;create=true
java.sql.SQLException: No suitable driver found for jdbc:derby:db;create=true
   at java.sql.DriverManager.getConnection(DriverManager.java:602)
   at java.sql.DriverManager.getConnection(DriverManager.java:207)
   at org.serviio.db.DBConnectionPool.newConnection(DBConnetionPool.java:186)
   at org.serviio.db.DBConnectionPool.getConnection(DBConnetionPool.java:123)
   at org.serviio.db.DBConnectionPool.getConnection(DBConnetionPool.java:149)
   at org.serviio.db.DatabaseManager.getConnection(DatabaseManager.java:66)
   at org.serviio.db.DatabaseManager.getConnection(DatabaseManager.java:59)
   at org.serviio.library.dao.MediaItemDAOImpl.getMediaItem(MediaItemDAOImpl.java:78)
   at org.serviio.library.dao.MediaItemDAOImpl.isMediaItemPresent(MediaItemDAOImpl.java:59)
   at org.serviio.library.local.service.MediaService.isMediaPresentInLibrary(MediaService.java:37)
   at org.serviio.library.local.metadata.LibraryAdditionsCheckerThread.addNewMediaFile(LibraryAdditionsCheckerThread.java:172)
   at org.serviio.library.local.metadata.LibraryAdditionsCheckerThread.searchForNewFiles(LibraryAdditionsCheckerThread.java:145)
   at org.serviio.library.local.metadata.LibraryAdditionsCheckerThread.searchForNewFiles(LibraryAdditionsCheckerThread.java:134)
   at org.serviio.library.local.metadata.LibraryAdditionsCheckerThread.run(LibraryAdditionsCheckerThread.java:83)
2013-04-14 00:27:52,970 WARN  [LibraryAdditionsCheckerThread] Cannot add file The.Walking.Dead.S03E14.1080p.WEB.DL.AAC2.0.H.264.Cyphanix.mkv because of an unexpected error. Message: null
java.lang.NullPointerException
   at org.serviio.library.dao.MediaItemDAOImpl.getMediaItem(MediaItemDAOImpl.java:79)
   at org.serviio.library.dao.MediaItemDAOImpl.isMediaItemPresent(MediaItemDAOImpl.java:59)
   at org.serviio.library.local.service.MediaService.isMediaPresentInLibrary(MediaService.java:37)
   at org.serviio.library.local.metadata.LibraryAdditionsCheckerThread.addNewMediaFile(LibraryAdditionsCheckerThread.java:172)
   at org.serviio.library.local.metadata.LibraryAdditionsCheckerThread.searchForNewFiles(LibraryAdditionsCheckerThread.java:145)
   at org.serviio.library.local.metadata.LibraryAdditionsCheckerThread.searchForNewFiles(LibraryAdditionsCheckerThread.java:134)
   at org.serviio.library.local.metadata.LibraryAdditionsCheckerThread.run(LibraryAdditionsCheckerThread.java:83)
2013-04-14 00:27:52,971 WARN  [DBConnectionPool] Can't create a new connection for jdbc:derby:db;create=true
java.sql.SQLException: No suitable driver found for jdbc:derby:db;create=true
   at java.sql.DriverManager.getConnection(DriverManager.java:602)
   at java.sql.DriverManager.getConnection(DriverManager.java:207)
   at org.serviio.db.DBConnectionPool.newConnection(DBConnetionPool.java:186)
   at org.serviio.db.DBConnectionPool.getConnection(DBConnetionPool.java:123)
   at org.serviio.db.DBConnectionPool.getConnection(DBConnetionPool.java:149)
   at org.serviio.db.DatabaseManager.getConnection(DatabaseManager.java:66)
   at org.serviio.db.DatabaseManager.getConnection(DatabaseManager.java:59)
   at org.serviio.library.dao.MediaItemDAOImpl.getMediaItem(MediaItemDAOImpl.java:78)
   at org.serviio.library.dao.MediaItemDAOImpl.isMediaItemPresent(MediaItemDAOImpl.java:59)
   at org.serviio.library.local.service.MediaService.isMediaPresentInLibrary(MediaService.java:37)
   at org.serviio.library.local.metadata.LibraryAdditionsCheckerThread.addNewMediaFile(LibraryAdditionsCheckerThread.java:172)
   at org.serviio.library.local.metadata.LibraryAdditionsCheckerThread.searchForNewFiles(LibraryAdditionsCheckerThread.java:145)
   at org.serviio.library.local.metadata.LibraryAdditionsCheckerThread.searchForNewFiles(LibraryAdditionsCheckerThread.java:134)
   at org.serviio.library.local.metadata.LibraryAdditionsCheckerThread.run(LibraryAdditionsCheckerThread.java:83)
2013-04-14 00:27:54,972 WARN  [LibraryAdditionsCheckerThread] Cannot add file The.Walking.Dead.S03E15.1080p.WEB-DL.AAC2.0.H.264-Cyphanix.mkv because of an unexpected error. Message: null
java.lang.NullPointerException
   at org.serviio.library.dao.MediaItemDAOImpl.getMediaItem(MediaItemDAOImpl.java:79)
   at org.serviio.library.dao.MediaItemDAOImpl.isMediaItemPresent(MediaItemDAOImpl.java:59)
   at org.serviio.library.local.service.MediaService.isMediaPresentInLibrary(MediaService.java:37)
   at org.serviio.library.local.metadata.LibraryAdditionsCheckerThread.addNewMediaFile(LibraryAdditionsCheckerThread.java:172)
   at org.serviio.library.local.metadata.LibraryAdditionsCheckerThread.searchForNewFiles(LibraryAdditionsCheckerThread.java:145)
   at org.serviio.library.local.metadata.LibraryAdditionsCheckerThread.searchForNewFiles(LibraryAdditionsCheckerThread.java:134)
   at org.serviio.library.local.metadata.LibraryAdditionsCheckerThread.run(LibraryAdditionsCheckerThread.java:83)
2013-04-14 00:27:54,973 WARN  [DBConnectionPool] Can't create a new connection for jdbc:derby:db;create=true
java.sql.SQLException: No suitable driver found for jdbc:derby:db;create=true
   at java.sql.DriverManager.getConnection(DriverManager.java:602)
   at java.sql.DriverManager.getConnection(DriverManager.java:207)
   at org.serviio.db.DBConnectionPool.newConnection(DBConnetionPool.java:186)
   at org.serviio.db.DBConnectionPool.getConnection(DBConnetionPool.java:123)
   at org.serviio.db.DBConnectionPool.getConnection(DBConnetionPool.java:149)
   at org.serviio.db.DatabaseManager.getConnection(DatabaseManager.java:66)
   at org.serviio.db.DatabaseManager.getConnection(DatabaseManager.java:59)
   at org.serviio.library.dao.MediaItemDAOImpl.getMediaItem(MediaItemDAOImpl.java:78)
   at org.serviio.library.dao.MediaItemDAOImpl.isMediaItemPresent(MediaItemDAOImpl.java:59)
   at org.serviio.library.local.service.MediaService.isMediaPresentInLibrary(MediaService.java:37)
   at org.serviio.library.local.metadata.LibraryAdditionsCheckerThread.addNewMediaFile(LibraryAdditionsCheckerThread.java:172)
   at org.serviio.library.local.metadata.LibraryAdditionsCheckerThread.searchForNewFiles(LibraryAdditionsCheckerThread.java:145)
   at org.serviio.library.local.metadata.LibraryAdditionsCheckerThread.searchForNewFiles(LibraryAdditionsCheckerThread.java:134)
   at org.serviio.library.local.metadata.LibraryAdditionsCheckerThread.run(LibraryAdditionsCheckerThread.java:83)
2013-04-14 00:27:56,974 WARN  [LibraryAdditionsCheckerThread] Cannot add file The.Walking.Dead.S03E16.1080p.WEB-DL.AAC2.0.H264-Cyphanix.mkv because of an unexpected error. Message: null
java.lang.NullPointerException
   at org.serviio.library.dao.MediaItemDAOImpl.getMediaItem(MediaItemDAOImpl.java:79)
   at org.serviio.library.dao.MediaItemDAOImpl.isMediaItemPresent(MediaItemDAOImpl.java:59)
   at org.serviio.library.local.service.MediaService.isMediaPresentInLibrary(MediaService.java:37)
   at org.serviio.library.local.metadata.LibraryAdditionsCheckerThread.addNewMediaFile(LibraryAdditionsCheckerThread.java:172)
   at org.serviio.library.local.metadata.LibraryAdditionsCheckerThread.searchForNewFiles(LibraryAdditionsCheckerThread.java:145)
   at org.serviio.library.local.metadata.LibraryAdditionsCheckerThread.searchForNewFiles(LibraryAdditionsCheckerThread.java:134)
   at org.serviio.library.local.metadata.LibraryAdditionsCheckerThread.run(LibraryAdditionsCheckerThread.java:83)
2013-04-14 00:27:56,975 WARN  [DBConnectionPool] Can't create a new connection for jdbc:derby:db;create=true
java.sql.SQLException: No suitable driver found for jdbc:derby:db;create=true
   at java.sql.DriverManager.getConnection(DriverManager.java:602)
   at java.sql.DriverManager.getConnection(DriverManager.java:207)
   at org.serviio.db.DBConnectionPool.newConnection(DBConnetionPool.java:186)
   at org.serviio.db.DBConnectionPool.getConnection(DBConnetionPool.java:123)
   at org.serviio.db.DBConnectionPool.getConnection(DBConnetionPool.java:149)
   at org.serviio.db.DatabaseManager.getConnection(DatabaseManager.java:66)
   at org.serviio.db.DatabaseManager.getConnection(DatabaseManager.java:59)
   at org.serviio.library.dao.MediaItemDAOImpl.getMediaItem(MediaItemDAOImpl.java:78)
   at org.serviio.library.dao.MediaItemDAOImpl.isMediaItemPresent(MediaItemDAOImpl.java:59)
   at org.serviio.library.local.service.MediaService.isMediaPresentInLibrary(MediaService.java:37)
   at org.serviio.library.local.metadata.LibraryAdditionsCheckerThread.addNewMediaFile(LibraryAdditionsCheckerThread.java:172)
   at org.serviio.library.local.metadata.LibraryAdditionsCheckerThread.searchForNewFiles(LibraryAdditionsCheckerThread.java:145)
   at org.serviio.library.local.metadata.LibraryAdditionsCheckerThread.searchForNewFiles(LibraryAdditionsCheckerThread.java:134)
   at org.serviio.library.local.metadata.LibraryAdditionsCheckerThread.searchForNewFiles(LibraryAdditionsCheckerThread.java:134)
   at org.serviio.library.local.metadata.LibraryAdditionsCheckerThread.run(LibraryAdditionsCheckerThread.java:83)
2013-04-14 00:27:58,980 WARN  [LibraryAdditionsCheckerThread] Cannot add file Without.A.Paddle.2004.720p.BluRay.x264-SiNNERS.mkv because of an unexpected error. Message: null
java.lang.NullPointerException
   at org.serviio.library.dao.MediaItemDAOImpl.getMediaItem(MediaItemDAOImpl.java:79)
   at org.serviio.library.dao.MediaItemDAOImpl.isMediaItemPresent(MediaItemDAOImpl.java:59)
   at org.serviio.library.local.service.MediaService.isMediaPresentInLibrary(MediaService.java:37)
   at org.serviio.library.local.metadata.LibraryAdditionsCheckerThread.addNewMediaFile(LibraryAdditionsCheckerThread.java:172)
   at org.serviio.library.local.metadata.LibraryAdditionsCheckerThread.searchForNewFiles(LibraryAdditionsCheckerThread.java:145)
   at org.serviio.library.local.metadata.LibraryAdditionsCheckerThread.searchForNewFiles(LibraryAdditionsCheckerThread.java:134)
   at org.serviio.library.local.metadata.LibraryAdditionsCheckerThread.searchForNewFiles(LibraryAdditionsCheckerThread.java:134)
   at org.serviio.library.local.metadata.LibraryAdditionsCheckerThread.run(LibraryAdditionsCheckerThread.java:83)
2013-04-14 00:27:58,980 WARN  [DBConnectionPool] Can't create a new connection for jdbc:derby:db;create=true
java.sql.SQLException: No suitable driver found for jdbc:derby:db;create=true
   at java.sql.DriverManager.getConnection(DriverManager.java:602)
   at java.sql.DriverManager.getConnection(DriverManager.java:207)
   at org.serviio.db.DBConnectionPool.newConnection(DBConnetionPool.java:186)
   at org.serviio.db.DBConnectionPool.getConnection(DBConnetionPool.java:123)
   at org.serviio.db.DBConnectionPool.getConnection(DBConnetionPool.java:149)
   at org.serviio.db.DatabaseManager.getConnection(DatabaseManager.java:66)
   at org.serviio.db.DatabaseManager.getConnection(DatabaseManager.java:59)
   at org.serviio.library.dao.RepositoryDAOImpl.markRepositoryAsScanned(RepositoryDAOImpl.java:166)
   at org.serviio.library.local.service.RepositoryService.markRepositoryAsScanned(RepositoryService.java:112)
   at org.serviio.library.local.metadata.LibraryAdditionsCheckerThread.run(LibraryAdditionsCheckerThread.java:84)
2013-04-14 00:28:00,982 WARN  [LibraryAdditionsCheckerThread] An error occured while scanning for item to be added, will continue
java.lang.NullPointerException
   at org.serviio.library.dao.RepositoryDAOImpl.markRepositoryAsScanned(RepositoryDAOImpl.java:167)
   at org.serviio.library.local.service.RepositoryService.markRepositoryAsScanned(RepositoryService.java:112)
   at org.serviio.library.local.metadata.LibraryAdditionsCheckerThread.run(LibraryAdditionsCheckerThread.java:84)
2013-04-14 00:30:39,618 WARN  [DBConnectionPool] Can't create a new connection for jdbc:derby:db;create=true
java.sql.SQLException: No suitable driver found for jdbc:derby:db;create=true
   at java.sql.DriverManager.getConnection(DriverManager.java:602)
   at java.sql.DriverManager.getConnection(DriverManager.java:207)
   at org.serviio.db.DBConnectionPool.newConnection(DBConnetionPool.java:186)
   at org.serviio.db.DBConnectionPool.getConnection(DBConnetionPool.java:123)
   at org.serviio.db.DBConnectionPool.getConnection(DBConnetionPool.java:149)
   at org.serviio.db.DatabaseManager.getConnection(DatabaseManager.java:66)
   at org.serviio.db.DatabaseManager.getConnection(DatabaseManager.java:59)
   at org.serviio.library.dao.PlaylistDAOImpl.findAll(PlaylistDAOImpl.java:239)
   at org.serviio.library.local.service.PlaylistService.getAllPlaylists(PlaylistService.java:46)
   at org.serviio.library.local.metadata.PlaylistMaintainerThread.run(PlaylistMaintainerThread.java:72)
2013-04-14 00:31:04,439 INFO  [LibraryAdditionsCheckerThread] Finished looking for newly added files
2013-04-14 00:31:04,538 INFO  [LibraryUpdatesCheckerThread] Finished looking for updates to currently shared files
2013-04-14 00:31:04,639 INFO  [PluginCompilerThread] Finished looking for plugins
2013-04-14 00:31:04,743 INFO  [WebServer] WebServer shutting down
2013-04-14 00:31:04,743 INFO  [DiscoveryAdvertisementNotifier] Leaving DiscoveryAdvertisementNotifier
2013-04-14 00:31:04,744 INFO  [DiscoverySSDPMessageListener] Leaving DiscoverySSDPMessageListener
2013-04-14 00:31:04,744 INFO  [EventDispatcher] Leaving EventDispatcher
2013-04-14 00:31:04,744 INFO  [EventSubscriptionExpirationChecker] Leaving EventSubscriptionExpirationChecker, removing all event subscriptions
2013-04-14 00:31:04,749 INFO  [DatabaseManager] Shutting down database
2013-04-14 00:31:04,750 INFO  [AbstractTranscodingDeliveryEngine] Cleaning transcode engine and its data
 


Thanks in advance!
<<

slyguy42o

DLNA master

Posts: 481

Joined: Wed Oct 24, 2012 5:29 am

Post Sun Apr 14, 2013 2:24 am

Re: An unexpected error occurred (500). Check the log.

i think something might be wrong with java, can you try removing and reinstalling it?
<<

zip

User avatar

Serviio developer / Site Admin

Posts: 17215

Joined: Sat Oct 24, 2009 12:24 pm

Location: London, UK

Post Mon Apr 15, 2013 12:33 pm

Re: An unexpected error occurred (500). Check the log.

Looks like your installation is broken, possibly access rights. It can't find the .jar files under lib folder. Check those or reinstall.
<<

DangeR

Serviio newbie

Posts: 9

Joined: Sat Apr 13, 2013 9:19 pm

Post Wed Apr 17, 2013 7:29 am

An unexpected error occurred (500). Check the log.

Thanks. I've reinstalled java and looks like the error disappeared but sometimes when i power on the macbook serviio doesn't autostart and i have to open the console and type
"# sudo launchctl load /Library/LaunchDaemons/org.serviio.server.plist"

Any ideea what can i do so that Serviio to start ALWAYS :) ? Thank you in advance.
<<

DangeR

Serviio newbie

Posts: 9

Joined: Sat Apr 13, 2013 9:19 pm

Post Tue Apr 23, 2013 1:20 pm

An unexpected error occurred (500). Check the log.

Nobody?
<<

slyguy42o

DLNA master

Posts: 481

Joined: Wed Oct 24, 2012 5:29 am

Post Tue Apr 23, 2013 2:50 pm

Re: An unexpected error occurred (500). Check the log.

did you go through the guide on how to auto start serviio on your mac?
<<

DangeR

Serviio newbie

Posts: 9

Joined: Sat Apr 13, 2013 9:19 pm

Post Wed Apr 24, 2013 3:05 pm

An unexpected error occurred (500). Check the log.

Of course! It's already set...
<<

Mica

Serviio newbie

Posts: 1

Joined: Sat Oct 19, 2013 12:15 am

Post Sat Oct 19, 2013 12:19 am

Re: An unexpected error occurred (500). Check the log.

When I got this error I found that it was a permissions problem (Ubuntu Box)
I made sure that the files contained in the library sub directory were writeable by the serviio user and this solved the issue.

The symptom that was fixed with this change was inability to save settings in the serviio console.

HTH

Mica

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