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Serviio can't find my HT-C5900

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st2430

Serviio newbie

Posts: 2

Joined: Sun Jan 30, 2011 1:10 pm

Post Sun Jan 30, 2011 1:18 pm

Serviio can't find my HT-C5900

I'm trying out Serviio but can't get it to connect to my Samsung HT-C5900 BD player. I'm using a fixed IP address for the player. The console status field shows a yellow dot. I've tried refresh and server restarts with no success. The firewall ports 8895 and 1900 are open on my Windows XP SP3 system. Any hints what to try next?
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Cerberus

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DLNA master

Posts: 4116

Joined: Sun Jan 02, 2011 5:20 pm

Location: Reading, UK

Post Sun Jan 30, 2011 1:31 pm

Re: Serviio can't find my HT-C5900

try pluging pc directly to the tv and see if it works then.
Phil Bennett
Beta Tester Group
Wiki | FAQ

Samsung LE40C750 LCD | Samsung BD-C5900 | Sony PS3 | Windows 7 |
HowTo: Provide supported formats of a device HowTo: Record a new ticket on Bitbucket
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st2430

Serviio newbie

Posts: 2

Joined: Sun Jan 30, 2011 1:10 pm

Post Sun Jan 30, 2011 1:42 pm

Re: Serviio can't find my HT-C5900

Sorry, can't do that as they are not close to each other. They communicate via wifi.
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Cerberus

User avatar

DLNA master

Posts: 4116

Joined: Sun Jan 02, 2011 5:20 pm

Location: Reading, UK

Post Sun Jan 30, 2011 1:47 pm

Re: Serviio can't find my HT-C5900

and there in could lie your issue, check your router is configured correctly and that there is good signal strengh
Phil Bennett
Beta Tester Group
Wiki | FAQ

Samsung LE40C750 LCD | Samsung BD-C5900 | Sony PS3 | Windows 7 |
HowTo: Provide supported formats of a device HowTo: Record a new ticket on Bitbucket
HowTo: Provide details of a video file that doesn't play HowTo: Turn on detailed logging
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zip

User avatar

Serviio developer / Site Admin

Posts: 17139

Joined: Sat Oct 24, 2009 12:24 pm

Location: London, UK

Post Sun Jan 30, 2011 4:35 pm

Re: Serviio can't find my HT-C5900

Yellow dot is weird, as this device should respond to the UPnP search and therefore should be either green or red (active/inactive). Yellow dot is for devices that don't support this.
Can you see the player in DeviceSpy?
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tomhoh

Serviio newbie

Posts: 5

Joined: Wed Sep 08, 2010 1:57 am

Post Wed Feb 02, 2011 12:21 am

Re: Serviio can't find my HT-C5900

I am having the same issue. My samsung LN52a750 was working great with 0.4 but appears with a yellow dot in serviio console. My TV does not see the server either. It does however see the 0.4 server. The TV is using a fixed IP address that I must enter into serviio 0.5 as it does not find it automatically. It does manage to find my sony bravia and works as expected.
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zip

User avatar

Serviio developer / Site Admin

Posts: 17139

Joined: Sat Oct 24, 2009 12:24 pm

Location: London, UK

Post Wed Feb 02, 2011 12:29 am

Re: Serviio can't find my HT-C5900

Does the Samsung show in Intel's DeviceSpy?
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tomhoh

Serviio newbie

Posts: 5

Joined: Wed Sep 08, 2010 1:57 am

Post Wed Feb 02, 2011 1:20 am

Re: Serviio can't find my HT-C5900

It does not show up in devicespy
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tomhoh

Serviio newbie

Posts: 5

Joined: Wed Sep 08, 2010 1:57 am

Post Wed Feb 02, 2011 1:54 am

Re: Serviio can't find my HT-C5900

OK when I ran DeviceSpy I realized that I have another instance of serviio (0.4) on another system. Now serviio 0.5 shows up and works as expected. However, the console shows a yellow dot for the tv.
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zip

User avatar

Serviio developer / Site Admin

Posts: 17139

Joined: Sat Oct 24, 2009 12:24 pm

Location: London, UK

Post Wed Feb 02, 2011 9:57 am

Re: Serviio can't find my HT-C5900

tomhoh wrote:However, the console shows a yellow dot for the tv.

Thats is correct. Yellow means it cannot decide whether it's on or off as it doesn't support the functionality (as proved by it not showing in DeviceSpy)

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