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[SOLVED] "Video codec not supported" on Samsung D

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mihai

Serviio newbie

Posts: 16

Joined: Sat Nov 30, 2013 1:33 pm

Post Thu Jan 09, 2014 1:09 pm

[SOLVED] "Video codec not supported" on Samsung D

Howdy,

Can anyone help me troubleshoot the "Video codec not supported" error on a Samsung D, when playing a specific stream? I can successfully play it using VLC, when connected to Serviio and using the same profile as the TV does.

Here's the ffmpeg log:
  Code:
Starting C:\Program Files\Serviio\bin\\..\lib/ffmpeg.exe -rtsp_transport +tcp+udp -analyzeduration 10000000 -threads auto -i rtsp://82.76.249.77:80/digi24edge/digi24hdhq -y -threads auto -c:v mpeg2video -pix_fmt yuv420p -qscale:v 1 -r 25 -g 15 -c:a ac3 -b:a 384k -ac 2 -map 0:1 -map 0:0 -sn -f vob pipe:


Thanks in advance,
-Mihai
Last edited by mihai on Tue Mar 04, 2014 10:16 am, edited 1 time in total.
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jhb50

DLNA master

Posts: 2843

Joined: Thu Jun 30, 2011 9:32 pm

Post Fri Jan 10, 2014 3:55 am

Re: "Video codec not supported" for specific stream on Samsu

Does not play with VLC for me.
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mihai

Serviio newbie

Posts: 16

Joined: Sat Nov 30, 2013 1:33 pm

Post Fri Jan 10, 2014 11:41 am

Re: "Video codec not supported" for specific stream on Samsu

It might be IP-geomap filtered, although I'm only guessing.
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Marksuk

Serviio lover

Posts: 83

Joined: Thu Dec 19, 2013 12:58 pm

Post Fri Jan 10, 2014 12:37 pm

Re: "Video codec not supported" for specific stream on Samsu

Try this rtsp://82.76.249.77:80/digi24edge/digi24hdhq
It works in VLC here in UK. It is recognised as a 'Live stream'.

Image

I think it is Croation or Hungarian (Diga 24)?
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mihai

Serviio newbie

Posts: 16

Joined: Sat Nov 30, 2013 1:33 pm

Post Fri Jan 10, 2014 1:01 pm

Re: "Video codec not supported" for specific stream on Samsu

Yes, that's the same address as mine. It's Romanian, BTW.
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Marksuk

Serviio lover

Posts: 83

Joined: Thu Dec 19, 2013 12:58 pm

Post Fri Jan 10, 2014 1:11 pm

Re: "Video codec not supported" for specific stream on Samsu

Even though Serviio recognises it when you add, it does not show on a Roku but it does show up and play on a Panasonic TV (2010 profile)?
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mihai

Serviio newbie

Posts: 16

Joined: Sat Nov 30, 2013 1:33 pm

Post Fri Jan 10, 2014 1:24 pm

Re: "Video codec not supported" for specific stream on Samsu

Interesting. Still no joy for me on the Samsung D (LE32D550 / T-MSV4DEUC_1011.0).
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Marksuk

Serviio lover

Posts: 83

Joined: Thu Dec 19, 2013 12:58 pm

Post Fri Jan 10, 2014 1:26 pm

Re: "Video codec not supported" for specific stream on Samsu

Are you looking for some Romanian channels? I have a few that work in UK at present.
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mihai

Serviio newbie

Posts: 16

Joined: Sat Nov 30, 2013 1:33 pm

Post Fri Jan 10, 2014 1:37 pm

Re: "Video codec not supported" for specific stream on Samsu

I'm interested in this particular stream.
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Marksuk

Serviio lover

Posts: 83

Joined: Thu Dec 19, 2013 12:58 pm

Post Fri Jan 10, 2014 1:50 pm

Re: "Video codec not supported" for specific stream on Samsu

Here is another streaming link for that channel that works in Serviio.
http://82.76.249.77:80/digi24edge/digi2 ... index.m3u8

Or the website http://www.digi24.ro/Media/TV/Live/Digi24
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mihai

Serviio newbie

Posts: 16

Joined: Sat Nov 30, 2013 1:33 pm

Post Fri Jan 10, 2014 2:13 pm

Re: "Video codec not supported" for specific stream on Samsu

Yes, thanks Marksuk. The thing is, I'd like this on my TV, and I fear there is something wrong with the profile (profiles.xml), for my the limited Samsung D. However, I don't know where to start troubleshooting. The other streams I have work fine.
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Marksuk

Serviio lover

Posts: 83

Joined: Thu Dec 19, 2013 12:58 pm

Post Fri Jan 10, 2014 2:25 pm

Re: "Video codec not supported" for specific stream on Samsu

Add this
http://82.76.249.77/digi24edge/digi24hdhqhls/index.m3u8

as a Live stream to Serviio and it will show on your networked TV, it does on mine. The link even works on an iphone.

Image
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mihai

Serviio newbie

Posts: 16

Joined: Sat Nov 30, 2013 1:33 pm

Post Fri Jan 10, 2014 3:38 pm

Re: "Video codec not supported" for specific stream on Samsu

It already shows up. The problem is that the TV complains with "Video codec not supported", as detailed in my first post.
If there would only be some logs that I could check in the TV itself. :)
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mihai

Serviio newbie

Posts: 16

Joined: Sat Nov 30, 2013 1:33 pm

Post Tue Mar 04, 2014 10:14 am

Re: "Video codec not supported" for specific stream on Samsu

Solved by adding the maxVBitrate="16384" to the entire profile chain ("Samsung TV / player (C/D-series)" \ "Samsung TV / player (E/F-series)" \ "Generic DLNA profile"). My TV seems to need this for all the streams.
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hunnypuppy

Streaming enthusiast

Posts: 22

Joined: Sat Mar 15, 2014 7:34 am

Post Sun Sep 28, 2014 2:26 pm

Re: [SOLVED] "Video codec not supported" on Samsung D

@mihai

can you please explain what you mean by adding it to the entire profile? Can you post the code you added and location where you added it. thanks.
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ottomatic

DLNA master

Posts: 224

Joined: Fri Nov 09, 2012 10:15 am

Post Mon Nov 10, 2014 8:42 am

Re: [SOLVED] "Video codec not supported" on Samsung D

hunnypuppy wrote:@mihai

can you please explain what you mean by adding it to the entire profile? Can you post the code you added and location where you added it. thanks.


For anyone with a similar problem searching for a solution, this fixed things for me:

Open the file inside the config directory named profiiles.xml.

Locate the profile for your Samsung player. In my case it is named "Samsung TV / player (E/F-series)", but the forum thread is about a Samsung D player, whose profile is named "Samsung TV / player (C/D-series)".

In both of those profiles, do the following:

1. Find the node named "<OnlineTranscoding>"

2. Inside that node, for each sub-node of the type Video, add the attribute maxVBitrate="30000".

So, on Serviio 1.4.1.2, my Samsung E/F-series Online transcoding section looked like this before the change:
  Code:
      <OnlineTranscoding>
         <Video targetContainer="mpegts" targetACodec="ac3" aBitrate="384">
            <Matches container="applehttp" vCodec="h264"/>
         </Video>      
         <Video targetContainer="mpegts" targetVCodec="mpeg2video" targetACodec="ac3" aBitrate="384">
            <Matches container="asf" /> <!-- mms -->
            <Matches container="flv" /> <!-- transcoding all flv streams, even h264, to avoild premature disconnects, to avoid this, use Samsung C/D profile -->
         </Video>
      </OnlineTranscoding>


After the change, it looks like this:

  Code:
      <OnlineTranscoding>
         <Video targetContainer="mpegts" targetACodec="ac3" aBitrate="384" maxVBitrate="30000">
            <Matches container="applehttp" vCodec="h264"/>
         </Video>      
         <Video targetContainer="mpegts" targetVCodec="mpeg2video" targetACodec="ac3" aBitrate="384" maxVBitrate="30000">
            <Matches container="asf" /> <!-- mms -->
            <Matches container="flv" /> <!-- transcoding all flv streams, even h264, to avoild premature disconnects, to avoid this, use Samsung C/D profile -->
         </Video>
      </OnlineTranscoding>


(This post was edited, replacing a maxVBitrate in the 16000 range with the value 30000)

Regards

/ O
Last edited by ottomatic on Mon Nov 10, 2014 5:20 pm, edited 1 time in total.
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stefana888

User avatar

DLNA master

Posts: 134

Joined: Mon Aug 18, 2014 6:24 am

Post Mon Nov 10, 2014 1:33 pm

Re: [SOLVED] "Video codec not supported" on Samsung D

Samsung D-series needs maxVBitrate on mpeg2video transcoding and you can set the value to 30000.
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hunnypuppy

Streaming enthusiast

Posts: 22

Joined: Sat Mar 15, 2014 7:34 am

Post Mon Nov 10, 2014 3:57 pm

Re: [SOLVED] "Video codec not supported" on Samsung D

ottomatic wrote:
hunnypuppy wrote:@mihai

can you please explain what you mean by adding it to the entire profile? Can you post the code you added and location where you added it. thanks.


For anyone with a similar problem searching for a solution, this fixed things for me:

Open the file inside the config directory named profiiles.xml.

Locate the profile for your Samsung player. In my case it is named "Samsung TV / player (E/F-series)", but the forum thread is about a Samsung D player, whose profile is named "Samsung TV / player (C/D-series)".

In both of those profiles, do the following:

1. Find the node named "<OnlineTranscoding>"

2. Inside that node, for each sub-node of the type Video, add tne attribute maxVBitrate="16384".

So, on Serviio 1.4.1.2, my Samsung E/F-series Online transcoding section looked like this before the change:
  Code:
      <OnlineTranscoding>
         <Video targetContainer="mpegts" targetACodec="ac3" aBitrate="384">
            <Matches container="applehttp" vCodec="h264"/>
         </Video>      
         <Video targetContainer="mpegts" targetVCodec="mpeg2video" targetACodec="ac3" aBitrate="384">
            <Matches container="asf" /> <!-- mms -->
            <Matches container="flv" /> <!-- transcoding all flv streams, even h264, to avoild premature disconnects, to avoid this, use Samsung C/D profile -->
         </Video>
      </OnlineTranscoding>


After the change, it looks like this:

  Code:
      <OnlineTranscoding>
         <Video targetContainer="mpegts" targetACodec="ac3" aBitrate="384" maxVBitrate="16384">
            <Matches container="applehttp" vCodec="h264"/>
         </Video>      
         <Video targetContainer="mpegts" targetVCodec="mpeg2video" targetACodec="ac3" aBitrate="384" maxVBitrate="16384">
            <Matches container="asf" /> <!-- mms -->
            <Matches container="flv" /> <!-- transcoding all flv streams, even h264, to avoild premature disconnects, to avoid this, use Samsung C/D profile -->
         </Video>
      </OnlineTranscoding>


Regards

/ O


Thanks, you're awesome for sharing the code.
That worked great on my C Series Samsung but didn't work on my H Series samsung. My H7150 still reports as unsupported. Any ideas? (I even tried the C Series profile on the H Series but it didn't work) :(
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hunnypuppy

Streaming enthusiast

Posts: 22

Joined: Sat Mar 15, 2014 7:34 am

Post Mon Nov 10, 2014 4:01 pm

Re: [SOLVED] "Video codec not supported" on Samsung D

Just for reference I'm trying to play back Big Bang Theory as a Web Resource from http://www.cbs.com/shows/big_bang_theory/video/
Works on C series but on H series
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ottomatic

DLNA master

Posts: 224

Joined: Fri Nov 09, 2012 10:15 am

Post Mon Nov 10, 2014 4:56 pm

Re: [SOLVED] "Video codec not supported" on Samsung D

hunnypuppy wrote:Thanks, you're awesome for sharing the code.
That worked great on my C Series Samsung but didn't work on my H Series samsung. My H7150 still reports as unsupported. Any ideas? (I even tried the C Series profile on the H Series but it didn't work) :(


Sorry, that content is geo-restricted so I couldn't troubleshoot it from where I am located even if I had a Samsung H-series device.

A quick search for "H series" in the Samsung forum took me to this thread, which will hopefully solve your problems:

viewtopic.php?f=10&t=16690&p=92422#p92422

If adding the H series profile does not solve your problem, then add the maxVBitrate attribute to the OnlineTranscoding --> Video nodes as in the previous examples.
And like stefana888 pointed out, you could probably raise the attribute value to 30000.

Regards

/ O
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