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TV Not seeing Serviio

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zdabbas

Serviio newbie

Posts: 12

Joined: Sat Mar 23, 2013 11:15 pm

Post Sat Mar 07, 2015 1:39 pm

TV Not seeing Serviio

Hi

I got an Intel 82579LM with 2 TAGGed VLANs configured on it. No routers no DNS, HP 2824 and HP 2530 switches with all the VLANs configured between Serviio and the TV(s)

I can ping the TV from the PC, Servvio Gets the IP Address of the TV with Green dot next to it, but the TV will not see Serviio, if I remove the VLANs and connect the PC directly to the VLAN of the TV then the TV Sees Serviio.

I get the following error in the log (I don't think it's related but I would love to solve it-google didn't find anything):-

  Code:
WARN  [SearchIndexCommitter] Could not commit search index: C:\Program Files\Serviio\library\search\_18c_Lucene41_0.tip (The system cannot find the file specified)


this message keeps repeating in the log.

Also this is the log part for the TV:-

  Code:
INFO  [RendererManager] Stored a new renderer: uuid='aea1d66a-1dd1-11b2-b91b-f9a2ace5b8f2', name = 'LG TV', ipAddress='192.168.20.7', profile = '1', accessGroupId = '1'


any help would very much be appreciated.
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atc98092

User avatar

DLNA master

Posts: 5494

Joined: Fri Aug 17, 2012 10:22 pm

Location: Washington (the state)

Post Sun Mar 08, 2015 11:21 pm

Re: TV Not seeing Serviio

My networking experience does not extend to VLANs, and I am wondering why you feel they are necessary. Especially since it appears to work when you disable the VLAN.

Does your VLAN permit all protocols, or only TCP/UDP? It's possible that the broadcast messages that Serviio issues are not passing through. That would explain being able to ping between the devices and it appearing in the console.
Dan

LG NANO85 4K TV, Samsung JU7100 4K TV, Sony BDP-S3500, Sharp 4K Roku TV, Insignia Roku TV, Roku Ultra, Premiere and Stick, Nvidia Shield, Yamaha RX-V583 AVR.
Primary server: AMD Ryzen 5 5600GT, 32 gig ram, Windows 11 Pro, 22 TB hard drive space | Test server: Intel i5-6400, 16 gig ram, Windows 10 Pro

HOWTO: Enable debug logging HOWTO: Identify media file contents
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zdabbas

Serviio newbie

Posts: 12

Joined: Sat Mar 23, 2013 11:15 pm

Post Mon Mar 09, 2015 12:59 pm

Re: TV Not seeing Serviio

OK Here is the deal.

I work with VLANs to seperate traffic from different services, for example, I cannot have IP-TV Traffic (special broadcast traffic) running in a data VLAN it will cause a huge congestion on the Data part. I also do not want IP Cameras on IP-TV traffic or Data Traffic.
so my PC has wireless (used for Data) and one NIC used for IP-TV and Cameras, serviio is on the IP-TV VLAN. therefore I need to run 2 VLANs on the NIC. the DATA is all open UDP and TCP no restrictions, no routers only 2 switches.

I hope this explains things.
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DenyAll

DLNA master

Posts: 2257

Joined: Fri Mar 08, 2013 11:16 pm

Location: Adelaide, Australia

Post Mon Mar 09, 2015 1:17 pm

Re: TV Not seeing Serviio

DLNA (and therefore Serviio) uses broadcast packets to advertise a servers presence. VLANs do not pass broadcast messages from one VLAN to another - this is what you are seeing (it's one reason to use VLANs - to limit broadcasts).

Without inter VLAN routing, which probably isn't supported on your switches, this will not work. Also, all devices must be on the same subnet (for much the same reason).

Not sure what that warning message is, zip may be able to clarify. Looks to be library related.
DenyAll
Panasonic Viera FX800A | Panasonic Viera CS610A | Sony PS4 | Sony PS3 | Panasonic DMP-BD79 | Yamaha RX-V500D | iPad | Windows 10 | Serviio 1.10.1 Pro
WinHelper | MediaInfo

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Please do not PM me for support as any solution cannot be shared with others.
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zdabbas

Serviio newbie

Posts: 12

Joined: Sat Mar 23, 2013 11:15 pm

Post Mon Mar 09, 2015 4:33 pm

Re: TV Not seeing Serviio

DannyAll

Let me explain something:-

- I'm not hopping from on VLAN to another, what I did was my NIC allows me to see multiple VLANs, so I Tagged the 2 VLANs I need to see on the port on the switch which feeds my computer, then I configured the NIC to see both VLAN Tagged, this in turn created to Virtual NICs one for each VLAN. my computer sees both VLANs but one VLAN cannot see the other. I can ping the TV, I can see UDP Broadcasts from the IP-TV network, I can see the Broadcast from the IP-Cameras, Serviio registers the TVs IP but the TV doesn't see serviio as a DLNA server. the packets that are used to broadcast Serviios presence are lost somewhere.

both my computer (serviio) and the TV are on the same subnet.



Any Ideas.?
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DenyAll

DLNA master

Posts: 2257

Joined: Fri Mar 08, 2013 11:16 pm

Location: Adelaide, Australia

Post Mon Mar 09, 2015 9:15 pm

Re: TV Not seeing Serviio

You will need to inform Serviio which VLAN to broadcast to - you may be able to do this by binding to a specific NIC.

Ensure that you have bound Serviio to the correct virtual NIC (on the Status tab of Serviio Console, change Bound IP Address and press Save)? Not sure Serviio will work with a virtual NIC's, but try it.
DenyAll
Panasonic Viera FX800A | Panasonic Viera CS610A | Sony PS4 | Sony PS3 | Panasonic DMP-BD79 | Yamaha RX-V500D | iPad | Windows 10 | Serviio 1.10.1 Pro
WinHelper | MediaInfo

Beta Tester, Moderator
Please do not PM me for support as any solution cannot be shared with others.
<<

zdabbas

Serviio newbie

Posts: 12

Joined: Sat Mar 23, 2013 11:15 pm

Post Wed Mar 11, 2015 12:11 pm

Re: TV Not seeing Serviio

Thanks for all the replies.

I don't what I did, but I turned the VLAN for the IP-TV to untagged on my PC and first switch. left it over night, and behold.. serviio is working with the TV....

so what we discovered is that serviio works with untagged VLANs, it works on A virtual NIC and it works in a Multi VLAN environment on a computer.

thanks all very much. :D
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atc98092

User avatar

DLNA master

Posts: 5494

Joined: Fri Aug 17, 2012 10:22 pm

Location: Washington (the state)

Post Wed Mar 11, 2015 12:33 pm

Re: TV Not seeing Serviio

Good troubleshooting. Thanks for the update. :D
Dan

LG NANO85 4K TV, Samsung JU7100 4K TV, Sony BDP-S3500, Sharp 4K Roku TV, Insignia Roku TV, Roku Ultra, Premiere and Stick, Nvidia Shield, Yamaha RX-V583 AVR.
Primary server: AMD Ryzen 5 5600GT, 32 gig ram, Windows 11 Pro, 22 TB hard drive space | Test server: Intel i5-6400, 16 gig ram, Windows 10 Pro

HOWTO: Enable debug logging HOWTO: Identify media file contents

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