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[SOLVED] Missing files?

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cruisinfanatic

Streaming enthusiast

Posts: 24

Joined: Thu Mar 07, 2013 11:46 pm

Post Fri Mar 08, 2013 12:00 am

[SOLVED] Missing files?

Got Serviio 1.2 installed and it recognizes my Sony DVD player fine. I go to shared folders, add local and drop in the file with the movies and tv shows that I want to see on my tv via DVD player. All checked marked. My DVD player sees Serviio in the video options ok. I go to folders and media (the name of the folder) on the DVD and see some of the shows (blank folders) but says there is no playable file. Same with opening series. Says no playable files. What am I missing?
Thanks, Mike
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slyguy42o

DLNA master

Posts: 481

Joined: Wed Oct 24, 2012 5:29 am

Post Fri Mar 08, 2013 3:05 pm

Re: Missing files?

what profile are you using for your device?
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cruisinfanatic

Streaming enthusiast

Posts: 24

Joined: Thu Mar 07, 2013 11:46 pm

Post Fri Mar 08, 2013 3:09 pm

Re: Missing files?

slyguy42o wrote:what profile are you using for your device?

not sure what you mean. Thought I was reasonably computer savy, but not with this.
I've tried streaming with both Windows Media and VLC
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Illico

User avatar

DLNA master

Posts: 4646

Joined: Fri Jul 23, 2010 8:08 am

Location: France

Post Fri Mar 08, 2013 3:14 pm

Re: Missing files?

What is your Sony DVD player model name ?
Illico
Sony 2010 KDL-46EX501 | BDP-S373 | SMP-N100 | Windows 8-i7 | Network DD HD-CE1.5TLU2 | Livebox2-UHD86 | ServiiDroid | ServiiGo | BubbleUPnP
Serviio beta tester - Moderator
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cruisinfanatic

Streaming enthusiast

Posts: 24

Joined: Thu Mar 07, 2013 11:46 pm

Post Fri Mar 08, 2013 3:45 pm

Re: Missing files?

Illico wrote:What is your Sony DVD player model name ?

BDP-BX37
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Illico

User avatar

DLNA master

Posts: 4646

Joined: Fri Jul 23, 2010 8:08 am

Location: France

Post Fri Mar 08, 2013 4:48 pm

Re: Missing files?

cruisinfanatic wrote:BDP-BX37

This model was DLNA certified on 2010.

Could you open Serviio console, on status tab, look at renderer profile, you should see your Sony device with a 2012 profile selected ("Sony BDP-Sx90 (2012)").
Change the profile to "Sony BDP-Sx70 (2010)" and save.
Illico
Sony 2010 KDL-46EX501 | BDP-S373 | SMP-N100 | Windows 8-i7 | Network DD HD-CE1.5TLU2 | Livebox2-UHD86 | ServiiDroid | ServiiGo | BubbleUPnP
Serviio beta tester - Moderator
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cruisinfanatic

Streaming enthusiast

Posts: 24

Joined: Thu Mar 07, 2013 11:46 pm

Post Fri Mar 08, 2013 5:16 pm

Re: Missing files?

Illico wrote:
cruisinfanatic wrote:BDP-BX37

This model was DLNA certified on 2010.

Could you open Serviio console, on status tab, look at renderer profile, you should see your Sony device with a 2012 profile selected ("Sony BDP-Sx90 (2012)").
Change the profile to "Sony BDP-Sx70 (2010)" and save.

done,
And it's working now. Thought it would be something simple.
Thanks so much!!!!
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cruisinfanatic

Streaming enthusiast

Posts: 24

Joined: Thu Mar 07, 2013 11:46 pm

Post Mon Mar 18, 2013 7:02 pm

Re: Missing files?

Illico wrote:
cruisinfanatic wrote:BDP-BX37

This model was DLNA certified on 2010.

Could you open Serviio console, on status tab, look at renderer profile, you should see your Sony device with a 2012 profile selected ("Sony BDP-Sx90 (2012)").
Change the profile to "Sony BDP-Sx70 (2010)" and save.

I did what you said and most of the movies showed up as playable, but not some of the TV series I have. Found someone else here that had similar issue and they switched to Sony Bravia TV (2012) - US.
This worked perfectly as every movie and TV series was there to play.
Now this morning I go to watch one of the TV series and almost all of them are gone although the folders are still there (says no playable file)
Stumped again
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zip

User avatar

Serviio developer / Site Admin

Posts: 17215

Joined: Sat Oct 24, 2009 12:24 pm

Location: London, UK

Post Mon Mar 18, 2013 7:14 pm

Re: [SOLVED] Missing files?

Give your TV a static IP address on your router to keep the selected profile assigned to the device over time.
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cruisinfanatic

Streaming enthusiast

Posts: 24

Joined: Thu Mar 07, 2013 11:46 pm

Post Mon Mar 18, 2013 8:05 pm

Re: [SOLVED] Missing files?

zip wrote:Give your TV a static IP address on your router to keep the selected profile assigned to the device over time.

the tv is not on the internet, only the sony bdp-bx37. Not sue how to find the IP

I set router to static IP, no change

Don't understand why half my files that would play yesterday all of a sudden won't
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zip

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Serviio developer / Site Admin

Posts: 17215

Joined: Sat Oct 24, 2009 12:24 pm

Location: London, UK

Post Mon Mar 18, 2013 9:53 pm

Re: [SOLVED] Missing files?

because the TV probably changed IP address and defaulted to a different profile than what you chose yesterday.
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cruisinfanatic

Streaming enthusiast

Posts: 24

Joined: Thu Mar 07, 2013 11:46 pm

Post Mon Mar 18, 2013 10:29 pm

Re: [SOLVED] Missing files?

zip wrote:because the TV probably changed IP address and defaulted to a different profile than what you chose yesterday.

The TV is not hooked up to the internet. The Bluray is. The IP for it didn't change.
Why would some content show and not others. I'd think it would either work or not for everything.
Would uninstalling and reinstall be of any benefit in your opinion. Don't know what else to try.
Thanks for your help, Mike
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zip

User avatar

Serviio developer / Site Admin

Posts: 17215

Joined: Sat Oct 24, 2009 12:24 pm

Location: London, UK

Post Tue Mar 19, 2013 8:17 pm

Re: [SOLVED] Missing files?

Post detailed log of browsing to a folder with missing items
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cruisinfanatic

Streaming enthusiast

Posts: 24

Joined: Thu Mar 07, 2013 11:46 pm

Post Wed Mar 20, 2013 11:36 am

Re: [SOLVED] Missing files?

zip wrote:Post detailed log of browsing to a folder with missing items

I ended up uninstalling and reinstalling. Working as of now, thanks

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