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Samsung T27B551 Crashing

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AndrewW

Serviio lover

Posts: 81

Joined: Sat Mar 19, 2011 8:15 am

Post Fri May 31, 2013 7:40 pm

Samsung T27B551 Crashing

I've just purchased a Samsung T27B551 TV, I already have serviio running and its working well.

When i first used the TV with serviio, when ever i was going round the menus ( videos , pictures etc) the TV would crash randomly and reset. Sometimes i could play a video for a few minutes before a crash.

I noticed that serviio did not detect my tv correctly, so i selected the samsung c/d/e profile and it has improved the situation. However i can make the TV crash on demand, by playing a video (dosen't really matter which one), then looking around the menus of videos.
When enabling the debug entries in the logs i get the below log.

I think this is down to the way commands are sent between serviio and the TV, and it may be a bug in the firmware.

But changing the profile has improved the situation a lot
anyone any idea , I included the last 1 second of the log

Andrew


2013-05-31 20:25:36,057 DEBUG [ServiioHttpService] Incoming request from /192.168.0.115:50374: HEAD /resource/323538/MEDIA_ITEM/MPEG4_P2_MP4_SP_L6_AAC-0/ORIGINAL HTTP/1.0, headers = [getcontentFeatures.dlna.org: 1,Host: 192.168.0.4:8895]]
2013-05-31 20:25:36,057 DEBUG [RendererDAOImpl] Reading a Renderer with ip address 192.168.0.115
2013-05-31 20:25:36,057 DEBUG [RendererDAOImpl] Reading a Renderer with ip address 192.168.0.115
2013-05-31 20:25:36,057 DEBUG [ResourceDeliveryProcessor] Resource request accepted. Using client 'Identifier=192.168.0.115, Profile=Samsung TV / player (C/D/E-series)'
2013-05-31 20:25:36,058 DEBUG [ResourceDeliveryProcessor] Request for resource 323538 and type 'MEDIA_ITEM' received
2013-05-31 20:25:36,058 DEBUG [MediaResourceRetrievalStrategy] Getting information about media item 323538 (local)
2013-05-31 20:25:36,058 DEBUG [MediaItemDAOImpl] Reading a MediaItem (id = 323538)
2013-05-31 20:25:36,058 DEBUG [VideoDAOImpl] Reading a Video (id = 323538)
2013-05-31 20:25:36,058 DEBUG [VideoDeliveryEngine] Retrieving resource information for item 323538, format MPEG4_P2_MP4_SP_L6_AAC and profile Samsung TV / player (C/D/E-series)
2013-05-31 20:25:36,058 DEBUG [ResourceTransportRequestHandler] HTTP/1.1 200 OK, headers = [[Content-Type: video/mp4,Content-Length: 1178478,Date: Fri, 31 May 2013 19:25:36 GMT,Server: Windows 7, UPnP/1.0 DLNADOC/1.50, Serviio/1.2.1,Cache-control: no-cache,contentFeatures.dlna.org: DLNA.ORG_PN=MPEG4_P2_MP4_SP_L6_AAC;DLNA.ORG_OP=01;DLNA.ORG_CI=0;DLNA.ORG_FLAGS=01500000000000000000000000000000,transferMode.dlna.org: Streaming,realTimeInfo.dlna.org: DLNA.ORG_TLAG=*]]
2013-05-31 20:25:36,066 DEBUG [ServiioHttpService] Incoming request from /192.168.0.115:50375: GET /resource/323538/MEDIA_ITEM/MPEG4_P2_MP4_SP_L6_AAC-0/ORIGINAL HTTP/1.0, headers = [Range: bytes=0-,getcontentFeatures.dlna.org: 1,transferMode.dlna.org: Streaming,getMediaInfo.sec: 1,Host: 192.168.0.4:8895]]
2013-05-31 20:25:36,066 DEBUG [RendererDAOImpl] Reading a Renderer with ip address 192.168.0.115
2013-05-31 20:25:36,066 DEBUG [RendererDAOImpl] Reading a Renderer with ip address 192.168.0.115
2013-05-31 20:25:36,066 DEBUG [ResourceDeliveryProcessor] Resource request accepted. Using client 'Identifier=192.168.0.115, Profile=Samsung TV / player (C/D/E-series)'
2013-05-31 20:25:36,067 DEBUG [ResourceDeliveryProcessor] Request for resource 323538 and type 'MEDIA_ITEM' received
2013-05-31 20:25:36,067 DEBUG [MediaResourceRetrievalStrategy] Getting information about media item 323538 (local)
2013-05-31 20:25:36,067 DEBUG [MediaItemDAOImpl] Reading a MediaItem (id = 323538)
2013-05-31 20:25:36,067 DEBUG [VideoDAOImpl] Reading a Video (id = 323538)
2013-05-31 20:25:36,067 DEBUG [VideoDeliveryEngine] Retrieving resource information for item 323538, format MPEG4_P2_MP4_SP_L6_AAC and profile Samsung TV / player (C/D/E-series)
2013-05-31 20:25:36,067 DEBUG [MediaResourceRetrievalStrategy] Getting information about media item 323538 (local)
2013-05-31 20:25:36,067 DEBUG [MediaItemDAOImpl] Reading a MediaItem (id = 323538)
2013-05-31 20:25:36,067 DEBUG [VideoDAOImpl] Reading a Video (id = 323538)
2013-05-31 20:25:36,067 DEBUG [VideoDeliveryEngine] Delivering item '323538' for client 'Identifier=192.168.0.115, Profile=Samsung TV / player (C/D/E-series)'
2013-05-31 20:25:36,068 DEBUG [VideoDeliveryEngine] Delivering file 'VIDEO0196.mp4' in native format
2013-05-31 20:25:36,068 DEBUG [MediaItemDAOImpl] Getting file of media item 323538
2013-05-31 20:25:36,095 DEBUG [MediaItemDAOImpl] Marking MediaItem (id = 323538) as read
2013-05-31 20:25:36,096 DEBUG [LocalContentCacheDecorator] Cleared cache (local_resetafterplay)
2013-05-31 20:25:36,096 DEBUG [GETMethodProcessor] Stream entity has length: 1178478
2013-05-31 20:25:36,097 DEBUG [ResourceTransportRequestHandler] HTTP/1.1 206 Partial Content, headers = [[Content-Type: video/mp4,Content-Length: 1178478,Date: Fri, 31 May 2013 19:25:36 GMT,Server: Windows 7, UPnP/1.0 DLNADOC/1.50, Serviio/1.2.1,Cache-control: no-cache,Content-Range: bytes 0-1178477/1178478,contentFeatures.dlna.org: DLNA.ORG_PN=MPEG4_P2_MP4_SP_L6_AAC;DLNA.ORG_OP=01;DLNA.ORG_CI=0;DLNA.ORG_FLAGS=01500000000000000000000000000000,transferMode.dlna.org: Streaming,realTimeInfo.dlna.org: DLNA.ORG_TLAG=*,MediaInfo.sec: SEC_Duration=2000;]]
2013-05-31 20:25:36,110 DEBUG [WebServer] I/O error: Connection reset by peer: socket write error
2013-05-31 20:25:36,113 DEBUG [ServiioHttpService] Incoming request from /192.168.0.115:50376: GET /resource/323538/MEDIA_ITEM/MPEG4_P2_MP4_SP_L6_AAC-0/ORIGINAL HTTP/1.0, headers = [Range: bytes=1175324-,getcontentFeatures.dlna.org: 1,transferMode.dlna.org: Streaming,Host: 192.168.0.4:8895]]
2013-05-31 20:25:36,113 DEBUG [RendererDAOImpl] Reading a Renderer with ip address 192.168.0.115
2013-05-31 20:25:36,113 DEBUG [RendererDAOImpl] Reading a Renderer with ip address 192.168.0.115
2013-05-31 20:25:36,114 DEBUG [ResourceDeliveryProcessor] Resource request accepted. Using client 'Identifier=192.168.0.115, Profile=Samsung TV / player (C/D/E-series)'
2013-05-31 20:25:36,114 DEBUG [ResourceDeliveryProcessor] Request for resource 323538 and type 'MEDIA_ITEM' received
2013-05-31 20:25:36,114 DEBUG [MediaResourceRetrievalStrategy] Getting information about media item 323538 (local)
2013-05-31 20:25:36,114 DEBUG [MediaItemDAOImpl] Reading a MediaItem (id = 323538)
2013-05-31 20:25:36,114 DEBUG [VideoDAOImpl] Reading a Video (id = 323538)
2013-05-31 20:25:36,114 DEBUG [VideoDeliveryEngine] Retrieving resource information for item 323538, format MPEG4_P2_MP4_SP_L6_AAC and profile Samsung TV / player (C/D/E-series)
2013-05-31 20:25:36,114 DEBUG [MediaResourceRetrievalStrategy] Getting information about media item 323538 (local)
2013-05-31 20:25:36,114 DEBUG [MediaItemDAOImpl] Reading a MediaItem (id = 323538)
2013-05-31 20:25:36,115 DEBUG [VideoDAOImpl] Reading a Video (id = 323538)
2013-05-31 20:25:36,115 DEBUG [VideoDeliveryEngine] Delivering item '323538' for client 'Identifier=192.168.0.115, Profile=Samsung TV / player (C/D/E-series)'
2013-05-31 20:25:36,120 DEBUG [VideoDeliveryEngine] Delivering file 'VIDEO0196.mp4' in native format
2013-05-31 20:25:36,120 DEBUG [MediaItemDAOImpl] Getting file of media item 323538
2013-05-31 20:25:36,120 DEBUG [MediaItemDAOImpl] Marking MediaItem (id = 323538) as read
2013-05-31 20:25:36,122 DEBUG [LocalContentCacheDecorator] Cleared cache (local_resetafterplay)
2013-05-31 20:25:36,122 DEBUG [GETMethodProcessor] Stream entity has length: 3154
2013-05-31 20:25:36,122 DEBUG [ResourceTransportRequestHandler] HTTP/1.1 206 Partial Content, headers = [[Content-Type: video/mp4,Content-Length: 3154,Date: Fri, 31 May 2013 19:25:36 GMT,Server: Windows 7, UPnP/1.0 DLNADOC/1.50, Serviio/1.2.1,Cache-control: no-cache,Content-Range: bytes 1175324-1178477/1178478,contentFeatures.dlna.org: DLNA.ORG_PN=MPEG4_P2_MP4_SP_L6_AAC;DLNA.ORG_OP=01;DLNA.ORG_CI=0;DLNA.ORG_FLAGS=01500000000000000000000000000000,transferMode.dlna.org: Streaming,realTimeInfo.dlna.org: DLNA.ORG_TLAG=*]]
2013-05-31 20:25:36,146 DEBUG [ServiioHttpService] Incoming request from /192.168.0.115:50377: GET /resource/323538/MEDIA_ITEM/MPEG4_P2_MP4_SP_L6_AAC-0/ORIGINAL HTTP/1.0, headers = [Range: bytes=176-,getcontentFeatures.dlna.org: 1,transferMode.dlna.org: Streaming,Host: 192.168.0.4:8895]]
2013-05-31 20:25:36,146 DEBUG [RendererDAOImpl] Reading a Renderer with ip address 192.168.0.115
2013-05-31 20:25:36,146 DEBUG [RendererDAOImpl] Reading a Renderer with ip address 192.168.0.115
2013-05-31 20:25:36,146 DEBUG [ResourceDeliveryProcessor] Resource request accepted. Using client 'Identifier=192.168.0.115, Profile=Samsung TV / player (C/D/E-series)'
2013-05-31 20:25:36,146 DEBUG [ResourceDeliveryProcessor] Request for resource 323538 and type 'MEDIA_ITEM' received
2013-05-31 20:25:36,147 DEBUG [MediaResourceRetrievalStrategy] Getting information about media item 323538 (local)
2013-05-31 20:25:36,147 DEBUG [MediaItemDAOImpl] Reading a MediaItem (id = 323538)
2013-05-31 20:25:36,147 DEBUG [VideoDAOImpl] Reading a Video (id = 323538)
2013-05-31 20:25:36,147 DEBUG [VideoDeliveryEngine] Retrieving resource information for item 323538, format MPEG4_P2_MP4_SP_L6_AAC and profile Samsung TV / player (C/D/E-series)
2013-05-31 20:25:36,147 DEBUG [MediaResourceRetrievalStrategy] Getting information about media item 323538 (local)
2013-05-31 20:25:36,147 DEBUG [MediaItemDAOImpl] Reading a MediaItem (id = 323538)
2013-05-31 20:25:36,147 DEBUG [VideoDAOImpl] Reading a Video (id = 323538)
2013-05-31 20:25:36,147 DEBUG [VideoDeliveryEngine] Delivering item '323538' for client 'Identifier=192.168.0.115, Profile=Samsung TV / player (C/D/E-series)'
2013-05-31 20:25:36,147 DEBUG [VideoDeliveryEngine] Delivering file 'VIDEO0196.mp4' in native format
2013-05-31 20:25:36,147 DEBUG [MediaItemDAOImpl] Getting file of media item 323538
2013-05-31 20:25:36,148 DEBUG [MediaItemDAOImpl] Marking MediaItem (id = 323538) as read
2013-05-31 20:25:36,149 DEBUG [LocalContentCacheDecorator] Cleared cache (local_resetafterplay)
2013-05-31 20:25:36,149 DEBUG [GETMethodProcessor] Stream entity has length: 1178302
2013-05-31 20:25:36,149 DEBUG [ResourceTransportRequestHandler] HTTP/1.1 206 Partial Content, headers = [[Content-Type: video/mp4,Content-Length: 1178302,Date: Fri, 31 May 2013 19:25:36 GMT,Server: Windows 7, UPnP/1.0 DLNADOC/1.50, Serviio/1.2.1,Cache-control: no-cache,Content-Range: bytes 176-1178477/1178478,contentFeatures.dlna.org: DLNA.ORG_PN=MPEG4_P2_MP4_SP_L6_AAC;DLNA.ORG_OP=01;DLNA.ORG_CI=0;DLNA.ORG_FLAGS=01500000000000000000000000000000,transferMode.dlna.org: Streaming,realTimeInfo.dlna.org: DLNA.ORG_TLAG=*]]
2013-05-31 20:25:36,252 DEBUG [ServiioHttpService] Incoming request from /192.168.0.115:33330: HEAD /resource/323538/MEDIA_ITEM/MPEG4_P2_MP4_SP_L6_AAC-0/ORIGINAL HTTP/1.0, headers = [getCaptionInfo.sec: 1]]
2013-05-31 20:25:36,253 DEBUG [RendererDAOImpl] Reading a Renderer with ip address 192.168.0.115
2013-05-31 20:25:36,253 DEBUG [RendererDAOImpl] Reading a Renderer with ip address 192.168.0.115
2013-05-31 20:25:36,253 DEBUG [ResourceDeliveryProcessor] Resource request accepted. Using client 'Identifier=192.168.0.115, Profile=Samsung TV / player (C/D/E-series)'
2013-05-31 20:25:36,253 DEBUG [ResourceDeliveryProcessor] Request for resource 323538 and type 'MEDIA_ITEM' received
2013-05-31 20:25:36,253 DEBUG [MediaResourceRetrievalStrategy] Getting information about media item 323538 (local)
2013-05-31 20:25:36,253 DEBUG [MediaItemDAOImpl] Reading a MediaItem (id = 323538)
2013-05-31 20:25:36,253 DEBUG [VideoDAOImpl] Reading a Video (id = 323538)
2013-05-31 20:25:36,254 DEBUG [VideoDeliveryEngine] Retrieving resource information for item 323538, format MPEG4_P2_MP4_SP_L6_AAC and profile Samsung TV / player (C/D/E-series)
2013-05-31 20:25:36,254 DEBUG [VideoDAOImpl] Reading a Video (id = 323538)
2013-05-31 20:25:36,254 DEBUG [MediaItemDAOImpl] Getting file of media item 323538
2013-05-31 20:25:36,255 DEBUG [ResourceTransportRequestHandler] HTTP/1.1 200 OK, headers = [[Content-Type: video/mp4,Content-Length: 1178478,Date: Fri, 31 May 2013 19:25:36 GMT,Server: Windows 7, UPnP/1.0 DLNADOC/1.50, Serviio/1.2.1,Cache-control: no-cache,transferMode.dlna.org: Streaming,realTimeInfo.dlna.org: DLNA.ORG_TLAG=*,contentFeatures.dlna.org: DLNA.ORG_PN=MPEG4_P2_MP4_SP_L6_AAC;DLNA.ORG_OP=01;DLNA.ORG_CI=0;DLNA.ORG_FLAGS=01500000000000000000000000000000]]
2013-05-31 20:25:36,737 DEBUG [WebServer] I/O error: Connection reset
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AndrewW

Serviio lover

Posts: 81

Joined: Sat Mar 19, 2011 8:15 am

Post Tue Jun 04, 2013 5:48 pm

Re: Samsung T27B551 Crashing

I am sure this is probably a compatibility issues between serviio and the samsung f/w. The TV appears to cache the directory tree.
Once cached the crashing goes away. Until the TV is completely reset. the the crashing happens again, now just by listing a directory.

I have started to work on a profile for the TV which i have never created before.
I can get the TV recognised by changing the following lines
<UPnPSearch>
<FriendlyName>(^TV-\d{2}C\d{3}.*)|(^\[TV\][A-Z]{2}\d{2}(D|E)[A-Z]?\d{3,4}.*)</FriendlyName>
<ModelNumber>(1\.0)|(AllShare1\.0)</ModelNumber>
</UPnPSearch>

to

<UPnPSearch>
<FriendlyName>(^TV-\d{2}C\d{3}.*)|(^\[TV\][A-Z]{2}\d{2}(D|E)[A-Z]?\d{3,4}.*)|(^\[MON\]*)</FriendlyName>
<ModelNumber>(1\.0)|(AllShare1\.0)</ModelNumber>
</UPnPSearch>

as the Friendly name of the tv is [MON}userdefined
the tv now get picked up correctly , but also gets an entry as a generic device (not worked out how to stop this), so its being recognised twice.
Any tips.
Has someone already done the hard work on this product ?

Andrew
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zip

User avatar

Serviio developer / Site Admin

Posts: 17215

Joined: Sat Oct 24, 2009 12:24 pm

Location: London, UK

Post Tue Jun 11, 2013 4:16 pm

Re: Samsung T27B551 Crashing

I remember there was someone with the same problem (2 different inocming IPs from Samsung), try to look through this forum.

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