Sporadic Load Times Samsung HU8550

Help. What do I do and where do I start? I made my rips with makemkv and the files are 20gb large. When I play the videos, I get random loads in the middle of movies.

[atc98092]

Help. What do I do and where do I start? I made my rips with makemkv and the files are 20gb large. When I play the videos, I get random loads in the middle of movies.

I have occasionally encountered the TV buffering a video during playback, but not often. Are you using wireless or wired network connection? Mine is wired, and as I noted it doesn't happen very often. Also, make sure you have updated your TV firmware. Samsung has released at least two updates since I got mine a couple of months ago. Each one seemed to improve DLNA playback a bit.

Also, what Serviio profile are you using for your TV? The current version doesn't have a Samsung H Series profile (the next version will, which should be out soon). It's possible that you are using one that is transcoding your files, and if you computer is power-challenged it might be the cause.

I also use MakeMKV, so I'm likely running a similar setup to yours. Everything on my network is wired gigabit, so that could make a difference as well. Also, it's entirely possible that you have a bottleneck with your computer running Serviio. I ran a hard drive speed test a couple of days ago, and discovered that the IO card I am using to add additional drives (I have 8 total hard drives) has data transfer speeds of about half the motherboard SATA ports. I'm going to have to look for a new SATA expansion card. It's slow enough that it might be the cause of the problems I have with a few of my HD video files.

I'm using the F series profile and it says Windows Media Player right next to it, so it is probably the wrong profile. It was loading with generic so I changed it to the F profile. I get sporadic load times in both profiles. It happens often enough to be annoying. I get 3 load times per minute for every 5 minutes.

My computer specs below.

I7 3770k
16gb ram
Windows 8
GTX 770
512gb SSD (holds operating system here and transcoded here)
Western Digital Green HDD 3TB (contains all ripped 20gb movies)

I am on a wired connection through an internet power line adaptor. Speedtest.com says my TV is getting the full 50mb download and 3mb up. However, powerline adaptors are only rated at 500mbps max. They are not Ethernet cables. I have internet power line adaptors! My electrical plugs literally carries my internet at 500mb speeds on my network. Is this the bottleneck?

Smaller 7gb movies seem to work fine though.

[atc98092]

I'm using the F series profile and it says Windows Media Player right next to it, so it is probably the wrong profile. It was loading with generic so I changed it to the F profile. I get sporadic load times in both profiles. It happens often enough to be annoying. I get 3 load times per minute for every 5 minutes.

My computer specs below.

I7 3770k
16gb ram
Windows 8
GTX 770
512gb SSD (holds operating system here and transcoded here)
Western Digital Green HDD 3TB (contains all ripped 20gb movies)

I am on a wired connection through an internet power line adaptor. Speedtest.com says my TV is getting the full 50mb download and 3mb up. However, powerline adaptors are only rated at 500mbps max. They are not Ethernet cables. I have internet power line adaptors! My electrical plugs literally carries my internet at 500mb speeds on my network. Is this the bottleneck?

Smaller 7gb movies seem to work fine though.

Your computer has plenty of power, so no issues there. I would suggest that your transcoding location not be on the SSD, and it works the SSD pretty hard and reduces its life span. In fact, I would suggest adding another small HD to dedicate to your transcoding folder, as well as your Windows swap file. Getting both of those off your SSD will increase it's life span.

Speedtest only tests your Internet connection, not your network throughput. The powerline adapters should be fine for the bitrate us are likely sending.

When I use my Sony players, I can see the video bitrate on a screen display. Most of my HD videos are in the area of 25-40 Mbps, with a couple of really high ones that will top 50 Mbps. I don't know what Samsung considers to be excessive, but since the HU8550 has a quad core processor I would expect it to be able to keep up.

The F Series profile didn't work well for me. In fact, until I used an H profile created by Kamath here, I just used the generic profile. I don't know what type of video files you have, but for me the TV plays everything except wtv (Windows Recorded TV) without transcoding. Using the F profile is going to likely transcode stuff that doesn't need it.

Since it says Windows Media Player on that line, I suspect that isn't your TV. Check the IP address of the TV (you can find it in the Setup menu) and make sure what it is, and that you are using the profile you think you are.

Thanks for the fast reply.

I was looking at the wrong IP address so it has been using generic the whole time. I have a few more questions.

I see about 10 IP addresses. Some yellow and some red. What do the colors mean? My Samsung IP address is the only green one.

How do I get the profile you are using and install it?

Were do I change the location of file swap? I turned off transcoding.

Thanks!

[atc98092]

Thanks for the fast reply.

I was looking at the wrong IP address so it has been using generic the whole time. I have a few more questions.

I see about 10 IP addresses. Some yellow and some red. What do the colors mean? My Samsung IP address is the only green one.

How do I get the profile you are using and install it?

Were do I change the location of file swap? I turned off transcoding.

Thanks!

The colored lights show what Serviio thinks is the status of each device. Green shows an active device (not necessarily streaming from Serviio, just connected). Red is when it believes the device is not connected (usually powered off) and yellow is when it just isn't sure. Right now, my wife is watching a movie using the Samsung BD player connected to our HU8550 TV. The TV shows green, but it's not the one streaming. The BD player shows yellow, because for some reason it doesn't advertise its status on the network. Some devices are that way.

If you need the test H profile, this is what I'm using on my main server. The one testing in beta is different, in that it transcodes even less:

  Code:

<Profile id="sam_h" name="Samsung TV / player (H-series)" extendsProfileId="1">
      <ContentDirectoryMessageBuilder>org.serviio.upnp.service.contentdirectory.SamsungDLNAMessageBuilder</ContentDirectoryMessageBuilder>
      <ResourceTransportProtocolHandler>org.serviio.upnp.protocol.http.transport.SamsungWiseLinkProtocolHandler</ResourceTransportProtocolHandler>
      <Detection>
         <UPnPSearch>
            <FriendlyName>(^\[TV\][A-Z]{2}\d{2}(E|F)[A-Z]?\d{3,4}.*)|^\[TV\] Samsung</FriendlyName>
            <ModelNumber>(1\.0)|(AllShare1\.0)</ModelNumber>
         </UPnPSearch>
         <HttpHeaders>
            <!-- for BD players -->
            <User-Agent>(.*SEC_HHP_BD-[EF].*)|(.*SEC_HHP_\[(HT|BD)\][EF].*)</User-Agent>
         </HttpHeaders>
      </Detection>
      <DeviceDescription>
         <ExtraElements>
              &lt;sec:ProductCap&gt;smi,DCM10,getMediaInfo.sec,getCaptionInfo.sec&lt;/sec:ProductCap&gt;
            &lt;sec:X_ProductCap&gt;smi,DCM10,getMediaInfo.sec,getCaptionInfo.sec&lt;/sec:X_ProductCap&gt;
         </ExtraElements>
      </DeviceDescription>
      <MediaFormatProfiles>
         <MediaFormatProfile mime-type="video/x-mkv">MATROSKA</MediaFormatProfile>
         <MediaFormatProfile mime-type="video/x-msvideo" name="">AVI</MediaFormatProfile>
         <MediaFormatProfile mime-type="audio/x-flac">FLAC</MediaFormatProfile>
      </MediaFormatProfiles>
      <ContentDirectoryDefinitionFilter>org.serviio.upnp.service.contentdirectory.definition.SamsungContentDirectoryDefinitionFilter</ContentDirectoryDefinitionFilter>
      <H264LevelCheck>FILE_ATTRIBUTES</H264LevelCheck>
      <Transcoding>
         <!-- Transcode all h264 video with HIGH/MAIN > Level 4.1 on MPEG-TS stream with MPEG2VIDEO and ac3 audio transcoding -->
         <Video targetContainer="mpegts" targetVCodec="mpeg2video" targetACodec="ac3" aBitrate="192" forceInheritance="true">
            <Matches container="*" vCodec="h264" profile="high_10"/>
            <Matches container="*" vCodec="h264" profile="high" levelGreaterThan="4.2"/>
            <Matches container="*" vCodec="h264" profile="main" levelGreaterThan="4.2"/>
            <Matches container="mp4" vCodec="mpeg4" aCodec="lpcm"/>
            <Matches container="mp4" vCodec="dvvideo"/>
            <Matches container="mp4" vCodec="mjpeg"/>
         </Video>
         <!-- transcode H264 MP4 files with LPCM audio -->
         <Video targetContainer="mpegts" targetACodec="ac3" forceInheritance="true">
            <!-- Matches container="mpegts" aCodec="mp2" /-->
            <Matches container="mp4" aCodec="lpcm"/>
            <!-- <Matches container="flv" vCodec="h264" /> -->
            <Matches container="matroska" vCodec="h264" aCodec="flac"/>
            <Matches container="matroska" vCodec="h264" aCodec="vorbis"/>
            <Matches container="matroska" vCodec="h264" aCodec="truehd"/>
            <Matches container="mpegts" vCodec="h264" aCodec="truehd"/>
            <Matches container="ogg" vCodec="mpeg4"/>
            <Matches container="3gp" vCodec="h264" aCodec="amrnb"/>
            <Matches container="wtv" vCodec="h264"/>
         </Video>
         <Video targetContainer="mpegts" targetACodec="ac3" targetVCodec="mpeg2video" forceInheritance="true">
            <Matches container="matroska" vCodec="mpeg2video"/>
            <Matches container="matroska" vCodec="vp8"/>
            <Matches container="matroska" vCodec="vc1" aCodec="truehd"/>
            <Matches container="avi" vCodec="h264"/>
            <Matches container="avi" vCodec="mjpeg"/>
            <Matches container="avi" vCodec="dvvideo"/>
            <Matches container="flv" vCodec="flv"/>
            <!-- some models support playing flv natively, in that case remove this line -->
            <Matches container="flv" vCodec="h263"/>
            <Matches container="flv" vCodec="vp6"/>
            <Matches container="3gp" vCodec="h263"/>
            <Matches container="3gp" vCodec="mpeg4"/>
            <!-- some cameras produce mp4 codec that won't play -->
            <Matches container="ogg"/>
            <Matches container="rm"/>
            <!-- some models might support RealVideo natively, in that case remove this line -->
         </Video>
         <!-- For dvr-ms files force mpeg2video transcoding to fix monotone timestamps problems-->
         <Video targetContainer="mpegts" targetACodec="ac3" forceVTranscoding="true" forceInheritance="true">
            <Matches container="asf" vCodec="mpeg2video"/>
            <Matches container="asf" vCodec="mpeg1video"/>
         </Video>
         <Video targetContainer="mpegts" forceInheritance="true">
            <Matches container="wtv"/>
         </Video>
         <!-- transcode wmv2-wmav2, not: wmv3-wmapro it works ok on E series-->
         <Video targetContainer="mpegts" targetVCodec="mpeg2video" targetACodec="ac3" forceInheritance="true">
            <Matches container="asf" vCodec="wmv2"/>
         </Video>
         <Audio targetContainer="lpcm" forceInheritance="true">
            <Matches container="mp4"/>
            <Matches container="ogg"/>
            <Matches container="adts"/>
            <Matches container="mp2"/>
            <Matches container="wavpack"/>
            <Matches container="mpc"/>
            <Matches container="ape"/>
            <Matches container="asf"/>
         </Audio>
      </Transcoding>
      <OnlineTranscoding>
         <Video targetContainer="mpegts" targetACodec="ac3" aBitrate="384">
            <Matches container="applehttp" vCodec="h264"/>
         </Video>
         <Video targetContainer="mpegts" targetVCodec="mpeg2video" targetACodec="ac3" aBitrate="384">
            <Matches container="asf"/>
            <!-- mms -->
            <Matches container="flv"/>
            <!-- transcoding all flv streams, even h264, to avoild premature disconnects, to avoid this, use Samsung C/D profile -->
         </Video>
      </OnlineTranscoding>
      <AutomaticImageRotation>true</AutomaticImageRotation>
      <LimitImageResolution>false</LimitImageResolution>
      <Subtitles>
         <SoftSubs mime-type="smi/caption"/>
      </Subtitles>
   </Profile>

Copy this into the profiles.xml file in the Serviio/config folder. Make sure it is after everything else, but before the </profiles> tag on the last line. You have to restart the Serviio service or reboot your computer for it to take effect. You also may need to manually select it for your set.

Do a web search for "Windows Swap File", and you should find some instructions on how to remove it from your SSD and put it in a different drive. Although with your amount of RAM, it probably doesn't get used much!