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Samsung H profile files become unavailable

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mmarauder

Streaming enthusiast

Posts: 40

Joined: Sat Jan 28, 2012 4:02 pm

Location: VA

Post Sat Apr 11, 2015 1:53 am

Samsung H profile files become unavailable

I recently upgraded to 1.5.1, now on 1.5.2. On either setup, when I set the dnla profile to Samsung H series I'm unable to view most of my files. When clicking on the folder, I get an error stating operation cannot be completed and it kicks me out to the network device list page. When I change it back to the Generic Profile I can view all the files and folders.
The way I have it setup is I browse my files by going through Video > Folders > then to the folders. Of the 5 I have listed only 2 are usable the rest give me an error when I click on them. This didn't used to happen, when I was on 1.5 and for the first few days I was on 1.5.1.
I've tried deleting the tv from device list and restarting serviio. Not sure what else to do.
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atc98092

User avatar

DLNA master

Posts: 5433

Joined: Fri Aug 17, 2012 10:22 pm

Location: Washington (the state)

Post Sun Apr 12, 2015 12:14 am

Re: Samsung H profile files become unavailable

I've had a couple of issues with the H Series profile for a bit, but I was thinking it was because I now had a JU series. However, I can still see everything. I just have an issue trying to play a particular file type.

Exactly which TV do you have?
Dan

LG NANO85 4K TV, Samsung JU7100 4K TV, Sony BDP-S3500, Sharp 4K Roku TV, Insignia Roku TV, Roku Ultra, Premiere and Stick, Nvidia Shield, Yamaha RX-V583 AVR.
Primary server: AMD Ryzen 5 5600GT, 32 gig ram, Windows 11 Pro, 22 TB hard drive space | Test server: Intel i5-6400, 16 gig ram, Windows 10 Pro

HOWTO: Enable debug logging HOWTO: Identify media file contents
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mmarauder

Streaming enthusiast

Posts: 40

Joined: Sat Jan 28, 2012 4:02 pm

Location: VA

Post Sun Apr 12, 2015 2:19 am

Re: Samsung H profile files become unavailable

I have the UN65HU7250. It isn't that I can't play certain file types, its that entire folders are unavailable. On the Generic profile, I can view all of my files, but some are unplayable.
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atc98092

User avatar

DLNA master

Posts: 5433

Joined: Fri Aug 17, 2012 10:22 pm

Location: Washington (the state)

Post Mon Apr 13, 2015 12:30 pm

Re: Samsung H profile files become unavailable

OK, that's strange. I never had that problem with the HU8550 I had or the JU7100 I have now. I'll try to remember to post the profile I'm using now when I get home tonight. That might help.
Dan

LG NANO85 4K TV, Samsung JU7100 4K TV, Sony BDP-S3500, Sharp 4K Roku TV, Insignia Roku TV, Roku Ultra, Premiere and Stick, Nvidia Shield, Yamaha RX-V583 AVR.
Primary server: AMD Ryzen 5 5600GT, 32 gig ram, Windows 11 Pro, 22 TB hard drive space | Test server: Intel i5-6400, 16 gig ram, Windows 10 Pro

HOWTO: Enable debug logging HOWTO: Identify media file contents
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mmarauder

Streaming enthusiast

Posts: 40

Joined: Sat Jan 28, 2012 4:02 pm

Location: VA

Post Mon Apr 13, 2015 2:03 pm

Re: Samsung H profile files become unavailable

I switched back to the profile that was posted in the forums back for H series tvs before Serviio had a H serires profile. This profile works and I can play my videos again. The only issue I have is sometimes the file skips forwards 3-5 seconds. Happens every once in a while, nothing major.
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zip

User avatar

Serviio developer / Site Admin

Posts: 17215

Joined: Sat Oct 24, 2009 12:24 pm

Location: London, UK

Post Mon Apr 13, 2015 9:18 pm

Re: Samsung H profile files become unavailable

Post the detailed log when this error happens

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