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Newbie problem

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Tesla

Serviio newbie

Posts: 3

Joined: Mon Oct 14, 2019 6:55 pm

Post Mon Oct 14, 2019 7:10 pm

Newbie problem

I have setup serviio 2 on my system, however on my Samsung tv, I get 2 serviio listings greyed out and get "cannot connect to server".

Any help please
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Tesla

Serviio newbie

Posts: 3

Joined: Mon Oct 14, 2019 6:55 pm

Post Mon Oct 14, 2019 7:29 pm

Re: Newbie problem

Sorry running Windows 10 as administrator
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atc98092

User avatar

DLNA master

Posts: 3423

Joined: Fri Aug 17, 2012 10:22 pm

Location: Washington (the state)

Post Tue Oct 15, 2019 3:09 am

Re: Newbie problem

First, I'll say that Samsung does a lousy job with their DLNA support. That said, I have a JU7100 and an NU7100, and both play from Serviio fine. Where are these grayed out listings you are referring to? In the Serviio console, or something on the TV? What model TV is it?
Dan

Panasonic ST30 Plasma, Samsung JU7100 4K TV, Sony BDP-S3500, Sharp 4K Roku TV, Insignia Roku TV, Roku 4, Ultra and Stick, Nvidia Shield, Yamaha RX-V583 AVR.
Primary server: Intel i5-6400, 8 gig ram, Windows 10 Pro, 18 TB hard drive space | Test server Windows 10 Pro, AMD Phenom II X4 965, 8 gig ram

HOWTO: Enable debug logging HOWTO: Identify media file contents
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Tesla

Serviio newbie

Posts: 3

Joined: Mon Oct 14, 2019 6:55 pm

Post Tue Oct 15, 2019 7:25 pm

Re: Newbie problem

Sony Bravia model KDL-40EX723. Software version PKG3.211EUA-0104

You go to home and Then media then videos. It used to work fine on serviio v1. Then I started to get a double listing
Seviio (Adminrg-7KHNBMF) computer name
Serviio (Adminrg-7KHNBMF) computer name

If I click on this normally it would go to serviio however now it says "connecting to server" after 5 min "cannot connect to server"

So as there was an upgrade I decided to remove V1 and install V2 however I still get the 2 listings that are greyed out and get the cannot connect to server.
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atc98092

User avatar

DLNA master

Posts: 3423

Joined: Fri Aug 17, 2012 10:22 pm

Location: Washington (the state)

Post Tue Oct 15, 2019 7:46 pm

Re: Newbie problem

Tesla wrote:Sony Bravia model KDL-40EX723. Software version PKG3.211EUA-0104

You go to home and Then media then videos. It used to work fine on serviio v1. Then I started to get a double listing
Seviio (Adminrg-7KHNBMF) computer name
Serviio (Adminrg-7KHNBMF) computer name

If I click on this normally it would go to serviio however now it says "connecting to server" after 5 min "cannot connect to server"

So as there was an upgrade I decided to remove V1 and install V2 however I still get the 2 listings that are greyed out and get the cannot connect to server.


OK, so it was happening before you updated to V2, and the problem is still happening. First, let's clean up your list in the TV. The grayed out listings is the way Sony handles DLNA sources. You have to manually remove them in the Network settings. On my Sony BD player, they are listed under Connection Server Settings if I remember correctly. You have to remove each item individually. Once you've done that, go back into your media and see if Serviio might now be visible. If not, is Serviio visible on anything else on your network? If you have a smart phone or tablet, you could install VLC player and see if Serviio appears in the uPnP listings. If it's missing there, then there's an issue with Serviio on your computer. Either a firewall issue, or something is causing Serviio to fail to start. We'd ned to see the Serviio log to see if it is attaching to your network card correctly.
Dan

Panasonic ST30 Plasma, Samsung JU7100 4K TV, Sony BDP-S3500, Sharp 4K Roku TV, Insignia Roku TV, Roku 4, Ultra and Stick, Nvidia Shield, Yamaha RX-V583 AVR.
Primary server: Intel i5-6400, 8 gig ram, Windows 10 Pro, 18 TB hard drive space | Test server Windows 10 Pro, AMD Phenom II X4 965, 8 gig ram

HOWTO: Enable debug logging HOWTO: Identify media file contents

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