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Categories not working

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Svejk6969

Serviio newbie

Posts: 4

Joined: Fri May 01, 2020 11:47 pm

Post Sat May 02, 2020 12:01 am

Categories not working

Video categories I have choose to be displayed on TV (last added and last viewed) do show on TV but TV stops working when trying to access them.
Serviio v 2.0 on Windows 10 x64 Home, last update installed, TV Samsung UE37D6500
I have attached a screenshot of the categories in use. Series and Folders open, last added and last viewed give an error.

Capture.PNG
Capture.PNG (15.7 KiB) Viewed 351 times
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atc98092

User avatar

DLNA master

Posts: 3959

Joined: Fri Aug 17, 2012 10:22 pm

Location: Washington (the state)

Post Sat May 02, 2020 1:16 am

Re: Categories not working

Which profile is assigned to your TV? Serviio attempts to assign the best profile for a device, but sometimes it doesn't use the best. In theory your TV should have the "Samsung TV / player (C/D-series)", but sometimes a different profile works better.

I don't have that old of a Samsung set, but the two I do have display fine. Can you be more specific about which category you are accessing that causes the TV to stop working? Is it the Last Added and Last Viewed, or is it any of them? And exactly what does the error say?

But I also have to add my usual rant about how poor the Samsung DLNA client works in their sets. It's a miserable user interface, and often won't play media that should play. I've had Samsung TVs for over 6 years, and I gave up on using the internal player long ago. A Blu Ray player that supports DLNA will do a better job, as will any Roku player, Fire TV Stick, or Nvidia Shield.
Dan

Samsung NU7100 4K TV, Samsung JU7100 4K TV, Sony BDP-S3500, Sharp 4K Roku TV, Insignia Roku TV, Roku Ultra, Premiere and Stick, Nvidia Shield, Yamaha RX-V583 AVR.
Primary server: Intel i5-6400, 8 gig ram, Windows 10 Pro, 22 TB hard drive space | Test server Windows 10 Pro, AMD Phenom II X4 965, 8 gig ram

HOWTO: Enable debug logging HOWTO: Identify media file contents
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Svejk6969

Serviio newbie

Posts: 4

Joined: Fri May 01, 2020 11:47 pm

Post Sat May 02, 2020 1:42 am

Re: Categories not working

Thank you for your answer. i attached a screenshot of how my TV is displayed.
The name stands correct.
I do not use many categories for video, mainly last viewed and last added.
Both were working fine before update to v 2.0. last added was working after that.
Now last added when accessing returns to the video root and doesn't display any content
Last viewed starts spinning the wheel and doesn't stop until I shut down the TV.
Attachments
Capture.PNG
Capture.PNG (3.08 KiB) Viewed 344 times
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atc98092

User avatar

DLNA master

Posts: 3959

Joined: Fri Aug 17, 2012 10:22 pm

Location: Washington (the state)

Post Sat May 02, 2020 1:47 am

Re: Categories not working

Thank you for the clarification. I'm not certain if the Serviio log will show anything in particular, but it might help if we could see it. You can attach the file here to a post.

It's also possible that when you upgraded to version 2.0, something might have messed up in the database. Unfortunately, the only solution for that would be to remove Serviio, reboot the computer, then install it again clean. Depending on the number of media files and locations you have media stored, it might take 15 minutes and it might take over an hour. Only you can decide if it's worth the time. I can do an install and setup in a matter of minutes, but then I've been playing with Serviio for 8 years now. :D

Unless you'd rather jump into the reinstall, let's look at the log first.
Dan

Samsung NU7100 4K TV, Samsung JU7100 4K TV, Sony BDP-S3500, Sharp 4K Roku TV, Insignia Roku TV, Roku Ultra, Premiere and Stick, Nvidia Shield, Yamaha RX-V583 AVR.
Primary server: Intel i5-6400, 8 gig ram, Windows 10 Pro, 22 TB hard drive space | Test server Windows 10 Pro, AMD Phenom II X4 965, 8 gig ram

HOWTO: Enable debug logging HOWTO: Identify media file contents
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Svejk6969

Serviio newbie

Posts: 4

Joined: Fri May 01, 2020 11:47 pm

Post Sat May 02, 2020 2:31 am

Re: Categories not working

serviio.log
(37.46 KiB) Downloaded 21 times

I attached the log file
I didn't Upgrade, it was a fresh install of Windows and Serviio
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atc98092

User avatar

DLNA master

Posts: 3959

Joined: Fri Aug 17, 2012 10:22 pm

Location: Washington (the state)

Post Sat May 02, 2020 3:27 am

Re: Categories not working

OK, for this kind of issue, we need the developer to look at the log. So hopefully Zip will see this thread and take a look.
Dan

Samsung NU7100 4K TV, Samsung JU7100 4K TV, Sony BDP-S3500, Sharp 4K Roku TV, Insignia Roku TV, Roku Ultra, Premiere and Stick, Nvidia Shield, Yamaha RX-V583 AVR.
Primary server: Intel i5-6400, 8 gig ram, Windows 10 Pro, 22 TB hard drive space | Test server Windows 10 Pro, AMD Phenom II X4 965, 8 gig ram

HOWTO: Enable debug logging HOWTO: Identify media file contents
<<

Svejk6969

Serviio newbie

Posts: 4

Joined: Fri May 01, 2020 11:47 pm

Post Sat May 02, 2020 1:49 pm

Re: Categories not working

That would be great. I'm using Serviio for many years, and being able to access last viewed and last added was very helpful.

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