Samsung Problems ASS Subtitle | F6500
Hello Serviio Community
I love the software and have been using it for years.
currently I can not find a solution to the problems that occur with my Samsung TV F6500, even though I have already massacred the board and Google with my searches.
Config:
Samsung BD-C6800 Discplayer
Samsung F6500 TV
File encoding:
Video
ID : 1
Format : AVC
Format/Info : Advanced Video Codec
Format Profile : Main@L3.1
Format Settings : CABAC / 4 Ref Frames
Audio
ID : 2
Format : AC-3
Format/Info : Audio Coding 3
Commercial name : Dolby Digital
Codec ID : A_AC3
Text #1
ID : 3
Format : ASS
Codec ID : S_TEXT/ASS
Codec ID/Info : Advanced Sub Station Alpha
if the mentioned file is played via Serviio, then the whole TV hangs. if I remove the subtitles from the file and re-encode then I can watch the movie. the subtitles are missing.
this is what currently happens with all movies with ASS content. of course also when they are accessed via USB.
About subtitles I have experimented with all settings. unfortunately nothing works. the BD-C6800 has strangely not this problem. also it is so that other streaming software have the same behavior and turn off the TV.
the question I ask myself here is how I can change the Profile.xml so that the subtitles ASS is recognized, but changed via Serviio in a format that the TV can process. It is a Problem from TV.
would be grateful for tips.
Greets Tim
I love the software and have been using it for years.
currently I can not find a solution to the problems that occur with my Samsung TV F6500, even though I have already massacred the board and Google with my searches.
Config:
Samsung BD-C6800 Discplayer
Samsung F6500 TV
File encoding:
Video
ID : 1
Format : AVC
Format/Info : Advanced Video Codec
Format Profile : Main@L3.1
Format Settings : CABAC / 4 Ref Frames
Audio
ID : 2
Format : AC-3
Format/Info : Audio Coding 3
Commercial name : Dolby Digital
Codec ID : A_AC3
Text #1
ID : 3
Format : ASS
Codec ID : S_TEXT/ASS
Codec ID/Info : Advanced Sub Station Alpha
if the mentioned file is played via Serviio, then the whole TV hangs. if I remove the subtitles from the file and re-encode then I can watch the movie. the subtitles are missing.
this is what currently happens with all movies with ASS content. of course also when they are accessed via USB.
About subtitles I have experimented with all settings. unfortunately nothing works. the BD-C6800 has strangely not this problem. also it is so that other streaming software have the same behavior and turn off the TV.
the question I ask myself here is how I can change the Profile.xml so that the subtitles ASS is recognized, but changed via Serviio in a format that the TV can process. It is a Problem from TV.
would be grateful for tips.
Greets Tim