Share file on serviio by NAS

Hello people,
this is my first post and I need your help to solve my problem.
I have a samsung tv UE32C6000, and I can´t share with serviio my file on NAS (conceptronic).
The Tv is connected on switch and the Nas too, I can share the folder on Nas but the videos inside not.
I have the same problem with the samsung pc share manager.
thanks for help,

toninho_77

[Cerberus]

My files (on remote drive) are not scanned

Make sure the user that runs Serviio server/service has got access to the shared folders. If you are on Windows, check that the user running the Windows service has got access. To run the service as a different user go to Services (from the Windows Control Panel → Administrative Tools or typing "Services.msc" in the Run command on Start menu), select Serviio, right-click -> Properties, Log On tab, enter user's details and restart the service.

To access a NAS device the exact same set of credentials must be created on the NAS device. The Windows credentials must be a local user and not a domain user. The user must have "Run As Service" rights. The remote path must be entered as a UNC path in the Serviio Console (e.g. \\server\folder)), mapped drive letters will not work since user running the Serviio service is not aware of your mapped drives.