Samsung B Series and "Not Supported Audio Data" AVI

Hi Zip and moderators,

Hello, Firstly and many many thanks for creating the best media server software in the world.

I have a video file that plays with no issues in windows media player or any player but does not have audio using Serviio and my Samsung TV. The movie starts to play but the TV reports "Not Supported Audio Data".

My TV is:

Samsung B Series: LA40B750U1F
Serviio version: 0.6.1 (the latest version) - problems still previous version as well
Profile Used: Samsung TV (B-series)
Metadata: Read from XBMC nfo files (no internet metadata)

Any help is appreciated


========================================
Below is the ffmpeg output file:
========================================

D:\Program Files\Serviio\lib>ffmpeg.exe -i "I:\Home Cinema\Movies\Shoot'Em Up\Sh
oot'Em Up.avi"
ffmpeg version 0.9, Copyright (c) 2000-2011 the FFmpeg developers
built on Dec 13 2011 20:46:11 with gcc 4.4.2
configuration: --enable-static --disable-shared --disable-ffplay --disable-ffs
erver --enable-memalign-hack --enable-libmp3lame --enable-librtmp --extra-libs='
-lrtmp -lpolarssl -lws2_32 -lwinmm' --arch=x86 --enable-runtime-cpudetect --enab
le-pthreads --target-os=mingw32 --cross-prefix=i686-mingw32- --pkg-config=pkg-co
nfig
libavutil 51. 32. 0 / 51. 32. 0
libavcodec 53. 42. 0 / 53. 42. 0
libavformat 53. 24. 0 / 53. 24. 0
libavdevice 53. 4. 0 / 53. 4. 0
libavfilter 2. 53. 0 / 2. 53. 0
libswscale 2. 1. 0 / 2. 1. 0

Seems stream 0 codec frame rate differs from container frame rate: 23.98 (65535/
2733) -> 23.98 (10000000/417083)
Input #0, avi, from 'I:\Home Cinema\Movies\Shoot'Em Up\Shoot'Em Up.avi':
Duration: 01:28:15.24, start: 0.000000, bitrate: 1112 kb/s
Stream #0:0: Video: mpeg4 (Advanced Simple Profile) (XVID / 0x44495658), yuv
420p, 592x256 [SAR 1:1 DAR 37:16], 23.98 tbr, 23.98 tbn, 23.98 tbc
Stream #0:1: Audio: ac3 ([0] [0][0] / 0x2000), 48000 Hz, 5.1(side), s16, 448
kb/s
At least one output file must be specified


========================================
Includes below is also Media Info file:
========================================
General
Complete name : I:\Home Cinema\Movies\Shoot'Em Up\Shoot'Em Up.avi
Format : AVI
Format/Info : Audio Video Interleave
File size : 702 MiB
Duration : 1h 28mn
Overall bit rate : 1 113 Kbps

Video
ID : 0
Format : MPEG-4 Visual
Format profile : Advanced Simple@L5
Format settings, BVOP : 1
Format settings, QPel : No
Format settings, GMC : No warppoints
Format settings, Matrix : Custom
Codec ID : XVID
Codec ID/Hint : XviD
Duration : 1h 28mn
Bit rate : 663 Kbps
Width : 592 pixels
Height : 256 pixels
Display aspect ratio : 2.35:1
Frame rate : 23.976 fps
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Progressive
Compression mode : Lossy
Bits/(Pixel*Frame) : 0.183
Stream size : 419 MiB (60%)
Writing library : XviD 1.2.0.dev47 (UTC 2006-11-01)

Audio
ID : 1
Format : AC-3
Format/Info : Audio Coding 3
Mode extension : CM (complete main)
Codec ID : 2000
Duration : 1h 26mn
Bit rate mode : Constant
Bit rate : 448 Kbps
Channel(s) : 6 channels
Channel positions : Front: L C R, Side: L R, LFE
Sampling rate : 48.0 KHz
Bit depth : 16 bits
Compression mode : Lossy
Delay relative to video : 10ms
Stream size : 277 MiB (39%)
Alignment : Aligned on interleaves
Interleave, duration : 65 ms (1.56 video frames)
Interleave, preload duration : 42 ms

[zip]

As it says, something in the audio encoding settings. Files with these codecs normaly play natively so the file is not transcoded. I'd recommend to remux it with reencoded audio.

Hi Zip,

Thanks for your reply on this. As i'm not a whiz in doing RE-MUX for files I found a very simple way that did the work and it worked!.

I found this article: HOW to get non working avi files playing
http://www.networkedmediatank.com/showt ... p?tid=9399

I followed it exactly (the 1st part) and it fixed my AVI file and it works.

I also found another AVI file that contained the so called 'warpoints' and I followed the last part of the document and it worked as well. However, since it is re-encoding the AVI file, the file grew from 700MB approx to 1.3GB. I dont see much difference in the quality of the AVI but at least it now works both in video and sound without a problem using Serviio.

I have found that the website link above requires membership (free to join) as you are limited in the number of times you can view the link above, once limit exceeded it requires for person to join. I have re-created the exact copy of the post in that website and placed it in a PDF document for offline reading, all credits go to the creator of the original post. I hope that it's ok & dont want to upset anyone.

I hope this helps other people in this forum

Morci

[Cerberus]

i will add this to our wiki for future reference.