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UE40C6800 won't play some MKV files

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MNM(tm)

Serviio newbie

Posts: 1

Joined: Sat Jul 14, 2012 3:27 pm

Post Sat Jul 14, 2012 4:24 pm

UE40C6800 won't play some MKV files

TV shows message: "Video codec not supported." for some .MKV files.
I found out that the problem lies in the encoding level and the numer of ReFrames.
For 1920x1080, the maximum number of ReFrames is 5, so any higher number of ReFrames causes the TV to prompt a "Video codec not supported." message. This could be worked around by using Serviio's transcoding feature, but the system I'm running Serviio on, a Via Epia 1GHz, transcoding is way too slow to keep up with the stream speed needed to play it without freezing about every two seconds.

To solve this problem, the .MKV file needs to be re-encoded with the correct ReFrame setting, appropriate for the frame resolution. An overview of these can be found on this Wiki page.

But there's another thing, which I think is an incorrect or incomplete profile setting in Serviio: I have an .MKV file, in which the video stream is encoded using AVC High@L5.0, CABAC / 9 ReFrames. When I use Samsung's AllShare software, the TV plays the movie without any problems. But when I try to stream the same movie with Serviio (transcoding turned OFF), I get the message "Filetype not supported.". Transcoding is not an option for me, as I mentioned the spec's of the system before.

Why is Serviio trying to transcode while the TV is capable of playing AVC High@L5.0 video streams?
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zip

User avatar

Serviio developer / Site Admin

Posts: 17215

Joined: Sat Oct 24, 2009 12:24 pm

Location: London, UK

Post Tue Jul 17, 2012 1:22 pm

Re: UE40C6800 won't play some MKV files

It tries to ork out the level based on refFrames and the header value (in your case 5.0) and takes the higher one. Than transcodes everything above 4.1. But with transcode off it shold not do that. Can you provide detailed log of playing this file?

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