Cannot "see" sub-folders store on a media server

OK, I'm new here and not IT / PC savvy, so please bear with me.

I've been looking for a Media program for a while. I've tried using the Allshare that came with the Samsung TV's, then I tried TVMobili, I've now installed Serviio.

I'm semi-retired living in Thailand. I have 3 Samsung Series 6 LED TV's in my condo conected to a LAN. Also on the LAN I have a PC which I use for a variety of purposes, predominantly work related. Additionally there is an HP Proliant Micro-Server on the LAN, which is fitted with an O/S drive and 4 H-Drives ( 2 TB each ) for media storage. I access the Sever from the PC to instigate Torrent downloads etc, which the Server then manages. The server is running Windows Server 2008R2. All good so far. Serviio is installed on the server; I still have Allshare on the PC ( & the Laptop ).

My issue is that I don't seem to be able to find a Media program that can effectively access all the stored films / TV pepisodes etc. stored on my Server drives. Serviio can "see" all the drives ( c, w, x, y & z ). Serviio can see, for instance, the folder "NCIS", which contains sub-folders "Season 1", Season 2" etc. these in turn contain sub-sub-folders each containing an individual episode. Serviio cannot see the sub-folders or sub-sub-folders.

I've spent the last couple of hours browsing this forum, but can't find anything that relates to my specific problem, though I have seen posts that relate to the difficulty of accessing sub-folders stored on different hardware.

I have had similar issues with Allshare and TVMobilli, so I am starting to wonder if the problem is related to the way I have arranged the folders.

Any / All help would be greatly appreciated, please. When replying, please assume you are talking to a simpleton !

Thanks in anticipation, Proffesor

[zip]

It is most likely related to the access rights. Basically the user that runs the Serviio service must have read access to your remote drives and folders/files.