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Crash during playing movie mkv.

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fefeser

Serviio newbie

Posts: 3

Joined: Sat Nov 24, 2012 1:30 pm

Post Sat Nov 24, 2012 2:26 pm

Crash during playing movie mkv.

Hello all!

My serviio is installed on Openmediavault system and I'm having constant crash after playing this movie for some time on a samsung UN60ES6500 tv. Here is the info for the file:

----------------------------------------------------------------------------------------------------------
File
Unique ID : 179768348204640824758517698019202175877 (0x873E1FDE5118C53187BECBAB9C901385)
Complete name : Z:\mkv\The.Grey.2012.720p.BluRay.mkv
Format : Matroska
Format version : Version 2
File size : 4.37 GiB
Duration : 1h 57mn
Overall bit rate : 5 342 Kbps
Encoded date : UTC 2012-03-10 16:54:23
Writing application : mkvmerge v3.2.0 ('Beginnings') built on Feb 12 2010 16:46:17
Writing library : libebml v0.7.9 + libmatroska v0.8.1

Video
ID : 1
Format : AVC
Format/Info : Advanced Video Codec
Format profile : High@L3.1
Format settings, CABAC : Yes
Format settings, ReFrames : 4 frames
Codec ID : V_MPEG4/ISO/AVC
Duration : 1h 57mn
Bit rate : 4 892 Kbps
Width : 1 280 pixels
Height : 544 pixels
Display aspect ratio : 2.35:1
Frame rate mode : Constant
Frame rate : 23.976 fps
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Progressive
Bits/(Pixel*Frame) : 0.293
Stream size : 3.92 GiB (90%)
Writing library : x264 core 119 r2106 07efeb4
Encoding settings : cabac=1 / ref=2 / deblock=1:-1:-1 / analyse=0x3:0x113 / me=hex / subme=6 / psy=1 / psy_rd=1.00:0.15 / mixed_ref=1 / me_range=16 / chroma_me=1 / trellis=1 / 8x8dct=1 / cqm=0 / deadzone=21,11 / fast_pskip=1 / chroma_qp_offset=-3 / threads=6 / sliced_threads=0 / nr=0 / decimate=1 / interlaced=0 / bluray_compat=0 / constrained_intra=0 / bframes=3 / b_pyramid=2 / b_adapt=1 / b_bias=0 / direct=1 / weightb=1 / open_gop=0 / weightp=1 / keyint=250 / keyint_min=23 / scenecut=40 / intra_refresh=0 / rc_lookahead=30 / rc=2pass / mbtree=1 / bitrate=4892 / ratetol=1.0 / qcomp=0.60 / qpmin=0 / qpmax=69 / qpstep=4 / cplxblur=20.0 / qblur=0.5 / ip_ratio=1.40 / aq=1:1.00
Default : No
Forced : No

Audio
ID : 2
Format : AC-3
Format/Info : Audio Coding 3
Mode extension : CM (complete main)
Format settings, Endianness : Big
Codec ID : A_AC3
Duration : 1h 57mn
Bit rate mode : Constant
Bit rate : 448 Kbps
Channel(s) : 6 channels
Channel positions : Front: L C R, Side: L R, LFE
Sampling rate : 48.0 KHz
Bit depth : 16 bits
Compression mode : Lossy
Stream size : 375 MiB (8%)
Language : English
Default : No
Forced : No
----------------------------------------------------------------------------------------------------------

Here is the log:

Error while processing resource, sending back 500 error. Message: FFmpeg execution failed
java.io.IOException: FFmpeg execution failed
at org.serviio.delivery.resource.transcode.FileBasedTranscodingDeliveryStrategy.createInputStream(FileBasedTranscodingDeliveryStrategy.java:47)
at org.serviio.delivery.resource.transcode.AbstractTranscodingDeliveryEngine.retrieveTranscodedResource(AbstractTranscodingDeliveryEngine.java:125)
at org.serviio.delivery.resource.AbstractDeliveryEngine.deliver(AbstractDeliveryEngine.java:95)
at org.serviio.delivery.MediaResourceRetrievalStrategy.retrieveResource(MediaResourceRetrievalStrategy.java:120)
at org.serviio.delivery.ResourceDeliveryProcessor.deliverContent(ResourceDeliveryProcessor.java:84)
at org.serviio.upnp.webserver.ResourceTransportRequestHandler.handleRequest(ResourceTransportRequestHandler.java:79)
at org.serviio.upnp.webserver.AbstractRequestHandler.handle(AbstractRequestHandler.java:61)
at org.apache.http.protocol.HttpService.doService(HttpService.java:293)
at org.serviio.upnp.webserver.ServiioHttpService.doService(ServiioHttpService.java:58)
at org.apache.http.protocol.HttpService.handleRequest(HttpService.java:212)
at org.serviio.upnp.webserver.WebServer$WorkerThread.run(WebServer.java:191)
2012-11-20 20:37:14,855 WARN [ProcessExecutor] Process ffmpeg has a return code of 1! This is a possible error.


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Anyone is facing the same problems?

Best Regards
Fernando
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jt323bd

Streaming enthusiast

Posts: 22

Joined: Tue Dec 06, 2011 10:17 pm

Post Sun Nov 25, 2012 5:18 pm

Re: Crash during playing movie mkv.

My PC has also been crashing when I attempt to watch HD movies. (.mp4 also)

when I say crash, I mean it dies spontaneously, no BSOD or shutdown, just failure, like it's been unplugged.

The PC I built should be quality enough to handle this, and till very recently has not had any problems even with very high-def video.

Corsair 650w PSU
Intel Core 2 Duo E6850 3GHz
Windows 7 64bit
4GB Ram
ATI Radeon HD 4600
Nvidia NForce MBoard (cannot remember model number) w Gigabit Ethernet

Is there anyone who has experience fixing this sort of issue or do I need to start over. (I do not have trouble with standard quality xvid's)
<<

zip

User avatar

Serviio developer / Site Admin

Posts: 17216

Joined: Sat Oct 24, 2009 12:24 pm

Location: London, UK

Post Mon Nov 26, 2012 4:56 pm

Re: Crash during playing movie mkv.

FFmpeg failed, do you have the latest version of FFmpeg?
<<

fefeser

Serviio newbie

Posts: 3

Joined: Sat Nov 24, 2012 1:30 pm

Post Wed Nov 28, 2012 12:25 pm

Re: Crash during playing movie mkv.

zip wrote:FFmpeg failed, do you have the latest version of FFmpeg?

I have installed version: ffmpeg version 0.8.3-6:0.8.3-1~bpo60+1
but I will try to update to 1.0 version and see in what will result.

Tks
<<

zip

User avatar

Serviio developer / Site Admin

Posts: 17216

Joined: Sat Oct 24, 2009 12:24 pm

Location: London, UK

Post Wed Nov 28, 2012 1:35 pm

Re: Crash during playing movie mkv.

that is old. You'll have to build it from the sources on Serviio Download page or get a new one from your distro repository
<<

fefeser

Serviio newbie

Posts: 3

Joined: Sat Nov 24, 2012 1:30 pm

Post Thu Nov 29, 2012 11:17 am

Re: Crash during playing movie mkv.

zip wrote:that is old. You'll have to build it from the sources on Serviio Download page or get a new one from your distro repository

I will try and see how I will go with that.

Tks

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