Samsung C-Series, Issue playing some .mkv

Sun Dec 23, 2012 7:48 am by OuterShell

Most all .mkv files work to my Samsung TV. These files however do not. The were muxed with "header stripping", I remuxed using mkvmerge with compression set to "none" for all tracks - no change. Serviio 1.1. Device is set to appropriate profile in console. Samsung TV will try to load for a few minutes before saying "file type not supported". I've copied below the log (relevant section), media info, and ffmpeg -i output for one of the files in question. Any help would be greatly appreciated.

Log (snipped):

Code:: 2012-12-23 00:16:37,750 DEBUG [VideoDeliveryEngine] Delivering file 'file.mkv' in native format 2012-12-23 00:16:37,750 DEBUG [MediaItemDAOImpl] Getting file of media item 12027 2012-12-23 00:16:37,751 DEBUG [MediaItemDAOImpl] Marking MediaItem (id = 12027) as read 2012-12-23 00:16:37,797 DEBUG [LocalContentCacheDecorator] Cleared cache (local_resetafterplay) 2012-12-23 00:16:37,798 DEBUG [ResourceDeliveryProcessor] Stream entity has length: 4579662732 2012-12-23 00:16:37,798 DEBUG [ResourceDeliveryProcessor] Sending file back 2012-12-23 00:16:37,798 DEBUG [ResourceTransportRequestHandler] HTTP/1.1 206 Partial Content, headers = [[Content-Type: video/x-mkv,Content-Length: 4579662732,Date: Sun, 23 Dec 2012 07:16:37 GMT,Server: Windows 7, UPnP/1.0 DLNADOC/1.50, Serviio/1.1,Cache-control: no-cache,Content-Range: bytes 0-4579662731/4579662732,contentFeatures.dlna.org: DLNA.ORG_PN=MATROSKA;DLNA.ORG_OP=01;DLNA.ORG_CI=0;DLNA.ORG_FLAGS=01500000000000000000000000000000,transferMode.dlna.org: Streaming,realTimeInfo.dlna.org: DLNA.ORG_TLAG=*,MediaInfo.sec: SEC_Duration=6343000;]] 2012-12-23 00:16:37,809 DEBUG [WebServer] I/O error: Connection reset by peer: socket write error 2012-12-23 00:16:37,821 DEBUG [WebServer] Incoming connection from /192.168.1.66:54187 2012-12-23 00:16:37,821 DEBUG [RendererDAOImpl] Reading a Renderer with ip address 192.168.1.66 2012-12-23 00:16:37,822 DEBUG [ResourceTransportRequestHandler] HEAD /resource/12027/MEDIA_ITEM/MATROSKA-0/ORIGINAL HTTP/1.0, headers = [getcontentFeatures.dlna.org: 1,Host: 192.168.1.251:8895]] 2012-12-23 00:16:37,822 DEBUG [RendererDAOImpl] Reading a Renderer with ip address 192.168.1.66 2012-12-23 00:16:37,822 DEBUG [ResourceDeliveryProcessor] Resource request accepted. Using client 'IPAddress=/192.168.1.66, Profile=Samsung TV / player (C/D/E-series)' 2012-12-23 00:16:37,823 DEBUG [ResourceDeliveryProcessor] Request for resource 12027 and type 'MEDIA_ITEM' received 2012-12-23 00:16:37,823 DEBUG [MediaResourceRetrievalStrategy] Getting information about media item 12027 (local) 2012-12-23 00:16:37,823 DEBUG [MediaItemDAOImpl] Reading a MediaItem (id = 12027) 2012-12-23 00:16:37,823 DEBUG [VideoDAOImpl] Reading a Video (id = 12027) 2012-12-23 00:16:37,824 DEBUG [VideoDeliveryEngine] Retrieving resource information for item 12027, format MATROSKA and profile Samsung TV / player (C/D/E-series) 2012-12-23 00:16:37,824 DEBUG [ResourceDeliveryProcessor] Sending HEAD response back 2012-12-23 00:16:37,824 DEBUG [ResourceTransportRequestHandler] HTTP/1.1 200 OK, headers = [[Content-Type: video/x-mkv,Content-Length: 4579662732,Date: Sun, 23 Dec 2012 07:16:37 GMT,Server: Windows 7, UPnP/1.0 DLNADOC/1.50, Serviio/1.1,Cache-control: no-cache,contentFeatures.dlna.org: DLNA.ORG_PN=MATROSKA;DLNA.ORG_OP=01;DLNA.ORG_CI=0;DLNA.ORG_FLAGS=01500000000000000000000000000000,transferMode.dlna.org: Streaming,realTimeInfo.dlna.org: DLNA.ORG_TLAG=*]] 2012-12-23 00:16:37,837 DEBUG [WebServer] Incoming connection from /192.168.1.66:38582 2012-12-23 00:16:37,837 DEBUG [RendererDAOImpl] Reading a Renderer with ip address 192.168.1.66 2012-12-23 00:16:37,837 DEBUG [ResourceTransportRequestHandler] GET /resource/12027/MEDIA_ITEM/MATROSKA-0/ORIGINAL HTTP/1.0, headers = [Range: bytes=0-,getcontentFeatures.dlna.org: 1,transferMode.dlna.org: Streaming,getMediaInfo.sec: 1,Host: 192.168.1.251:8895]] 2012-12-23 00:16:37,837 DEBUG [RendererDAOImpl] Reading a Renderer with ip address 192.168.1.66 2012-12-23 00:16:37,838 DEBUG [ResourceDeliveryProcessor] Resource request accepted. Using client 'IPAddress=/192.168.1.66, Profile=Samsung TV / player (C/D/E-series)' 2012-12-23 00:16:37,838 DEBUG [ResourceDeliveryProcessor] Request for resource 12027 and type 'MEDIA_ITEM' received 2012-12-23 00:16:37,838 DEBUG [MediaResourceRetrievalStrategy] Getting information about media item 12027 (local) 2012-12-23 00:16:37,838 DEBUG [MediaItemDAOImpl] Reading a MediaItem (id = 12027) 2012-12-23 00:16:37,838 DEBUG [VideoDAOImpl] Reading a Video (id = 12027) 2012-12-23 00:16:37,839 DEBUG [VideoDeliveryEngine] Retrieving resource information for item 12027, format MATROSKA and profile Samsung TV / player (C/D/E-series) 2012-12-23 00:16:37,839 DEBUG [MediaResourceRetrievalStrategy] Getting information about media item 12027 (local) 2012-12-23 00:16:37,840 DEBUG [MediaItemDAOImpl] Reading a MediaItem (id = 12027) 2012-12-23 00:16:37,840 DEBUG [VideoDAOImpl] Reading a Video (id = 12027) 2012-12-23 00:16:37,840 DEBUG [VideoDeliveryEngine] Delivering item '12027' for client 'IPAddress=/192.168.1.66, Profile=Samsung TV / player (C/D/E-series)' 2012-12-23 00:16:37,841 DEBUG [VideoDeliveryEngine] Delivering file 'File.mkv' in native format 2012-12-23 00:16:37,841 DEBUG [MediaItemDAOImpl] Getting file of media item 12027 2012-12-23 00:16:37,841 DEBUG [MediaItemDAOImpl] Marking MediaItem (id = 12027) as read 2012-12-23 00:16:37,842 DEBUG [LocalContentCacheDecorator] Cleared cache (local_resetafterplay) 2012-12-23 00:16:37,842 DEBUG [ResourceDeliveryProcessor] Stream entity has length: 4579662732 2012-12-23 00:16:37,843 DEBUG [ResourceDeliveryProcessor] Sending file back 2012-12-23 00:16:37,843 DEBUG [ResourceTransportRequestHandler] HTTP/1.1 206 Partial Content, headers = [[Content-Type: video/x-mkv,Content-Length: 4579662732,Date: Sun, 23 Dec 2012 07:16:37 GMT,Server: Windows 7, UPnP/1.0 DLNADOC/1.50, Serviio/1.1,Cache-control: no-cache,Content-Range: bytes 0-4579662731/4579662732,contentFeatures.dlna.org: DLNA.ORG_PN=MATROSKA;DLNA.ORG_OP=01;DLNA.ORG_CI=0;DLNA.ORG_FLAGS=01500000000000000000000000000000,transferMode.dlna.org: Streaming,realTimeInfo.dlna.org: DLNA.ORG_TLAG=*,MediaInfo.sec: SEC_Duration=6343000;]] 2012-12-23 00:16:37,856 DEBUG [WebServer] I/O error: Connection reset by peer: socket write error 2012-12-23 00:16:37,861 DEBUG [WebServer] Incoming connection from /192.168.1.66:42710 2012-12-23 00:16:37,862 DEBUG [RendererDAOImpl] Reading a Renderer with ip address 192.168.1.66 2012-12-23 00:16:37,862 DEBUG [ResourceTransportRequestHandler] GET /resource/12027/MEDIA_ITEM/MATROSKA-0/ORIGINAL HTTP/1.0, headers = [Range: bytes=0-,getcontentFeatures.dlna.org: 1,transferMode.dlna.org: Streaming,Host: 192.168.1.251:8895]] 2012-12-23 00:16:37,862 DEBUG [RendererDAOImpl] Reading a Renderer with ip address 192.168.1.66 2012-12-23 00:16:37,862 DEBUG [ResourceDeliveryProcessor] Resource request accepted. Using client 'IPAddress=/192.168.1.66, Profile=Samsung TV / player (C/D/E-series)' 2012-12-23 00:16:37,862 DEBUG [ResourceDeliveryProcessor] Request for resource 12027 and type 'MEDIA_ITEM' received 2012-12-23 00:16:37,863 DEBUG [MediaResourceRetrievalStrategy] Getting information about media item 12027 (local) 2012-12-23 00:16:37,863 DEBUG [MediaItemDAOImpl] Reading a MediaItem (id = 12027) 2012-12-23 00:16:37,863 DEBUG [VideoDAOImpl] Reading a Video (id = 12027) 2012-12-23 00:16:37,864 DEBUG [VideoDeliveryEngine] Retrieving resource information for item 12027, format MATROSKA and profile Samsung TV / player (C/D/E-series) 2012-12-23 00:16:37,864 DEBUG [MediaResourceRetrievalStrategy] Getting information about media item 12027 (local) 2012-12-23 00:16:37,864 DEBUG [MediaItemDAOImpl] Reading a MediaItem (id = 12027) 2012-12-23 00:16:37,864 DEBUG [VideoDAOImpl] Reading a Video (id = 12027) 2012-12-23 00:16:37,865 DEBUG [VideoDeliveryEngine] Delivering item '12027' for client 'IPAddress=/192.168.1.66, Profile=Samsung TV / player (C/D/E-series)' 2012-12-23 00:16:37,865 DEBUG [VideoDeliveryEngine] Delivering file 'File.mkv' in native format 2012-12-23 00:16:37,865 DEBUG [MediaItemDAOImpl] Getting file of media item 12027 2012-12-23 00:16:37,866 DEBUG [MediaItemDAOImpl] Marking MediaItem (id = 12027) as read 2012-12-23 00:16:37,867 DEBUG [LocalContentCacheDecorator] Cleared cache (local_resetafterplay) 2012-12-23 00:16:37,867 DEBUG [ResourceDeliveryProcessor] Stream entity has length: 4579662732 2012-12-23 00:16:37,867 DEBUG [ResourceDeliveryProcessor] Sending file back 2012-12-23 00:16:37,867 DEBUG [ResourceTransportRequestHandler] HTTP/1.1 206 Partial Content, headers = [[Content-Type: video/x-mkv,Content-Length: 4579662732,Date: Sun, 23 Dec 2012 07:16:37 GMT,Server: Windows 7, UPnP/1.0 DLNADOC/1.50, Serviio/1.1,Cache-control: no-cache,Content-Range: bytes 0-4579662731/4579662732,contentFeatures.dlna.org: DLNA.ORG_PN=MATROSKA;DLNA.ORG_OP=01;DLNA.ORG_CI=0;DLNA.ORG_FLAGS=01500000000000000000000000000000,transferMode.dlna.org: Streaming,realTimeInfo.dlna.org: DLNA.ORG_TLAG=*]] 2012-12-23 00:16:38,022 DEBUG [WebServer] I/O error: Software caused connection abort: socket write error 2012-12-23 00:16:38,027 DEBUG [WebServer] Incoming connection from /192.168.1.66:57685 2012-12-23 00:16:38,028 DEBUG [RendererDAOImpl] Reading a Renderer with ip address 192.168.1.66 2012-12-23 00:16:38,029 DEBUG [ResourceTransportRequestHandler] GET /resource/12027/MEDIA_ITEM/MATROSKA-0/ORIGINAL HTTP/1.0, headers = [Range: bytes=4579168256-,getcontentFeatures.dlna.org: 1,transferMode.dlna.org: Streaming,Host: 192.168.1.251:8895]] 2012-12-23 00:16:38,029 DEBUG [RendererDAOImpl] Reading a Renderer with ip address 192.168.1.66 2012-12-23 00:16:38,030 DEBUG [ResourceDeliveryProcessor] Resource request accepted. Using client 'IPAddress=/192.168.1.66, Profile=Samsung TV / player (C/D/E-series)' 2012-12-23 00:16:38,030 DEBUG [ResourceDeliveryProcessor] Request for resource 12027 and type 'MEDIA_ITEM' received 2012-12-23 00:16:38,030 DEBUG [MediaResourceRetrievalStrategy] Getting information about media item 12027 (local) 2012-12-23 00:16:38,030 DEBUG [MediaItemDAOImpl] Reading a MediaItem (id = 12027) 2012-12-23 00:16:38,031 DEBUG [VideoDAOImpl] Reading a Video (id = 12027) 2012-12-23 00:16:38,032 DEBUG [VideoDeliveryEngine] Retrieving resource information for item 12027, format MATROSKA and profile Samsung TV / player (C/D/E-series) 2012-12-23 00:16:38,033 DEBUG [MediaResourceRetrievalStrategy] Getting information about media item 12027 (local) 2012-12-23 00:16:38,033 DEBUG [MediaItemDAOImpl] Reading a MediaItem (id = 12027) 2012-12-23 00:16:38,034 DEBUG [VideoDAOImpl] Reading a Video (id = 12027) 2012-12-23 00:16:38,035 DEBUG [VideoDeliveryEngine] Delivering item '12027' for client 'IPAddress=/192.168.1.66, Profile=Samsung TV / player (C/D/E-series)'

MediaInfo:

Code:: General Unique ID : 208691166436745313537586332694854126232 (0x9D0074E77880D6999330CE6A385E4A98) Complete name : E:\File.mkv Format : Matroska Format version : Version 4 / Version 2 File size : 4.27 GiB Duration : 1h 45mn Overall bit rate : 5 776 Kbps Encoded date : UTC 2010-02-22 21:41:31 Writing application : mkvmerge v5.9.0 ('On The Loose') built on Dec 9 2012 15:37:01 Writing library : libebml v1.3.0 + libmatroska v1.4.0 Video ID : 1 Format : AVC Format/Info : Advanced Video Codec Format profile : High@L4.0 Format settings, CABAC : Yes Format settings, ReFrames : 5 frames Codec ID : V_MPEG4/ISO/AVC Duration : 1h 45mn Bit rate : 5 000 Kbps Width : 1 920 pixels Height : 800 pixels Display aspect ratio : 2.40:1 Frame rate mode : Constant Frame rate : 23.976 fps Color space : YUV Chroma subsampling : 4:2:0 Bit depth : 8 bits Scan type : Progressive Bits/(Pixel*Frame) : 0.136 Stream size : 3.62 GiB (85%) Title : Movie Writing library : x264 core 88 Encoding settings : cabac=1 / ref=5 / deblock=1:0:0 / analyse=0x3:0x133 / me=tesa / subme=9 / psy=1 / psy_rd=1.00:0.00 / mixed_ref=1 / me_range=64 / chroma_me=1 / trellis=2 / 8x8dct=1 / cqm=0 / deadzone=21,11 / fast_pskip=0 / chroma_qp_offset=-2 / threads=12 / sliced_threads=0 / nr=0 / decimate=1 / mbaff=0 / constrained_intra=0 / bframes=6 / b_pyramid=2 / b_adapt=2 / b_bias=0 / direct=3 / wpredb=1 / wpredp=2 / keyint=240 / keyint_min=24 / scenecut=40 / intra_refresh=0 / rc_lookahead=50 / rc=2pass / mbtree=1 / bitrate=5000 / ratetol=1.0 / qcomp=0.60 / qpmin=10 / qpmax=51 / qpstep=4 / cplxblur=20.0 / qblur=0.5 / ip_ratio=1.40 / aq=1:1.00 Language : English Default : Yes Forced : No Color primaries : BT.709 Transfer characteristics : BT.709 Matrix coefficients : BT.709 Audio ID : 2 Format : DTS Format/Info : Digital Theater Systems Mode : 16 Format settings, Endianness : Big Codec ID : A_DTS Duration : 1h 45mn Bit rate mode : Constant Bit rate : 755 Kbps Channel(s) : 6 channels Channel positions : Front: L C R, Side: L R, LFE Sampling rate : 48.0 KHz Bit depth : 24 bits Compression mode : Lossy Delay relative to video : 22ms Stream size : 571 MiB (13%) Language : English Default : Yes Forced : No Text #1 ID : 3 Format : UTF-8 Codec ID : S_TEXT/UTF8 Codec ID/Info : UTF-8 Plain Text Title : Subs Language : English Default : Yes Forced : No Text #2 ID : 4 Format : UTF-8 Codec ID : S_TEXT/UTF8 Codec ID/Info : UTF-8 Plain Text Language : English Default : No Forced : No Text #3 ID : 5 Format : VobSub Codec ID : S_VOBSUB Codec ID/Info : The same subtitle format used on DVDs Language : Chinese Default : No Forced : No Text #4 ID : 6 Format : UTF-8 Codec ID : S_TEXT/UTF8 Codec ID/Info : UTF-8 Plain Text Language : Czech Default : No Forced : No Text #5 ID : 7 Format : UTF-8 Codec ID : S_TEXT/UTF8 Codec ID/Info : UTF-8 Plain Text Language : Danish Default : No Forced : No Text #6 ID : 8 Format : UTF-8 Codec ID : S_TEXT/UTF8 Codec ID/Info : UTF-8 Plain Text Language : Dutch Default : No Forced : No Text #7 ID : 9 Format : UTF-8 Codec ID : S_TEXT/UTF8 Codec ID/Info : UTF-8 Plain Text Language : Finnish Default : No Forced : No Text #8 ID : 10 Format : UTF-8 Codec ID : S_TEXT/UTF8 Codec ID/Info : UTF-8 Plain Text Language : French Default : No Forced : No Text #9 ID : 11 Format : VobSub Codec ID : S_VOBSUB Codec ID/Info : The same subtitle format used on DVDs Language : Hebrew Default : No Forced : No Text #10 ID : 12 Format : UTF-8 Codec ID : S_TEXT/UTF8 Codec ID/Info : UTF-8 Plain Text Language : Hungarian Default : No Forced : No Text #11 ID : 13 Format : VobSub Codec ID : S_VOBSUB Codec ID/Info : The same subtitle format used on DVDs Language : Korean Default : No Forced : No Text #12 ID : 14 Format : UTF-8 Codec ID : S_TEXT/UTF8 Codec ID/Info : UTF-8 Plain Text Language : Norwegian Default : No Forced : No Text #13 ID : 15 Format : UTF-8 Codec ID : S_TEXT/UTF8 Codec ID/Info : UTF-8 Plain Text Language : Polish Default : No Forced : No Text #14 ID : 16 Format : UTF-8 Codec ID : S_TEXT/UTF8 Codec ID/Info : UTF-8 Plain Text Title : Br Language : Portuguese Default : No Forced : No Text #15 ID : 17 Format : UTF-8 Codec ID : S_TEXT/UTF8 Codec ID/Info : UTF-8 Plain Text Language : Romanian Default : No Forced : No Text #16 ID : 18 Format : UTF-8 Codec ID : S_TEXT/UTF8 Codec ID/Info : UTF-8 Plain Text Language : Serbian Default : No Forced : No Text #17 ID : 19 Format : UTF-8 Codec ID : S_TEXT/UTF8 Codec ID/Info : UTF-8 Plain Text Language : Spanish Default : No Forced : No Text #18 ID : 20 Format : UTF-8 Codec ID : S_TEXT/UTF8 Codec ID/Info : UTF-8 Plain Text Language : Swedish Default : No Forced : No

ffmpeg -i output:

Code:: ffmpeg version N-42368-gbf53863 Copyright (c) 2000-2012 the FFmpeg developers built on Jul 10 2012 03:40:45 with gcc 4.6.3 configuration: --enable-static --disable-shared --disable-ffplay --disable-ffs erver --enable-memalign-hack --enable-libmp3lame --enable-librtmp --extra-libs=' -lrtmp -lpolarssl -lws2_32 -lwinmm' --arch=x86 --enable-runtime-cpudetect --enab le-pthreads --target-os=mingw32 --cross-prefix=i686-w64-mingw32- --pkg-config=pk g-config libavutil 51. 64.100 / 51. 64.100 libavcodec 54. 33.100 / 54. 33.100 libavformat 54. 15.102 / 54. 15.102 libavdevice 54. 1.100 / 54. 1.100 libavfilter 3. 1.100 / 3. 1.100 libswscale 2. 1.100 / 2. 1.100 libswresample 0. 15.100 / 0. 15.100 Input #0, matroska,webm, from 'E:\File.mkv': Metadata: creation_time : 1970-01-01 00:00:02 Duration: 01:45:43.37, start: 0.000000, bitrate: 5775 kb/s Stream #0:0(eng): Video: h264 (High), yuv420p, 1920x800, SAR 1:1 DAR 12:5, 2 3.98 fps, 23.98 tbr, 1k tbn, 180k tbc (default) Metadata: title : Movie Stream #0:1(eng): Audio: dts (DTS), 48000 Hz, 5.1(side), s16, 768 kb/s (defa ult) Stream #0:2(eng): Subtitle: text (default) Metadata: title : Subs Stream #0:3(eng): Subtitle: text Stream #0:4(chi): Subtitle: dvd_subtitle Stream #0:5(cze): Subtitle: text Stream #0:6(dan): Subtitle: text Stream #0:7(dut): Subtitle: text Stream #0:8(fin): Subtitle: text Stream #0:9(fre): Subtitle: text Stream #0:10(heb): Subtitle: dvd_subtitle Stream #0:11(hun): Subtitle: text Stream #0:12(kor): Subtitle: dvd_subtitle Stream #0:13(nor): Subtitle: text Stream #0:14(pol): Subtitle: text Stream #0:15(por): Subtitle: text Metadata: title : Br Stream #0:16(rum): Subtitle: text Stream #0:17(srp): Subtitle: text Stream #0:18(spa): Subtitle: text Stream #0:19(swe): Subtitle: text At least one output file must be specified

Wed Dec 26, 2012 8:25 pm by OuterShell

Boxing day bump.

If this has been looked at before, can someone please post a link? I was unable to find anything.

Fri Dec 28, 2012 12:47 am by zip

Might be anything, probably something in the video encoding settings.

Samsung C-Series, Issue playing some .mkv

Samsung C-Series, Issue playing some .mkv

Re: Samsung C-Series, Issue playing some .mkv

Re: Samsung C-Series, Issue playing some .mkv

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