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Samsung Smart TV + NAS WD My Book Live = mkv not support

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samsnungwdnas

Serviio newbie

Posts: 4

Joined: Sat Feb 09, 2013 7:02 am

Post Sat Feb 09, 2013 7:32 am

Samsung Smart TV + NAS WD My Book Live = mkv not support

Hello.
First of all i have to say that i've read lots of theme here and in internet about Samsung .mkv's support problems.
Second, i'm using serviio more than a year sharing to Samsung .mkv's and other media from my Mac and laptop with Win7x64.

I bought NAS WD My Book Live and i knew that it has old version of Twonky, which doesnt support mkv's, so i didn't use it at all. First my step was installing Serviio.
Serviio installed succesful.But I can play all media except .mkv files. Even audio streaming is good.
BTW i can see metadata of mkv, but when i'm trying to play it i see "File not support" message. Of course i know that my Samsung does support matroska codec.

I've turned my profile right -(Samsung TV/ player C/D - series) on both of my Samsung's(they are connected by LAN).
But not any .mkv file does play. I tried several. Here's mediainfo of 1 for example
  Code:
\\MYBOOKLIVE\Public\Films\Argo.mkv
   General
      Unique ID : 236534090369746519971924508891938461338 (0xB1F2CF0A50B821759258FDBAB05A969A)
      Complete name : \\MYBOOKLIVE\Public\Films\Argo.mkv
      Format : Matroska
      Format version : Version 4 / Version 2
      File size : 9.06 GiB
      Duration : 2h 0mn
      Overall bit rate : 10.8 Mbps
      Encoded date : UTC 2010-02-22 21:41:31
      Writing application : mkvmerge v5.9.0 ('On The Loose') built on Dec  9 2012 15:37:01
      Writing library : libebml v1.3.0 + libmatroska v1.4.0
   Video #1
      ID : 1
      Format : AVC
      Format/Info : Advanced Video Codec
      Format profile : High@L4.1
      Format settings, CABAC : Yes
      Format settings, ReFrames : 5 frames
      Codec ID : V_MPEG4/ISO/AVC
      Duration : 2h 0mn
      Bit rate : 8 887 Kbps
      Width : 1 920 pixels
      Height : 800 pixels
      Display aspect ratio : 2.40:1
      Frame rate mode : Constant
      Frame rate : 23.976 fps
      Color space : YUV
      Chroma subsampling : 4:2:0
      Bit depth : 8 bits
      Scan type : Progressive
      Bits/(Pixel*Frame) : 0.241
      Stream size : 7.29 GiB (80%)
      Writing library : x264 core 129 r2245 bc13772
      Encoding settings : cabac=1 / ref=5 / deblock=1:0:0 / analyse=0x3:0x133 / me=umh / subme=7 / psy=1 / psy_rd=1.00:0.00 / mixed_ref=1 / me_range=16 / chroma_me=1 / trellis=1 / 8x8dct=1 / cqm=0 / deadzone=21,11 / fast_pskip=0 / chroma_qp_offset=-2 / threads=12 / lookahead_threads=2 / sliced_threads=0 / nr=0 / decimate=1 / interlaced=0 / bluray_compat=0 / constrained_intra=0 / bframes=3 / b_pyramid=2 / b_adapt=1 / b_bias=0 / direct=1 / weightb=1 / open_gop=0 / weightp=2 / keyint=250 / keyint_min=23 / scenecut=40 / intra_refresh=0 / rc_lookahead=40 / rc=2pass / mbtree=1 / bitrate=8887 / ratetol=1.0 / qcomp=0.60 / qpmin=0 / qpmax=69 / qpstep=4 / cplxblur=20.0 / qblur=0.5 / ip_ratio=1.40 / aq=1:1.00
      Language : English
      Default : Yes
      Forced : No
   Audio #2
      ID : 2
      Format : AC-3
      Format/Info : Audio Coding 3
      Mode extension : CM (complete main)
      Format settings, Endianness : Big
      Codec ID : A_AC3
      Duration : 2h 0mn
      Bit rate mode : Constant
      Bit rate : 384 Kbps
      Channel(s) : 6 channels
      Channel positions : Front: L C R, Side: L R, LFE
      Sampling rate : 48.0 KHz
      Bit depth : 16 bits
      Compression mode : Lossy
      Stream size : 331 MiB (4%)
      Title : R5
      Language : Russian
      Default : Yes
      Forced : No
   Audio #3
      ID : 3
      Format : DTS
      Format/Info : Digital Theater Systems
      Codec ID : A_DTS
      Duration : 2h 0mn
      Bit rate mode : Constant
      Bit rate : 1 510 Kbps
      Channel(s) : 6 channels
      Channel positions : Front: L C R, Side: L R, LFE
      Sampling rate : 48.0 KHz
      Bit depth : 24 bits
      Compression mode : Lossy
      Stream size : 1.27 GiB (14%)
      Title : DTS
      Language : English
      Default : No
      Forced : No
   Text #4
      ID : 4
      Format : UTF-8
      Codec ID : S_TEXT/UTF8
      Codec ID/Info : UTF-8 Plain Text
      Title : English
      Language : English
      Default : No
      Forced : No
   Text #5
      ID : 5
      Format : UTF-8
      Codec ID : S_TEXT/UTF8
      Codec ID/Info : UTF-8 Plain Text
      Title : English SDH
      Language : English
      Default : No
      Forced : No
   Text #6
      ID : 6
      Format : UTF-8
      Codec ID : S_TEXT/UTF8
      Codec ID/Info : UTF-8 Plain Text
      Title : English Commentary
      Language : English
      Default : No
      Forced : No




I have
NAS WD MyBook Live with serviio 0.6.1 installed, LAN connected with Samsung UE55D7000 and UE37D5500
FFMPEG version 0.7.13
java version "1.6.0_18"

zip, i know u helped here lots of people, please help me too.
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zip

User avatar

Serviio developer / Site Admin

Posts: 17215

Joined: Sat Oct 24, 2009 12:24 pm

Location: London, UK

Post Sat Feb 09, 2013 1:17 pm

Re: Samsung Smart TV + NAS WD My Book Live = mkv not support

enable detailed log and make sure the C/D/E profile is indeed used for the incoming requests
<<

samsnungwdnas

Serviio newbie

Posts: 4

Joined: Sat Feb 09, 2013 7:02 am

Post Sat Feb 09, 2013 5:03 pm

Re: Samsung Smart TV + NAS WD My Book Live = mkv not support

For people who installed serviio with wiki instruction on NAS with Debian path for the log4j.xml is:
/usr/local/serviio/serviio-0.6.1/config/log4j.xml
zip wrote:enable detailed log and make sure the C/D/E profile is indeed used for the incoming requests

I did detailed log and sure that profile is correct (have green circle indicator), made reboot my NAS and no succes with mkv on UE55D7000. Didin't try on my other Sams yet.
Attached serviio.log if it can help
Attachments
serviio log.zip
(36.88 KiB) Downloaded 442 times
Last edited by samsnungwdnas on Sun Feb 10, 2013 8:41 am, edited 1 time in total.
<<

samsnungwdnas

Serviio newbie

Posts: 4

Joined: Sat Feb 09, 2013 7:02 am

Post Sun Feb 10, 2013 8:35 am

Re: Samsung Smart TV + NAS WD My Book Live = mkv not support

After these manipulations my UE37D5500 started to play .mkv files, but UE55D7000 didn't. I looked closely and found out that on UE55D7000 ip was another "generic dlna device", so i deleted him and now all my Samsung Smart TV's can play .mkv with Serviio 0.6.1 from my WD NAS.

Thank u, zip.

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