Sony Bravia KDL-55HX800 doesn't see MP4 videos

I have Serviio 1.4 and the Profile I am using in Serviio is Sony Bravia TV(2011) - US. This is the only profile that works that allows my Sony to see the Serviio media server. When browsing for my videos, all show up (.avi, .mkv) except for .MP4. Any ideas?

[Illico]

All .MP4 ?

Could you provide information about your mp4 file ? see signature links.

I will provide info this evening. Sorry for the late response. I thought I would get in indication in messages.

Oh and yes, all .mp4 videos. Only things that show are .avi and .mkv. I will provide mp4 info later on this evening.

C:\Program Files\Serviio\lib>ffmpeg.exe -i I:\movies\Elysium.mp4
ffmpeg version N-54096-ge41bf19 Copyright (c) 2000-2013 the FFmpeg developers
built on Jun 18 2013 10:49:28 with gcc 4.7.2 (GCC)
configuration: --enable-static --disable-shared --disable-ffplay --disable-ffs
erver --enable-memalign-hack --enable-libmp3lame --enable-libass --enable-librtm
p --enable-fontconfig --enable-libfreetype --enable-zlib --enable-libx264 --extr
a-libs='-lrtmp -lpolarssl -lws2_32 -lwinmm -lexpat -lfreetype -lfribidi -lz' --a
rch=x86 --enable-runtime-cpudetect --enable-pthreads --target-os=mingw32 --cross
-prefix=i686-w64-mingw32- --enable-gpl --pkg-config=pkg-config
libavutil 52. 37.101 / 52. 37.101
libavcodec 55. 16.100 / 55. 16.100
libavformat 55. 9.100 / 55. 9.100
libavdevice 55. 2.100 / 55. 2.100
libavfilter 3. 77.101 / 3. 77.101
libswscale 2. 3.100 / 2. 3.100
libswresample 0. 17.102 / 0. 17.102
libpostproc 52. 3.100 / 52. 3.100
Input #0, mov,mp4,m4a,3gp,3g2,mj2, from 'I:\movies\Elysium.mp4':
Metadata:
major_brand : isom
minor_version : 1
compatible_brands: isomavc1
creation_time : 2013-11-25 21:04:27
Duration: 01:49:35.64, start: 0.000000, bitrate: 1036 kb/s
Stream #0:0(und): Video: h264 (High) (avc1 / 0x31637661), yuv420p, 1280x536,
938 kb/s, 23.98 fps, 23.98 tbr, 24k tbn, 47.95 tbc
Metadata:
creation_time : 2013-11-25 21:04:27
handler_name : video.264#trackID=1:fps=23.976 - Imported with GPAC 0.5.
0-rev
Stream #0:1(eng): Audio: aac (mp4a / 0x6134706D), 48000 Hz, stereo, fltp, 93
kb/s
Metadata:
creation_time : 2013-11-25 21:04:33
handler_name : GPAC ISO Audio Handler
At least one output file must be specified

[Illico]

No idea.

Cool. I will check to see if you found that plugin.

If anyone can solve this, I will be forever grateful.

[Illico]

Could you provide format supported by your device ? see my signature link (IntelUpnp tool)

here is what I got from the DLNA certification. Added as attachment

[Illico]

here is what I got from the DLNA certification. Added as attachment

Thanks,
But usually, the DLNA certification does not include all supported format.
So I'd rather the results from GetProtocolInfo with the Upnp Device Spy tool (Windows Only): http://wiki.serviio.org/doku.php?id=device_sf

Here are the results attached.

[Illico]

I didn't notice, but why did you used 2011 profile ?
Your KDL-55HX800 is a 2010 model, could you select "Sony Bravia 2010" profile on serviio console.

if I use the 2010 model, I don't see Serviio on the TV. Only shows up when I choose the 2011 US profile.

[Illico]

if I use the 2010 model, I don't see Serviio on the TV.

!!!??

What is your model region, UK, US, CA, ASIA ?

What's happen if you use generic profile ?

U.S. region.

I have tried multiple profiles, only one that allows Serviio to show up is the Sony Bravia 2011 (US) profile

Any ideas? Has this issue totally baffled the mind or what?

anyone?

[DenyAll]

Any ideas? Has this issue totally baffled the mind or what?

Yes, totally baffled... the profile selected shouldn't normally affect whether Serviio shows up on your TV. What makes it even weirder is that:

• the "Sony Bravia TV (2011) - US" profile only extends the "Sony Bravia TV (2012) - US" profile (adds transcoding of MP4 AUDIO files);
• the "Sony Bravia TV (2012) - US" profile is itself an extension of the "Sony Bravia TV (2012)" profile (adds transcoding for selected AVI files);
• the "Sony Bravia TV (2012)" profile is [like all "base" profiles] an extension of the "Generic DLNA Profile"

Upshot is that if the device is detected when set to the "Sony Bravia TV (2011) - US" profile, it should certainly also be detected on the "Sony Bravia TV (2012) - US" profile and the "Sony Bravia TV (2012)" profile at the very least, as their is nothing in any of the extensions that could possibly affect detection of the device!!??

Similarly the other Sony Bravia profiles (the non US models - 2009, 2010, and 2011 all extend from the same father - the "Sony Bravia TV (2012)" profile) so once again these should all work for you as far as detecting the device is concerned??

So very mysterious. Notwithstanding, to fix your MP4 issue try adding this to the working "Sony Bravia TV (2011) - US" profile (edit profiles.xml and find the "Sony Bravia TV (2011) - US" profile):

  Code:

<!-- Transcode MP4 Video -->
<Video targetContainer="mpegts" targetVCodec="mpeg2video" maxVBitrate="17000" targetACodec="ac3" aBitrate="384" DAR="16:9" forceInheritance="true">
       <Matches container="mp4" />
</Video>

after the line containing <Transcoding>. After editing your profiles.xml file you must restart your Serviio service (or your PC if you are unsure of how to do that).

As Illico stated, the better approach would be to use the "Sony Bravia TV (2010)" profile for your model, and why that doesn't work has everyone stumped, but this may at least get over your MP4 hurdle.