[SOLVED] Sony BDP-S370 not found by any computer

I switched from serviio 0.5 to 0.5.1 and updated the firmware of my Sony BDP and now the TV won't find any new servers. I've had it working on 2 computers before, one wired and one wireless, but now nothing. Serviio servers aren't found by the device, I've set bound IP, opened ports TCP 8895 and UDP on the router and firewall and still nothing. When I hit the "refresh" button serviio doesn't find any device(it did find many before).

Switching back to 0.5 doesn't fix the problem either, and the same with updating to 0.5.2.

Here's the log file.

  Code:

2011-03-30 00:01:43,503 INFO  [RestletServer] Starting Restlet server exposed on localhost:23423
2011-03-30 00:01:43,613 INFO  [DBSchemaUpdateExecutor] Checking if DB schema needs to be updated
2011-03-30 00:01:50,691 INFO  [DBSchemaUpdateExecutor] Updating DB schema
2011-03-30 00:01:58,066 INFO  [ProfilesDefinitionParser] Parsing Profiles definition
2011-03-30 00:01:59,050 INFO  [ProfilesDefinitionParser] Added profile 'Generic DLNA profile' (id=1)
2011-03-30 00:01:59,316 INFO  [ProfilesDefinitionParser] Added profile 'Samsung TV (B-series)' (id=2)
2011-03-30 00:01:59,457 INFO  [ProfilesDefinitionParser] Added profile 'XBox 360' (id=3)
2011-03-30 00:01:59,582 INFO  [ProfilesDefinitionParser] Added profile 'Playstation 3' (id=4)
2011-03-30 00:01:59,753 INFO  [ProfilesDefinitionParser] Added profile 'Samsung TV (A-series)' (id=5)
2011-03-30 00:01:59,832 INFO  [ProfilesDefinitionParser] Added profile 'DirecTV HD-DVR' (id=6)
2011-03-30 00:02:00,066 INFO  [ProfilesDefinitionParser] Added profile 'Samsung TV / player (C/D-series)' (id=7)
2011-03-30 00:02:00,128 INFO  [ProfilesDefinitionParser] Added profile 'LG BD player' (id=8)
2011-03-30 00:02:00,566 INFO  [ProfilesDefinitionParser] Added profile 'Sony Bravia TV' (id=9)
2011-03-30 00:02:01,425 INFO  [ProfilesDefinitionParser] Added profile 'Sony BD Player' (id=10)
2011-03-30 00:02:01,628 INFO  [ProfilesDefinitionParser] Added profile 'Panasonic Viera' (id=12)
2011-03-30 00:02:01,878 INFO  [ProfilesDefinitionParser] Added profile 'Toshiba Rezga' (id=13)
2011-03-30 00:02:02,144 INFO  [AbstractTranscodingDeliveryEngine] Cleaning transcode engine and its data
2011-03-30 00:02:02,191 INFO  [WebServer] Socket buffer set to 65535 bytes
2011-03-30 00:02:02,222 INFO  [WebServer] WebServer starting on port 8895
2011-03-30 00:02:05,535 INFO  [Device] Created UPnP Device with UUID: c5a8f887-8949-3e9f-a9ff-b88282874507, bound address: 192.168.2.2
2011-03-30 00:02:05,582 INFO  [CompositeCacheManager] Creating cache manager from config file: /cache.ccf
2011-03-30 00:02:05,597 INFO  [ThreadPoolManager] thread_pool.default PoolConfiguration = useBoundary = [true] boundarySize = [2000] maximumPoolSize = [150] minimumPoolSize = [4] keepAliveTime = [300000] whenBlockedPolicy = [RUN] startUpSize = [4]
2011-03-30 00:02:05,597 INFO  [CompositeCacheConfigurator] Setting default auxiliaries to null
2011-03-30 00:02:05,597 INFO  [CompositeCacheConfigurator] No special CompositeCacheAttributes class defined for key [jcs.default.cacheattributes], using default class.
2011-03-30 00:02:05,613 INFO  [CompositeCacheConfigurator] setting defaultCompositeCacheAttributes to [ useLateral = true, useRemote = true, useDisk = true, maxObjs = 100, maxSpoolPerRun = -1, diskUsagePattern = 0 ]
2011-03-30 00:02:05,613 INFO  [CompositeCacheConfigurator] No special ElementAttribute class defined for key [jcs.default.elementattributes], using default class.
2011-03-30 00:02:05,613 INFO  [CompositeCacheConfigurator] setting defaultElementAttributes to [ IS_LATERAL = true, IS_SPOOL = true, IS_REMOTE = true, IS_ETERNAL = true, MaxLifeSeconds = -1, IdleTime = -1, CreateTime = 1301436125613, LastAccessTime = 1301436125613, getTimeToLiveSeconds() = -1, createTime = 1301436125613 ]
2011-03-30 00:02:05,613 INFO  [CompositeCacheConfigurator] No special ElementAttribute class defined for key [jcs.region.local_resetafterplay.elementattributes], using default class.
2011-03-30 00:02:05,660 INFO  [LRUMemoryCache] initialized LRUMemoryCache for local_resetafterplay
2011-03-30 00:02:05,660 INFO  [CompositeCache] Constructed cache with name [local_resetafterplay] and cache attributes [ useLateral = true, useRemote = true, useDisk = true, maxObjs = 1000, maxSpoolPerRun = -1, diskUsagePattern = 0 ]
2011-03-30 00:02:05,660 INFO  [CompositeCacheConfigurator] No special ElementAttribute class defined for key [jcs.region.local_default.elementattributes], using default class.
2011-03-30 00:02:05,660 INFO  [LRUMemoryCache] initialized LRUMemoryCache for local_default
2011-03-30 00:02:05,660 INFO  [CompositeCache] Constructed cache with name [local_default] and cache attributes [ useLateral = true, useRemote = true, useDisk = true, maxObjs = 1000, maxSpoolPerRun = -1, diskUsagePattern = 0 ]
2011-03-30 00:02:05,660 INFO  [CompositeCacheConfigurator] Parsed regions [local_resetafterplay, local_default]
2011-03-30 00:02:05,660 INFO  [CompositeCacheConfigurator] Finished configuration in 63 ms.
2011-03-30 00:02:05,660 INFO  [DiscoveryAdvertisementNotifier] Starting DiscoveryAdvertisementNotifier
2011-03-30 00:02:05,660 INFO  [EventDispatcher] Starting EventDispatcher
2011-03-30 00:02:05,660 INFO  [EventSubscriptionExpirationChecker] Starting EventSubscriptionExpirationChecker
2011-03-30 00:02:05,695 INFO  [RendererExpirationChecker] Starting RendererExpirationChecker
2011-03-30 00:02:05,695 INFO  [RendererSearchSender] Searching for Renderer devices
2011-03-30 00:02:05,873 INFO  [DiscoverySSDPMessageListener] Starting DiscoverySSDPMessageListener using interface eth3 (Realtek RTL8169/8110 Family PCI Gigabit Ethernet NIC (NDIS 6.20)) and address 192.168.2.2, timeout = 0
2011-03-30 00:02:37,232 INFO  [LibraryUpdatesCheckerThread] Started looking for updates to currently shared files
2011-03-30 00:02:37,248 INFO  [LibraryAdditionsCheckerThread] Started looking for newly added files
2011-03-30 00:05:24,842 INFO  [ServiioConsole] Starting Serviio Console
2011-03-30 00:05:24,956 INFO  [ServiioConsole] Connecting to Serviio REST on localhost:23423
2011-03-30 00:05:26,330 INFO  [Messages] Loaded console message bundle for locale: en
2011-03-30 00:05:27,139 INFO  [Messages] Loaded console message bundle for locale: en
2011-03-30 00:05:27,258 INFO  [UpdateChecker] Checking if a new version is available
2011-03-30 00:05:32,722 INFO  [ContentDirectoryDefinitionParser] Parsing ContentDirectory definition
2011-03-30 00:05:33,165 INFO  [BrowsingCategoriesMessages] Loaded browsing categories message bundle for locale: en
2011-03-30 00:06:05,748 INFO  [LibraryAdditionsCheckerThread] Finished looking for newly added files
2011-03-30 00:06:05,983 INFO  [LibraryAdditionsCheckerThread] Started looking for newly added files
2011-03-30 00:06:05,983 INFO  [LibraryUpdatesCheckerThread] Started looking for updates to currently shared files
2011-03-30 00:07:05,457 INFO  [DiscoveryAdvertisementNotifier] Leaving DiscoveryAdvertisementNotifier
2011-03-30 00:07:05,458 INFO  [EventSubscriptionExpirationChecker] Leaving EventSubscriptionExpirationChecker, removing all event subscriptions
2011-03-30 00:07:05,458 INFO  [WebServer] WebServer shutting down
2011-03-30 00:07:05,458 INFO  [EventDispatcher] Leaving EventDispatcher
2011-03-30 00:07:05,739 INFO  [RendererExpirationChecker] Leaving RendererExpirationChecker
2011-03-30 00:07:09,754 INFO  [Device] Updated bound IP address of Device with UUID: c5a8f887-8949-3e9f-a9ff-b88282874507, bound address: 192.168.2.2
2011-03-30 00:07:09,754 INFO  [WebServer] WebServer starting on port 8895
2011-03-30 00:07:09,801 INFO  [RendererSearchSender] Searching for Renderer devices
2011-03-30 00:07:09,817 INFO  [EventSubscriptionExpirationChecker] Starting EventSubscriptionExpirationChecker
2011-03-30 00:07:09,817 INFO  [DiscoveryAdvertisementNotifier] Starting DiscoveryAdvertisementNotifier
2011-03-30 00:07:09,817 INFO  [EventDispatcher] Starting EventDispatcher
2011-03-30 00:07:10,006 INFO  [DiscoverySSDPMessageListener] Starting DiscoverySSDPMessageListener using interface eth3 (Realtek RTL8169/8110 Family PCI Gigabit Ethernet NIC (NDIS 6.20)) and address 192.168.2.2, timeout = 0
2011-03-30 00:07:17,687 INFO  [LibraryAdditionsCheckerThread] Finished looking for newly added files
2011-03-30 00:07:17,890 INFO  [LibraryAdditionsCheckerThread] Started looking for newly added files
2011-03-30 00:07:17,906 INFO  [LibraryUpdatesCheckerThread] Started looking for updates to currently shared files
2011-03-30 00:07:20,515 INFO  [LibraryAdditionsCheckerThread] Added file 'Harry.Potter.And.The.Deathly.Hallows.Part.1.720p.RoSubbed.BluRay.x264-TWiZTED.mkv' (title: Harry Potter and the Deathly Hallows: Part I) to Library
2011-03-30 00:07:53,454 INFO  [RendererManager] Stored a new renderer: uuid='8fa1f5db-12cd-4b4a-b677-9dbd2fa30015', name = 'SONY BDP', ipAddress='192.168.2.14', profile = '10'
2011-03-30 00:07:53,455 INFO  [DiscoveryAdvertisementNotifier] Leaving DiscoveryAdvertisementNotifier
2011-03-30 00:07:53,455 INFO  [WebServer] WebServer shutting down
2011-03-30 00:07:53,456 INFO  [EventDispatcher] Leaving EventDispatcher
2011-03-30 00:07:53,456 INFO  [EventSubscriptionExpirationChecker] Leaving EventSubscriptionExpirationChecker, removing all event subscriptions
2011-03-30 00:07:56,035 INFO  [WebServer] WebServer starting on port 8895
2011-03-30 00:07:56,035 INFO  [RendererSearchSender] Searching for Renderer devices
2011-03-30 00:07:56,035 INFO  [DiscoveryAdvertisementNotifier] Starting DiscoveryAdvertisementNotifier
2011-03-30 00:07:56,035 INFO  [EventDispatcher] Starting EventDispatcher
2011-03-30 00:07:56,035 INFO  [EventSubscriptionExpirationChecker] Starting EventSubscriptionExpirationChecker
2011-03-30 00:07:56,157 INFO  [DiscoverySSDPMessageListener] Starting DiscoverySSDPMessageListener using interface eth3 (Realtek RTL8169/8110 Family PCI Gigabit Ethernet NIC (NDIS 6.20)) and address 192.168.2.2, timeout = 0
2011-03-30 00:19:24,911 INFO  [RendererManager] Stored a new renderer: uuid='5649ce15-d365-4a30-8586-0d15dc418c80', name = 'SONY BDP', ipAddress='192.168.2.3', profile = '10'
2011-03-30 00:19:24,912 INFO  [DiscoveryAdvertisementNotifier] Leaving DiscoveryAdvertisementNotifier
2011-03-30 00:19:24,912 INFO  [EventDispatcher] Leaving EventDispatcher
2011-03-30 00:19:24,913 INFO  [EventSubscriptionExpirationChecker] Leaving EventSubscriptionExpirationChecker, removing all event subscriptions
2011-03-30 00:19:24,928 INFO  [WebServer] WebServer shutting down
2011-03-30 00:19:27,272 INFO  [WebServer] WebServer starting on port 8895
2011-03-30 00:19:27,272 INFO  [EventSubscriptionExpirationChecker] Starting EventSubscriptionExpirationChecker
2011-03-30 00:19:27,288 INFO  [RendererSearchSender] Searching for Renderer devices
2011-03-30 00:19:27,288 INFO  [EventDispatcher] Starting EventDispatcher
2011-03-30 00:19:27,288 INFO  [DiscoveryAdvertisementNotifier] Starting DiscoveryAdvertisementNotifier
2011-03-30 00:19:27,363 INFO  [DiscoverySSDPMessageListener] Starting DiscoverySSDPMessageListener using interface eth3 (Realtek RTL8169/8110 Family PCI Gigabit Ethernet NIC (NDIS 6.20)) and address 192.168.2.2, timeout = 0
2011-03-30 00:19:30,753 INFO  [WebServer] WebServer shutting down
2011-03-30 00:19:30,753 INFO  [EventDispatcher] Leaving EventDispatcher
2011-03-30 00:19:30,753 INFO  [EventSubscriptionExpirationChecker] Leaving EventSubscriptionExpirationChecker, removing all event subscriptions
2011-03-30 00:19:35,066 INFO  [WebServer] WebServer starting on port 8895
2011-03-30 00:19:35,066 INFO  [DiscoveryAdvertisementNotifier] Starting DiscoveryAdvertisementNotifier
2011-03-30 00:19:35,066 INFO  [RendererSearchSender] Searching for Renderer devices
2011-03-30 00:19:35,066 INFO  [EventSubscriptionExpirationChecker] Starting EventSubscriptionExpirationChecker
2011-03-30 00:19:35,066 INFO  [EventDispatcher] Starting EventDispatcher
2011-03-30 00:19:35,152 INFO  [DiscoverySSDPMessageListener] Starting DiscoverySSDPMessageListener using interface eth3 (Realtek RTL8169/8110 Family PCI Gigabit Ethernet NIC (NDIS 6.20)) and address 192.168.2.2, timeout = 0
2011-03-30 00:19:41,965 INFO  [DiscoveryAdvertisementNotifier] Leaving DiscoveryAdvertisementNotifier
2011-03-30 00:21:59,755 INFO  [ServiioConsole] Leaving Serviio Console
2011-03-30 00:21:59,786 INFO  [LibraryAdditionsCheckerThread] Finished looking for newly added files
2011-03-30 00:21:59,991 INFO  [EventDispatcher] Leaving EventDispatcher
2011-03-30 00:22:00,032 INFO  [DiscoveryAdvertisementNotifier] Leaving DiscoveryAdvertisementNotifier
2011-03-30 00:22:00,033 INFO  [WebServer] WebServer shutting down
2011-03-30 00:22:00,048 INFO  [EventSubscriptionExpirationChecker] Leaving EventSubscriptionExpirationChecker, removing all event subscriptions
2011-03-30 00:22:02,361 INFO  [DatabaseManager] Shutting down database
2011-03-30 00:22:03,798 INFO  [AbstractTranscodingDeliveryEngine] Cleaning transcode engine and its data
2011-03-30 00:22:09,970 INFO  [ServiioConsole] Starting Serviio Console
2011-03-30 00:22:10,080 INFO  [ServiioConsole] Connecting to Serviio REST on localhost:23423
2011-03-30 00:22:17,517 WARN  [ServiioConsole] Cannot connect to the server to get DB initialization info
2011-03-30 00:22:24,783 WARN  [ServiioConsole] Cannot connect to server: Communication Error (1001) - Connection refused: connect
2011-03-30 00:22:24,892 INFO  [Messages] Loaded console message bundle for locale: en

Can anyone help me with this?

[patters]

The easiest way to troubleshoot this kind of network problem is to completely disable any personal firewall(s) you may have on your PC - Windows Firewall, ZoneAlarm etc. Then check if it works. If it does, then work from there and try to create an exception for Serviio etc.

Also check that your Sony BDP has network access by trying to watch a YouTube clip on it.

I have done both already and still nothing, which is very weird.

[Illico]

Check the Network menu of your Sony BDP, clear all server list. Also fix IP and Mask address of your BDP in same menu. And reboot the BDP.
Same on Serviio console, remove all IP address list and refresh.

Check the Network menu of your Sony BDP, clear all server list. Also fix IP and Mask address of your BDP in same menu. And reboot the BDP.
Same on Serviio console, remove all IP address list and refresh.

Already done that as well, fixed IP doesn't work, clearing list doesn't work, resetting to factory settings doesn't work

[Illico]

And could you ping them? check cable connection?

Pings just fine

[zip]

Is 192.168.2.2 the IP of your PC?

Is 192.168.2.2 the IP of your PC?

Yup

Also, on one PC the servioservice stops after a few seconds, on the other one it doesn't. Enabling it manually doesn't work either. However, the PC on which the serviioservice works correctly doesn't seem to find anything as well. Both PC's have fixed IP's.

Guess I've found the problem

http://www.sony-europe.com/discussions/message/634878

seems that the new firmware update is indeed the culprit as I suspected. I'll be bringing it back to the store tomorrow for a swap and won't upgrade the firmware.

[zip]

Oops, I feel for you. Hopefully they will get this sorted soon. Thanks for posting this.

Oops, I feel for you. Hopefully they will get this sorted soon. Thanks for posting this.

Tried installing the older M03.R.695 firmware manually but the device won't accept it, so yeah, the only option is to return it for an exchange. Pretty ridiculous if you ask me, Sony messed up here bigtime

edit: and by reading that topic, it seems that it happens on some s370's, while on others it's just fine as it was before, that's odd. Maybe a difference in the EU and US firmware? I have a EU one by the way.

[patters]

Strange - when did you update? It's been a couple of days since I used mine but I'm pretty sure I'm on the latest. Crazy that it wouldn't have been carefully tested by Sony, and it's such a difficult thing to prove when trying to get a unit replaced.

[Illico]

Do you try a clean uninstall of Serviio (with CCleaner tool) ?

Do you find your BDP with INTEL TOOLS ?

Strange - when did you update? It's been a couple of days since I used mine but I'm pretty sure I'm on the latest. Crazy that it wouldn't have been carefully tested by Sony, and it's such a difficult thing to prove when trying to get a unit replaced.

I did the update in the beginning of March, hadn't had a use for DLNA up untill a few days ago where I had a movie exceeding the 4GB fat32 file limit, tried DLNA but no servers came up. I've brought it to the shop for repairs, they said that they couldn't exchange me a new one because they first have to see what sony does(the rep didn't have a clue what DLNA, or Firmware was ). Let's see what Sony makes of this, but I'm guessing I'll just get it back with the message that "everything is ok" and have to bring it in again.


Could take up to 21 working days

Do you try a clean uninstall of Serviio (with CCleaner tool) ?

Do you find your BDP with INTEL TOOLS ?

Yeah I've tried clean installs, can't test with Intel tools now because it's at the store.

Got the player back today. At first I only saw a note referring to the manual on how to use DLNA and I was pissed thinking they hadn't done squat about it. However, I connected it and ran the DLNA server and it worked so they've seem to have fixed it. Really suprised me to say the least.

[Illico]

...I connected it and ran the DLNA server and it worked so they've seem to have fixed it. Really suprised me to say the least.

Good news but strange...so we could close this topic?

...I connected it and ran the DLNA server and it worked so they've seem to have fixed it. Really suprised me to say the least.

Good news but strange...so we could close this topic?

Guess you can close it, problem solved.