FAQ  •  Register  •  Login

"Cannot find the server", "Cannot load data"

<<

gavsdavs

Streaming enthusiast

Posts: 21

Joined: Sat Jan 14, 2012 11:15 am

Location: London

Post Sat Jul 06, 2019 3:51 pm

"Cannot find the server", "Cannot load data"

Have a Sony BluRay player (BDP-S7200)

I suspect this is a piece of media in my library but I dont' know how to identify it. The problem started when I switched to Serviio 2.0.

Most of the time I get a "Cannot find the server", "Cannot load data" error when trying to browse serviio videos. Occasionally it'll let me see the menu structure (Movies, Titles, Artists, etc)

Pertinent log segment:


  Code:
2019-07-06 16:50:10,373 DEBUG [ServiioHttpService] Incoming request from /10.99.99.19:39008: POST /serviceControl HTTP/1.1, headers = [X-AV-Physical-Unit-Info: pa="Blu-ray Disc Player";,X-AV-Client-Info: av=5.0; cn="Sony Corporation"; mn="Blu-ray Disc Player"; mv="2.0";,Host: 10.99.99.116:8895,User-Agent: UPnP/1.0 DLNADOC/1.50,Content-Length: 595,Content-Type: text/xml; charset="utf-8",SOAPACTION: "urn:schemas-upnp-org:service:ContentDirectory:1#Browse"]]
2019-07-06 16:50:10,374 DEBUG [RendererDAOImpl] Reading a Renderer with ip address 10.99.99.19
2019-07-06 16:50:10,374 DEBUG [RendererService] Rendered 00000000-0000-1010-8000-fcf152bb62b1 doesn't have a User assigned to it, using Default
2019-07-06 16:50:10,374 DEBUG [ServiceControlRequestHandler] ServiceControl request received for action '"urn:schemas-upnp-org:service:ContentDirectory:1#Browse"' from 10.99.99.19
2019-07-06 16:50:10,374 DEBUG [RendererDAOImpl] Reading a Renderer with ip address 10.99.99.19
2019-07-06 16:50:10,374 DEBUG [RendererService] Rendered 00000000-0000-1010-8000-fcf152bb62b1 doesn't have a User assigned to it, using Default
2019-07-06 16:50:10,374 DEBUG [RendererDAOImpl] Reading a Renderer with ip address 10.99.99.19
2019-07-06 16:50:10,374 DEBUG [RendererService] Rendered 00000000-0000-1010-8000-fcf152bb62b1 doesn't have a User assigned to it, using Default
2019-07-06 16:50:10,378 DEBUG [ContentDirectory] Browse() called for renderer Blu-ray Disc Player (profile 1) with parameters: objectID = 2, browseFlag = BrowseDirectChildren, filter = av:mediaClass,dc:title,dc:date,@childCount,upnp:class,res,res@resolution,res@size,res@protocolInfo,res@duration,res@bitrate,av:containerClass,res@dlna:ifoFileURI, startIndex = 0, count = 10, sortCriteria =
2019-07-06 16:50:10,378 WARN  [ContentDirectory] Object with id 2 doesn't exist
2019-07-06 16:50:10,379 DEBUG [ServiceControlRequestHandler] Returning error SOAP message
2019-07-06 16:50:10,984 DEBUG [MediaItemDAOImpl] Reading a MediaItem (id = 529)
2019-07-06 16:50:10,984 DEBUG [MediaItemDAOImpl] Getting counts of media items by type


How do I find what Object with id 2 is ?

Any hints ?
<<

gavsdavs

Streaming enthusiast

Posts: 21

Joined: Sat Jan 14, 2012 11:15 am

Location: London

Post Sat Jul 06, 2019 8:49 pm

Re: "Cannot find the server", "Cannot load data"

Frustratingly, Serviio is working fine when i browse it with VLC. No issues at all.
Just this sony BluRay player.
<<

gavsdavs

Streaming enthusiast

Posts: 21

Joined: Sat Jan 14, 2012 11:15 am

Location: London

Post Sat Jul 06, 2019 8:55 pm

Re: "Cannot find the server", "Cannot load data"

  Code:
[root@cracker movies]# tcpdump -A -n -i any host 10.99.99.19
tcpdump: verbose output suppressed, use -v or -vv for full protocol decode
listening on any, link-type LINUX_SLL (Linux cooked), capture size 262144 bytes
21:53:56.027225 IP 10.99.99.19.47100 > 10.99.99.116.8895: Flags [S], seq 156976764, win 5840, options [mss 1460,sackOK,TS val 1167103 ecr 0,nop,wscale 5], length 0
E..<..@.@...
cc.
cct..". [F|........\A.........
............
21:53:56.027269 IP 10.99.99.116.8895 > 10.99.99.19.47100: Flags [S.], seq 3158478893, ack 156976765, win 65160, options [mss 1460,sackOK,TS val 1096441872 ecr 1167103,nop,wscale 7], length 0
E..<..@.@._o
cct
cc."....B.-     [F}...............
AZ`.........
21:53:56.027463 IP 10.99.99.19.47100 > 10.99.99.116.8895: Flags [.], ack 1, win 183, options [nop,nop,TS val 1167103 ecr 1096441872], length 0
E..4..@.@...
cc.
cct..". [F}.B.......8.....
....AZ`.
21:53:56.027786 IP 10.99.99.19.47100 > 10.99.99.116.8895: Flags [P.], seq 1:364, ack 1, win 183, options [nop,nop,TS val 1167104 ecr 1096441872], length 363
E.....@.@...
cc.
cct..". [F}.B......5......
....AZ`.POST /serviceControl HTTP/1.1
X-AV-Physical-Unit-Info: pa="Blu-ray Disc Player";
X-AV-Client-Info: av=5.0; cn="Sony Corporation"; mn="Blu-ray Disc Player"; mv="2.0";
Host: 10.99.99.116:8895
User-Agent: UPnP/1.0 DLNADOC/1.50
Content-Length: 595
Content-Type: text/xml; charset="utf-8"
SOAPACTION: "urn:schemas-upnp-org:service:ContentDirectory:1#Browse"


21:53:56.027803 IP 10.99.99.116.8895 > 10.99.99.19.47100: Flags [.], ack 364, win 507, options [nop,nop,TS val 1096441873 ecr 1167104], length 0
E..4.X@.@...
cct
cc."....B..     [G............
AZ`.....
21:53:56.028023 IP 10.99.99.19.47100 > 10.99.99.116.8895: Flags [P.], seq 364:959, ack 1, win 183, options [nop,nop,TS val 1167104 ecr 1096441873], length 595
E.....@.@...
cc.
cct..". [G..B......Y......
....AZ`.<?xml version="1.0"?><s:Envelope xmlns:s="http://schemas.xmlsoap.org/soap/envelope/" s:encodingStyle="http://schemas.xmlsoap.org/soap/encoding/"><s:Body><u:Browse xmlns:u="urn:schemas-upnp-org:service:ContentDirectory:1"><ObjectID>2</ObjectID><BrowseFlag>BrowseDirectChildren</BrowseFlag><Filter>av:mediaClass,dc:title,dc:date,@childCount,upnp:class,res,res@resolution,res@size,res@protocolInfo,res@duration,res@bitrate,av:containerClass,res@dlna:ifoFileURI</Filter><StartingIndex>0</StartingIndex><RequestedCount>10</RequestedCount><SortCriteria></SortCriteria></u:Browse></s:Body></s:Envelope>
21:53:56.028039 IP 10.99.99.116.8895 > 10.99.99.19.47100: Flags [.], ack 959, win 503, options [nop,nop,TS val 1096441873 ecr 1167104], length 0
E..4.Y@.@...
cct
cc."....B..     [J;.....8.....
AZ`.....
21:53:56.038628 IP 10.99.99.116.8895 > 10.99.99.19.47100: Flags [P.], seq 1:712, ack 959, win 503, options [nop,nop,TS val 1096441883 ecr 1167104], length 711
E....Z@.@..U
cct
cc."....B..     [J;...........
AZ`.....HTTP/1.1 500 Internal Server Error
EXT:
Date: Sat, 06 Jul 2019 20:53:56 GMT
Server: Linux UPnP/1.0 DLNADOC/1.50 Serviio/2.0
Content-Length: 518
Content-Type: text/xml; charset="utf-8"

<?xml version="1.0" encoding="utf-8" ?><SOAP-ENV:Envelope xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelope/" SOAP-ENV:encodingStyle="http://schemas.xmlsoap.org/soap/encoding/"><SOAP-ENV:Body><SOAP-ENV:Fault><faultcode>SOAP-ENV:Client</faultcode><faultstring>UPnPError</faultstring><detail><UPnPError xmlns="urn:schemas-upnp-org:control-1-0"><errorCode xmlns="">701</errorCode><errorDescription xmlns="">No such object</errorDescription></UPnPError></detail></SOAP-ENV:Fault></SOAP-ENV:Body></SOAP-ENV:Envelope>
21:53:56.038852 IP 10.99.99.19.47100 > 10.99.99.116.8895: Flags [.], ack 712, win 227, options [nop,nop,TS val 1167115 ecr 1096441883], length 0
E..4..@.@...
cc.
cct..". [J;.B.......p.....
....AZ`.
21:53:56.039534 IP 10.99.99.19.47100 > 10.99.99.116.8895: Flags [F.], seq 959, ack 712, win 227, options [nop,nop,TS val 1167115 ecr 1096441883], length 0
E..4..@.@...
cc.
cct..". [J;.B.......o.....
....AZ`.
21:53:56.039594 IP 10.99.99.116.8895 > 10.99.99.19.47100: Flags [F.], seq 712, ack 960, win 503, options [nop,nop,TS val 1096441884 ecr 1167115], length 0
E..4.[@.@...
cct
cc."....B..     [J<.....Y.....
AZ`.....
21:53:56.039777 IP 10.99.99.19.47100 > 10.99.99.116.8895: Flags [.], ack 713, win 227, options [nop,nop,TS val 1167116 ecr 1096441884], length 0
E..4..@.@...
cc.
cct..". [J<.B.......l.....
....AZ`.
21:53:56.247747 IP 10.99.99.19.50201 > 239.255.255.250.ssdp: UDP, length 267
E..'..@....V
cc........l...ZNOTIFY * HTTP/1.1
HOST: 239.255.255.250:1900
CACHE-CONTROL: max-age=1800
LOCATION: http://10.99.99.19:50201/dial.xml
NT: upnp:rootdevice
NTS: ssdp:alive
SERVER: Linux/2.6 UPnP/1.0 Sony-BDP/2.0
USN: uuid:00000004-0000-1010-8000-fcf152bb62b1::upnp:rootdevice


21:53:56.269085 IP 10.99.99.19.50201 > 239.255.255.250.ssdp: UDP, length 276
E..0..@....M
cc........l....NOTIFY * HTTP/1.1
HOST: 239.255.255.250:1900
CACHE-CONTROL: max-age=1800
LOCATION: http://10.99.99.19:50201/dial.xml
NT: uuid:00000004-0000-1010-8000-fcf152bb62b1
NTS: ssdp:alive
SERVER: Linux/2.6 UPnP/1.0 Sony-BDP/2.0
USN: uuid:00000004-0000-1010-8000-fcf152bb62b1


21:53:56.290137 IP 10.99.99.19.50201 > 239.255.255.250.ssdp: UDP, length 307
E..O..@.....
cc........l.;.+NOTIFY * HTTP/1.1
HOST: 239.255.255.250:1900
CACHE-CONTROL: max-age=1800
LOCATION: http://10.99.99.19:50201/dial.xml
NT: urn:schemas-upnp-org:device:Basic:1
NTS: ssdp:alive
SERVER: Linux/2.6 UPnP/1.0 Sony-BDP/2.0
USN: uuid:00000004-0000-1010-8000-fcf152bb62b1::urn:schemas-upnp-org:device:Basic:1


21:53:56.311672 IP 10.99.99.19.50201 > 239.255.255.250.ssdp: UDP, length 315
E..W..@....&
cc........l.C.CNOTIFY * HTTP/1.1
HOST: 239.255.255.250:1900
CACHE-CONTROL: max-age=1800
LOCATION: http://10.99.99.19:50201/dial.xml
NT: urn:dial-multiscreen-org:service:dial:1
NTS: ssdp:alive
SERVER: Linux/2.6 UPnP/1.0 Sony-BDP/2.0
USN: uuid:00000004-0000-1010-8000-fcf152bb62b1::urn:dial-multiscreen-org:service:dial:1


21:53:56.333061 IP 10.99.99.19.50201 > 239.255.255.250.ssdp: UDP, length 267
E..'..@....V
cc........l...ZNOTIFY * HTTP/1.1
HOST: 239.255.255.250:1900
CACHE-CONTROL: max-age=1800
LOCATION: http://10.99.99.19:50201/dial.xml
NT: upnp:rootdevice
NTS: ssdp:alive
SERVER: Linux/2.6 UPnP/1.0 Sony-BDP/2.0
USN: uuid:00000004-0000-1010-8000-fcf152bb62b1::upnp:rootdevice


21:53:56.354556 IP 10.99.99.19.50201 > 239.255.255.250.ssdp: UDP, length 276
E..0..@....M
cc........l....NOTIFY * HTTP/1.1
HOST: 239.255.255.250:1900
CACHE-CONTROL: max-age=1800
LOCATION: http://10.99.99.19:50201/dial.xml
NT: uuid:00000004-0000-1010-8000-fcf152bb62b1
NTS: ssdp:alive
SERVER: Linux/2.6 UPnP/1.0 Sony-BDP/2.0
USN: uuid:00000004-0000-1010-8000-fcf152bb62b1


21:53:56.376632 IP 10.99.99.19.50201 > 239.255.255.250.ssdp: UDP, length 307
E..O..@.....
cc........l.;.+NOTIFY * HTTP/1.1
HOST: 239.255.255.250:1900
CACHE-CONTROL: max-age=1800
LOCATION: http://10.99.99.19:50201/dial.xml
NT: urn:schemas-upnp-org:device:Basic:1
NTS: ssdp:alive
SERVER: Linux/2.6 UPnP/1.0 Sony-BDP/2.0
USN: uuid:00000004-0000-1010-8000-fcf152bb62b1::urn:schemas-upnp-org:device:Basic:1


21:53:56.398698 IP 10.99.99.19.50201 > 239.255.255.250.ssdp: UDP, length 315
E..W..@....&
cc........l.C.CNOTIFY * HTTP/1.1
HOST: 239.255.255.250:1900
CACHE-CONTROL: max-age=1800
LOCATION: http://10.99.99.19:50201/dial.xml
NT: urn:dial-multiscreen-org:service:dial:1
NTS: ssdp:alive
SERVER: Linux/2.6 UPnP/1.0 Sony-BDP/2.0
USN: uuid:00000004-0000-1010-8000-fcf152bb62b1::urn:dial-multiscreen-org:service:dial:1


21:53:56.420689 IP 10.99.99.19.50201 > 239.255.255.250.ssdp: UDP, length 267
E..'..@....V
cc........l...ZNOTIFY * HTTP/1.1
HOST: 239.255.255.250:1900
CACHE-CONTROL: max-age=1800
LOCATION: http://10.99.99.19:50201/dial.xml
NT: upnp:rootdevice
NTS: ssdp:alive
SERVER: Linux/2.6 UPnP/1.0 Sony-BDP/2.0
USN: uuid:00000004-0000-1010-8000-fcf152bb62b1::upnp:rootdevice


21:53:56.442139 IP 10.99.99.19.50201 > 239.255.255.250.ssdp: UDP, length 276
E..0..@....M
cc........l....NOTIFY * HTTP/1.1
HOST: 239.255.255.250:1900
CACHE-CONTROL: max-age=1800
LOCATION: http://10.99.99.19:50201/dial.xml
NT: uuid:00000004-0000-1010-8000-fcf152bb62b1
NTS: ssdp:alive
SERVER: Linux/2.6 UPnP/1.0 Sony-BDP/2.0
USN: uuid:00000004-0000-1010-8000-fcf152bb62b1


21:53:56.463592 IP 10.99.99.19.50201 > 239.255.255.250.ssdp: UDP, length 307
E..O..@.....
cc........l.;.+NOTIFY * HTTP/1.1
HOST: 239.255.255.250:1900
CACHE-CONTROL: max-age=1800
LOCATION: http://10.99.99.19:50201/dial.xml
NT: urn:schemas-upnp-org:device:Basic:1
NTS: ssdp:alive
SERVER: Linux/2.6 UPnP/1.0 Sony-BDP/2.0
USN: uuid:00000004-0000-1010-8000-fcf152bb62b1::urn:schemas-upnp-org:device:Basic:1


21:53:56.485270 IP 10.99.99.19.50201 > 239.255.255.250.ssdp: UDP, length 315
E..W..@....&
cc........l.C.CNOTIFY * HTTP/1.1
HOST: 239.255.255.250:1900
CACHE-CONTROL: max-age=1800
LOCATION: http://10.99.99.19:50201/dial.xml
NT: urn:dial-multiscreen-org:service:dial:1
NTS: ssdp:alive
SERVER: Linux/2.6 UPnP/1.0 Sony-BDP/2.0
USN: uuid:00000004-0000-1010-8000-fcf152bb62b1::urn:dial-multiscreen-org:service:dial:1


21:54:01.285118 ARP, Request who-has 10.99.99.19 tell 10.99.99.116, length 28
........L..h..
cct......
cc.
21:54:01.285249 ARP, Reply 10.99.99.19 is-at fc:f1:52:bb:62:b1, length 46
..........R.b.
cc.L..h..
cct..................
^C
26 packets captured
36 packets received by filter
2 packets dropped by kernel
<<

gavsdavs

Streaming enthusiast

Posts: 21

Joined: Sat Jan 14, 2012 11:15 am

Location: London

Post Sat Jul 06, 2019 9:11 pm

Re: "Cannot find the server", "Cannot load data"

Downgraded to 1.10-1 - Initially the BD Rom could browse serviio, but very quickly the issue re-occurs.

I suspect this is a defective browser/player rather than serviio here, any suggestion as to how i prove it ?
<<

gavsdavs

Streaming enthusiast

Posts: 21

Joined: Sat Jan 14, 2012 11:15 am

Location: London

Post Sat Jul 06, 2019 9:34 pm

Re: "Cannot find the server", "Cannot load data"

Full reset of the bluray player, so far (using v1.10-1 and V2.0) so good.
Will report back if it starts to misbehave again.
<<

atc98092

User avatar

DLNA master

Posts: 3379

Joined: Fri Aug 17, 2012 10:22 pm

Location: Washington (the state)

Post Sat Jul 06, 2019 10:31 pm

Re: "Cannot find the server", "Cannot load data"

Yeah, it does sound like a player hiccup. My Sony BD players have always been reliable, but I tend to be using my Shield or Roku for playback most of the time. If it happens again, and VLC is still working, that doesn't sound like anything to do with Serviio.
Dan

Panasonic ST30 Plasma, Samsung JU7100 4K TV, Sony BDP-S3500, Sharp 4K Roku TV, Insignia Roku TV, Roku 4, Ultra and Stick, Nvidia Shield, Yamaha RX-V583 AVR.
Primary server: Intel i5-6400, 8 gig ram, Windows 10 Pro, 18 TB hard drive space | Test server Windows 10 Pro, AMD Phenom II X4 965, 8 gig ram

HOWTO: Enable debug logging HOWTO: Identify media file contents

Return to Sony

Who is online

Users browsing this forum: No registered users and 3 guests

Powered by phpBB © 2000, 2002, 2005, 2007 phpBB Group.
Designed by ST Software for PTF.