[SOLVED] Sony PS3 browsing shows numbers instead of letters

[gmann001]

First off, I want to say thanks for a great product. Finally something I can setup easily and allows my PS3 to be the media "hub" the way I want it to be.

I do have a question though, when I go through the menu on my PS3, sometimes the "folders" labels will turn into numbers (and stay that way).

For example, on the PS3 in the video section, I will select "TITLES" which brings up a list of folders labeled by the alphabet. If I select any of the folders (for example "S"), it brings up all of the movies I have starting with that letter. If I arrow left to exit out of the folder, what was once a letter is now a number (for example, the S just turned to a "83", Y changed to "89", etc.) This happens on the audio side of things too.

[zip]

Could you post detailed log of this behaviour when you browse?

[gmann001]

Not sure if I am getting the information. I stopped the server, changed the log4j.xml file as instructed and then restarted the server. However, all my "bouncing around" in the PS3 menu system doesn't look like its being recorded.

Here is the portion of the log from when I restarted the server (the full file can be found at http://www.dontblink.net/serviio.zip)

  Code:

2011-06-28 20:37:38,574 INFO  [ServiioConsole] Leaving Serviio Console
2011-06-28 20:40:16,703 DEBUG [ServiioConsole] Initializing Serviio Console
2011-06-28 20:40:16,867 DEBUG [ApplicationInstanceManager] Listening for application instances on socket 44332
2011-06-28 20:40:16,870 INFO  [ServiioConsole] Starting Serviio Console
2011-06-28 20:40:17,025 DEBUG [SwingHelper] Choosing java look and feel: com.sun.java.swing.plaf.windows.WindowsLookAndFeel
2011-06-28 20:40:17,154 INFO  [ServiioConsole] Connecting to Serviio REST on localhost:23423
2011-06-28 20:40:19,281 INFO  [Messages] Loaded console message bundle for locale: en
2011-06-28 20:40:19,672 DEBUG [ServiioConsole] Retrieving preferred console language
2011-06-28 20:40:20,214 DEBUG [ServiioConsole] Setting console locale to be: en
2011-06-28 20:40:20,233 INFO  [Messages] Loaded console message bundle for locale: en
2011-06-28 20:40:20,364 INFO  [UpdateChecker] Checking if a new version is available
2011-06-28 20:40:21,448 DEBUG [ServiioFrameView] Initializing main frame
2011-06-28 20:40:21,539 DEBUG [ServiioFrameView] System tray is supported



[zip]

Did you stop the server in the Windows Services menu? Or just via the console? It looks the console picked up the log4j change, but not the actual server.

[gmann001]

I did all the stopping/restarting via the links posted in my "programs list" (there were icons called stop serviio service and start serviio service).

My pc rebooted over night (thanks to Windows updates) and so everything should be restarted now. Plus I just started up my PS3 for the day, so then everything has definitely been restarted. I am getting alot more in my log files now.

http://www.dontblink.net/serviio.log.zip

[zip]

Did you see the behaviour today? I don't see it in the logs, looks like you went to Video/Titles ... but not back up..?

[gmann001]

Some observations...

It appears the issue only appears when I go to a PS3 menu that has all the letters of the alphabet (like Titles).

Sometimes when I go to the Music --> Titles menu, I will get a partial list of the alphabet (due to the large library?) and I go into a letter (lets say "G") and then back out, the letter changes to the number, but when the library list finishes loading and I get all of the alphabet folders, the number then refreshes back to the letter and all is well.

But if the library loads faster (like under videos since I don't have near as many files), the letter folder stays as a number (I'm assuming because the PS3 is done with its loading and there is no "refresh")

[gmann001]

I do see the issue today. Once everything started back up, I ran through the menus on my PS3 and got the same issue. I can send/attach a picture of what it looks like if you want.

[zip]

ok, it looks like the PS3's issue then as Serviio always returns the same response back - it's not like it returns numbers and then letters. You might be right, the PS3 loads the response and if it takes longer it doesn't properly render the results until it's finished loading it. How long does the letter listing take? It should all be cached, especially when coming back to the original menu.

[gmann001]

The listing for the smaller library (videos) is almost instant. The bigger library (audio) seems to load in two or three batches... it would load maybe up to the letter "k" and then another chunk of letters, and then maybe another chunk. If I saty out of the folders and just let it completely load all the letters, it takes maybe 20 seconds to completely list. If I jump into a folder and then back out before the list is completed, thats where I see the folder label change from the letter to a number and then when the next chunk of folders is listed, it changes back to the letter.

Once all of the folders are listed, then the number never does not change back untl I power down the PS3 and start over.

It's acting like the PS3 forgets what to render the folder label as and so it just uses an enumeration or something.

[gmann001]

Here are shots of the PS3 screen.

Step 1. I already went into the "S" folder and now the label shows "83". Note that the "U" folders label is properly rendered.
Step 2. I enter the folder labeled as "U" to browse.
Step 3. When I exit the "U" labeled folder, it now displays as "85"

I also use a PS3 and have the same issue. I have noticed it's not only with the titles list either it happens with: Directors, Producers and Actors. I thought maybe there was a bug in the PS3 software version that I was using (Version 3.56) so I updated to the latest (Version 3.66). Unfortuantely this doesn't fix the problem.

Also another problem I have is that during watching certain films partway through the film stops then starts again as if it needs to be buffered. Some films are worse than others. I am wondering if it's to do with the file format of the film or due to using it over WIFI. If this was the case (WIFI issue) then I would expect it to happen with every film that I watch but this doesn't happen. I haven't tried connecting the PS3 through an Ethernet cable to see if this fixes the problem. Maybe I should but then again I am not convinced this would fix the problem.

[Cerberus]

I also use a PS3 and have the same issue. I have noticed it's not only with the titles list either it happens with: Directors, Producers and Actors. I thought maybe there was a bug in the PS3 software version that I was using (Version 3.56) so I updated to the latest (Version 3.66). Unfortuantely this doesn't fix the problem.

Also another problem I have is that during watching certain films partway through the film stops then starts again as if it needs to be buffered. Some films are worse than others. I am wondering if it's to do with the file format of the film or due to using it over WIFI. If this was the case (WIFI issue) then I would expect it to happen with every film that I watch but this doesn't happen. I haven't tried connecting the PS3 through an Ethernet cable to see if this fixes the problem. Maybe I should but then again I am not convinced this would fix the problem.

The naming problem is a bug in the PS3 frimware that they still havent fixed, not a serviio problem.

bitrate of the film and HD/SD will have an effect on buffer issues but streaming over wireless will never be as good as wired connection through a DECENT router.

I also have the problem with the letters/names etc changing to numbers on my PS3. It's very annoying. The only way to get it to change back to normal is to restart the server.

Just wanted to say that mezzmo does not have this problem. I tested it and they dont change to numbers. So maybe it is a Serviio problem? Or maybe mezzmo just does it completely different, I have no idea. Just thought I'd let you guys know because maybe there is a solution out there.
I have to point out tho, even with this small issue Serviio is still the bar far the best media server I've used so far. I wish I found it earlier!

[gmann001]

I have to point out tho, even with this small issue Serviio is still the bar far the best media server I've used so far. I wish I found it earlier!

Agreed!

I do wish Sony PS3 would fix this if it is indeed their issue.

[zip]

It was a bug and I have fixed it now. Will be in the next release.