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Android Tablet cannot access Serviio

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jhb50

DLNA master

Posts: 2856

Joined: Thu Jun 30, 2011 9:32 pm

Post Fri Oct 10, 2014 12:29 am

Android Tablet cannot access Serviio

What causes devices to be greyed out on Console/Status?
I have a green light on my Tablet Running Bubble but it is greyed out so cannot access Serviio?
How do I fix this?

Console.jpg
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If I delete the device from the console, Serviio immediately becomes available on the device, but the device does nor reappear on the console....which makes no sense at all!

console2.jpg
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Then after a long wait (10+ minutes) it appears on the console. But why was it greyed out, and why did it not reactivate when the green light went on? Looks like a bug to me.

console3.jpg
console3.jpg (117.41 KiB) Viewed 3013 times


I can then set the profile for the device as per the next post.
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jhb50

DLNA master

Posts: 2856

Joined: Thu Jun 30, 2011 9:32 pm

Post Fri Oct 10, 2014 12:52 am

Re: Android Tablet cannot access Serviio

console4.jpg
console4.jpg (116.69 KiB) Viewed 3010 times


Note that my DVD Player at .21 has not yet re-appeared in the console list.

Wow.. at last after 30 some minutes it has reappeared.

console5.jpg
console5.jpg (122.93 KiB) Viewed 3010 times


So:

1. Why greyed out
2. Why not restored when green light back on
3. Why so long to reappear after deleting.
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atc98092

User avatar

DLNA master

Posts: 3461

Joined: Fri Aug 17, 2012 10:22 pm

Location: Washington (the state)

Post Fri Oct 10, 2014 1:08 pm

Re: Android Tablet cannot access Serviio

I noticed the same problem with my new Samsung TV, but only on one of my Serviio boxes. Have no idea why it loaded that way, but you can right-click on entry and allow the device to work with Serviio. Hit the save button and the line-out disappears and it is no longer grayed out. Then your device can use Serviio. Worked for me last night.

And I do have Serviio configured to allow all new devices to connect and use. Strange why one Serviio box had no issue, while the other was blocked. :?
Dan

Panasonic ST30 Plasma, Samsung JU7100 4K TV, Sony BDP-S3500, Sharp 4K Roku TV, Insignia Roku TV, Roku 4, Ultra and Stick, Nvidia Shield, Yamaha RX-V583 AVR.
Primary server: Intel i5-6400, 8 gig ram, Windows 10 Pro, 18 TB hard drive space | Test server Windows 10 Pro, AMD Phenom II X4 965, 8 gig ram

HOWTO: Enable debug logging HOWTO: Identify media file contents
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zip

User avatar

Serviio developer / Site Admin

Posts: 17095

Joined: Sat Oct 24, 2009 12:24 pm

Location: London, UK

Post Fri Oct 10, 2014 2:48 pm

Re: Android Tablet cannot access Serviio

I assume you have to select Enable access for new devices. If you means the strike-through entries as greyed out.

Items like that mean the device has no access.
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jhb50

DLNA master

Posts: 2856

Joined: Thu Jun 30, 2011 9:32 pm

Post Fri Oct 10, 2014 6:16 pm

Re: Android Tablet cannot access Serviio

zip wrote:I assume you have to select Enable access for new devices. If you means the strike-through entries as greyed out.

Items like that mean the device has no access.

Yes, I keep enable clicked until the device is available, then I disable it so unwanted devices do not get added.

Please clarify "the device has no access". I thought the green and red lights indicated when the device was on or off, so who is doing the greying out and what is the trigger for that? Obviously its more than the device is turned off, so what causes Serviio to grey/cross it out?
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jhb50

DLNA master

Posts: 2856

Joined: Thu Jun 30, 2011 9:32 pm

Post Fri Oct 10, 2014 7:31 pm

Re: Android Tablet cannot access Serviio

but you can right-click on entry and allow the device to work with Serviio. Hit the save button and the line-out disappears and it is no longer grayed out. Then your device can use Serviio. Worked for me last night.

Seems this is the answer, although it is not documented anywhere.
Any device can be disabled/enabled by right clicking and clicking or unclicking "Device Allowed" and then saving.
Thanks "atc.."

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