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Some Video Files Missing

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johnmatushek

Serviio newbie

Posts: 3

Joined: Thu Jun 13, 2013 3:48 am

Post Thu Jun 13, 2013 3:56 am

Some Video Files Missing

I am a new user of Serviio, but I am quite impressed. I have been able to share my pictures, audio, and (most of) my video. However, I have season 1 and season 2 of Game of Thrones on my PC. These videos do not show up on any of the devices I have used to connect to Serviio. In all cases, under Folder view, the folder shows as empty. These are legal files, downloaded from iTunes. Every other video file shows up properly.

Here's the MediaInfo for one of the files:

General
Complete name : M:\Video\Game of Thrones\Season 1\01 Winter Is Coming (1080p HD).m4v
Format : MPEG-4
Codec ID : M4V
File size : 2.38 GiB
Duration : 1h 1mn
Overall bit rate mode : Variable
Overall bit rate : 5 527 Kbps
Movie name : Winter Is Coming
Album : Game of Thrones
Album/Performer : Game of Thrones
Part/Position : 1
Part/Total : 1
Track name/Position : 1
Performer : Game of Thrones
Genre : Sci-Fi & Fantasy
Recorded date : UTC 2011-04-17 07:00:00
Encoded date : UTC 2013-01-09 17:32:50
Tagged date : UTC 2013-01-09 17:33:59
Copyright : © 2011 Home Box Office, Inc.
Cover : Yes
apID : johnmatushek@hotmail.com
cnID : 494877461
atID : 441216384
plID : 482730236
geID : 4008
sfID : 143441
desc : Series Premiere. A Night's Watch deserter is tracked down outside of Winterfell, prompting swift
hdvd : 2
tvnn : HBO
tvsh : Game of Thrones
tven : 1
tvsn : 1
tves : 1
stik : 10
purd : 2013-05-30 03:35:04
soal : Game of Thrones, Season 1
xid : hbo:vendor_id:HBO_GAMEOFTHRONES01_634424_HBO_GAMEOFTHRONES_SEASON_001_BONUS
flvr : 18:1080p
iTunEXTC : us-tv|TV-MA|600|
ldes : Series Premiere. A Night's Watch deserter is tracked down outside of Winterfell, prompting swift justice from Lord Eddard 'Ned' Stark, and raising concerns about the dangers in the lawless lands north of the Wall. Returning home, Ned learns from his wife Catelyn that his mentor, Jon Arryn, has died in the Westeros capital of King's Landing, and that King Robert is on his way north to offer Ned the position as the King's Hand. Meanwhile, across the Narrow Sea in Pentos, Viserys Targaryen hatches a plan to win back the throne by forging an allegiance with the nomadic Dothraki warriors by giving its leader, Khal Drogo, his lovely sister Daenerys's hand in marriage. Robert arrives at Winterfell with his wife, Queen Cersei, and other members of the Lannister family: her twin brother Jaime, dwarf brother Tyrion, and Cersei's son and heir to the throne, 12-year-old Joffrey. Unable to refuse his old friend and king, Ned prepares to leave for King's Landing, as Jon Snow decides to travel north to Black Castle to join the Night's Watch, accompanied by a curious Tyrion. But a startling act of treachery directed at young Bran may end up postponing their respective departures.
sdes : Trouble is brewing in Westeros. For the inhabitants of this world, control of the Iron Throne holds the lure of great power. But in a land where seasons can last a lifetime, winter is coming...and beyond the Great Wall that protects them, a forgotten evil has returned. HBO presents this epic series based on the book series 'A Song of Ice and Fire' by George R.R. Martin.
iTunMOVI : <?xml version="1.0" encoding="UTF-8"?> / <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd"> / <plist version="1.0"> / <dict> / <key>asset-info</key> / <dict> / <key>closed-captioned</key> / <true/> / <key>file-size</key> / <integer>2207430644</integer> / <key>flavor</key> / <string>7:720p</string> / <key>high-definition</key> / <true/> / <key>screen-format</key> / <string>widescreen</string> / <key>soundtrack</key> / <string>DD,DS</string> / </dict> / </dict> / </plist>

Video
ID : 1
Format : AVC
Format/Info : Advanced Video Codec
Format profile : High@L4.0
Format settings, CABAC : Yes
Format settings, ReFrames : 4 frames
Codec ID : drmi / avc1 / c608
Duration : 1h 1mn
Bit rate : 4 977 Kbps
Width : 1 920 pixels
Height : 1 080 pixels
Display aspect ratio : 16:9
Frame rate mode : Constant
Frame rate : 23.976 fps
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Progressive
Bits/(Pixel*Frame) : 0.100
Stream size : 2.14 GiB (90%)
Language : English
Encoded date : UTC 2013-01-09 17:32:47
Tagged date : UTC 2013-01-09 17:33:59
Color primaries : BT.709
Transfer characteristics : BT.709
Matrix coefficients : BT.709

Audio #1
ID : 2
Format : AAC
Format/Info : Advanced Audio Codec
Format profile : LC
Codec ID : 40
Duration : 1h 1mn
Source duration : 1h 1mn
Bit rate mode : Constant
Bit rate : 160 Kbps
Channel(s) : 2 channels
Channel positions : Front: L R
Sampling rate : 48.0 KHz
Compression mode : Lossy
Delay relative to video : 42ms
Stream size : 69.5 MiB (3%)
Source stream size : 69.5 MiB (3%)
Language : English
Encoded date : UTC 2013-01-09 17:32:47
Tagged date : UTC 2013-01-09 17:33:59
Encryption : iTunes

Audio #2
ID : 3
Format : drms
Codec ID : drms
Duration : 1h 1mn
Bit rate mode : Constant
Bit rate : 384 Kbps
Sampling rate : 48.0 KHz
Bit depth : 16 bits
Delay relative to video : 42ms
Stream size : 169 MiB (7%)
Language : English
Encoded date : UTC 2013-01-09 17:32:47
Tagged date : UTC 2013-01-09 17:33:59
Encryption : iTunes

Text
ID : 4
Format : p608
Codec ID : p608
Duration : 1h 0mn
Source duration : 1h 0mn
Bit rate mode : Variable
Bit rate : 83 bps
Delay relative to video : 42ms
Stream size : 36.9 KiB (0%)
Source stream size : 36.9 KiB (0%)
Language : English
Encoded date : UTC 2013-01-09 17:32:47
Tagged date : UTC 2013-01-09 17:33:59
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zip

User avatar

Serviio developer / Site Admin

Posts: 17215

Joined: Sat Oct 24, 2009 12:24 pm

Location: London, UK

Post Thu Jun 13, 2013 3:51 pm

Re: Some Video Files Missing

can you post ffmpeg -i for the file?
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johnmatushek

Serviio newbie

Posts: 3

Joined: Thu Jun 13, 2013 3:48 am

Post Sat Jun 15, 2013 4:19 am

Re: Some Video Files Missing

Here's the ffmpeg info:

  Code:
[mov,mp4,m4a,3gp,3g2,mj2 @ 014B5AE0] multiple edit list entries, a/v desync might occur, patch welcome
[mov,mp4,m4a,3gp,3g2,mj2 @ 014B5AE0] stream 0, timescale not set
[mov,mp4,m4a,3gp,3g2,mj2 @ 014B5AE0] Stream #3: not enough frames to estimate rate; consider increasing probesize
[mov,mp4,m4a,3gp,3g2,mj2 @ 014B5AE0] Stream #4: not enough frames to estimate rate; consider increasing probesize
[mov,mp4,m4a,3gp,3g2,mj2 @ 014B5AE0] Could not find codec parameters for stream 1 (Video: none (drmi / 0x696D7264), 1920
x1080, 4976 kb/s): unknown codec
Consider increasing the value for the 'analyzeduration' and 'probesize' options
[mov,mp4,m4a,3gp,3g2,mj2 @ 014B5AE0] Could not find codec parameters for stream 2 (Audio: none (drms / 0x736D7264), 4800
0 Hz, 5.1(side), 384 kb/s): unknown codec
Consider increasing the value for the 'analyzeduration' and 'probesize' options
[mov,mp4,m4a,3gp,3g2,mj2 @ 014B5AE0] Could not find codec parameters for stream 3 (Subtitle: none (p608 / 0x38303670)):
unknown codec
Consider increasing the value for the 'analyzeduration' and 'probesize' options
Input #0, mov,mp4,m4a,3gp,3g2,mj2, from '01 Winter Is Coming (1080p HD).m4v':
  Metadata:
    major_brand     : M4V
    minor_version   : 0
    compatible_brands: M4V mp42isom
    creation_time   : 2013-01-09 17:32:50
    title           : Winter Is Coming
    artist          : Game of Thrones
    album_artist    : Game of Thrones
    album           : Game of Thrones
    genre           : Sci-Fi & Fantasy
    track           : 1
    disc            : 1/1
    gapless_playback: 0
    date            : 2011-04-17T07:00:00Z
    copyright       : ┬⌐ 2011 Home Box Office, Inc.
    description     : Series Premiere. A Night's Watch deserter is tracked down outside of Winterfell, prompting swift
    hd_video        : 2
    network         : HBO
    show            : Game of Thrones
    episode_id      : 1
    season_number   : 1
    episode_sort    : 1
    media_type      : 10
    synopsis        : Series Premiere. A Night's Watch deserter is tracked down outside of Winterfell, prompting swift j
ustice from Lord Eddard 'Ned' Stark, and raising concerns about the dangers in the lawless lands north of the Wall. Retu
rning home, Ned learns from his wife
  Duration: 01:01:36.16, start: 0.000000, bitrate: 5526 kb/s
    Stream #0:0(eng): Audio: aac (drms / 0x736D7264), 48000 Hz, stereo, fltp, 157 kb/s
    Metadata:
      creation_time   : 2013-01-09 17:32:50
      handler_name    : Apple Sound Media Handler
    Stream #0:1(eng): Video: none (drmi / 0x696D7264), 1920x1080, 4976 kb/s, SAR 1:1 DAR 16:9, 23.98 fps, 23.98 tbr, 239
76 tbn, 23976 tbc
    Metadata:
      creation_time   : 2013-01-09 17:32:50
      handler_name    : Apple Video Media Handler
    Stream #0:2(eng): Audio: none (drms / 0x736D7264), 48000 Hz, 5.1(side), 384 kb/s
    Metadata:
      creation_time   : 2013-01-09 17:32:50
      handler_name    : Apple Sound Media Handler
    Stream #0:3(eng): Subtitle: none (p608 / 0x38303670)
    Metadata:
      creation_time   : 2013-01-09 17:32:50
      handler_name    : Apple Closed Caption Media Handler
    Stream #0:4: Video: mjpeg, yuvj444p, 640x640 [SAR 72:72 DAR 1:1], 90k tbr, 90k tbn, 90k tbc
At least one output file must be specified
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zip

User avatar

Serviio developer / Site Admin

Posts: 17215

Joined: Sat Oct 24, 2009 12:24 pm

Location: London, UK

Post Sun Jun 16, 2013 3:08 pm

Re: Some Video Files Missing

The file has DRM in it, so it will not work via DLNA. As it's bought in iTunes it will only work in iTunes-connected players.
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johnmatushek

Serviio newbie

Posts: 3

Joined: Thu Jun 13, 2013 3:48 am

Post Sun Jun 16, 2013 6:31 pm

Re: Some Video Files Missing

Thanks for getting to the bottom of this mystery.

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