Post Wed Jan 15, 2014 6:04 pm

Serviio cannot connect to NAS - how to solve?

I have set up Serviio on a Mac mini 2012 running OSX 10.9 and I have the serviio console running on the mac also. I have a Samsung 39F5500 TV and this can see the Serviio DNLA service fine. I have copied a couple of movies onto the mac local disk and mapped this location in serviio and these play fine on the Samsung TV. I have a Synology DS410 NAS and use this as a media library, the mac can see the NAS fine within Finder but I cannot get Serviio to access the NAS.
Having trawled the forums I noticed the issue about permissions and so I have set up a user on the mac - name: 'serviio' password: 'test' and then set up the same user on the NAS (both accounts use all lower case letters to try to avoid issues). The NAS user has full access to the media folders and the mac user has been setup as an administrator. I have also set up Serviio to start automatically when the mac boots using 'launchd' (plist file in Library) and for this to be launched by the 'serviio' user. I can see the serviio process running and it is owned by user serviio. But still I cannot get serviio to see the NAS media.
I have tried entering the path as '\\diskstation\movies\Movies' or as '\\192.168.4.26\movies\Movies' this being the IP of the NAS but no luck. :(

Can anybody suggest how I can find out the root problem as I am not sure if it is a permissions issue or a path mapping issue or what?

Update:
Just seen the post about how to turn on detailed logging in serviio so I will enable this first and see if I can get more info about the problem from that.