Tue Jul 22, 2014 4:09 am
Cannot log in to Media Browser
Version: 1.4.1.2-0026
Hardware: Synology +1513
License: Purchased
I downloaded my Serviio version yesterday and installed it. Today I attempted to log into the Media Browser like I did yesterday (using the password I set in the console.), and I get a flash of the screen real quick, then it puts me back at the log in screen as though it was my first time visiting the page. It didn't have an error on the post-back or anything. I then checked the last few lines of the serviio.log file and found the following:
2014-07-21 19:20:08,656 WARN [IndexedDiskCache] Region [tokens] Reseting cache
2014-07-21 19:20:17,898 WARN [ServiioStatusService] AuthenticationException occured. Returning error code 401 to the REST layer. Message: The provided authentication token is invalid or expired.
2014-07-21 19:21:59,255 WARN [ServiioStatusService] AuthenticationException occured. Returning error code 401 to the REST layer. Message: The provided authentication token is invalid or expired.
2014-07-21 19:22:11,670 WARN [IndexedDiskCache] Region [tokens] Reseting cache
2014-07-21 19:22:28,834 WARN [ServiioStatusService] AuthenticationException occured. Returning error code 401 to the REST layer. Message: The provided authentication token is invalid or expired.
2014-07-21 19:22:57,847 WARN [ServiioStatusService] AuthenticationException occured. Returning error code 401 to the REST layer. Message: Received authentication doesn't match, probably wrong password.
2014-07-21 19:23:09,260 WARN [ServiioStatusService] AuthenticationException occured. Returning error code 401 to the REST layer. Message: The provided authentication token is invalid or expired.
2014-07-21 19:27:04,478 WARN [IndexedDiskCache] Region [tokens] Reseting cache
2014-07-21 19:27:08,597 WARN [ServiioStatusService] AuthenticationException occured. Returning error code 401 to the REST layer. Message: The provided authentication token is invalid or expired.
Now I can get Serviio to dump these lines every time I attempt another few log ins. I have change my password (thinking it was too weak for the system) several times. This worked perfectly yesterday. No configuration changes have taken place since the installation/configuration yesterday. The last configuration change I performed yesterday was changing the line in the profiles.xml file that states "<FriendlyName>Serviio (1.4.1.2)</FriendlyName>" off the suggestion from a forum that said this is how you change the dnla display name that shows up on the renderers. I used the vi command on the file. Could this somehow corrupted the file? If so how do I get another one without uninstalling and installing the package in Synology DSM 5?
Please help, I really like this product is why I purchased it. I want to provide the best feedback possible and hopefully receive a response.
Regards,
CharlieBox
Hardware: Synology +1513
License: Purchased
I downloaded my Serviio version yesterday and installed it. Today I attempted to log into the Media Browser like I did yesterday (using the password I set in the console.), and I get a flash of the screen real quick, then it puts me back at the log in screen as though it was my first time visiting the page. It didn't have an error on the post-back or anything. I then checked the last few lines of the serviio.log file and found the following:
2014-07-21 19:20:08,656 WARN [IndexedDiskCache] Region [tokens] Reseting cache
2014-07-21 19:20:17,898 WARN [ServiioStatusService] AuthenticationException occured. Returning error code 401 to the REST layer. Message: The provided authentication token is invalid or expired.
2014-07-21 19:21:59,255 WARN [ServiioStatusService] AuthenticationException occured. Returning error code 401 to the REST layer. Message: The provided authentication token is invalid or expired.
2014-07-21 19:22:11,670 WARN [IndexedDiskCache] Region [tokens] Reseting cache
2014-07-21 19:22:28,834 WARN [ServiioStatusService] AuthenticationException occured. Returning error code 401 to the REST layer. Message: The provided authentication token is invalid or expired.
2014-07-21 19:22:57,847 WARN [ServiioStatusService] AuthenticationException occured. Returning error code 401 to the REST layer. Message: Received authentication doesn't match, probably wrong password.
2014-07-21 19:23:09,260 WARN [ServiioStatusService] AuthenticationException occured. Returning error code 401 to the REST layer. Message: The provided authentication token is invalid or expired.
2014-07-21 19:27:04,478 WARN [IndexedDiskCache] Region [tokens] Reseting cache
2014-07-21 19:27:08,597 WARN [ServiioStatusService] AuthenticationException occured. Returning error code 401 to the REST layer. Message: The provided authentication token is invalid or expired.
Now I can get Serviio to dump these lines every time I attempt another few log ins. I have change my password (thinking it was too weak for the system) several times. This worked perfectly yesterday. No configuration changes have taken place since the installation/configuration yesterday. The last configuration change I performed yesterday was changing the line in the profiles.xml file that states "<FriendlyName>Serviio (1.4.1.2)</FriendlyName>" off the suggestion from a forum that said this is how you change the dnla display name that shows up on the renderers. I used the vi command on the file. Could this somehow corrupted the file? If so how do I get another one without uninstalling and installing the package in Synology DSM 5?
Please help, I really like this product is why I purchased it. I want to provide the best feedback possible and hopefully receive a response.
Regards,
CharlieBox
