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Size limitation on Hard Drive

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WinLange

Serviio newbie

Posts: 2

Joined: Tue Oct 14, 2014 6:04 pm

Post Tue Oct 14, 2014 6:17 pm

Size limitation on Hard Drive

I have a LG Blue Ray Player and a WDTV. When I use Serviio and browse the folders and try and play videos on the network that are located on my external hard drives attached to my home computer, I find that any drive that is larger than one terabyte comes back with no video files found. I have a 3 terabyte drive, 2 terabyte drive, 1.5 terabyte drive, no videos found. On my 1 terabyte drive, no problem. On my 2 terabyte drive and is partitioned in half, no problem.

No where do I find that there is a size limitation on my networked drives. I can connect the drives via the USB ports on my LG Blue Ray Player, and my WDTV. I do not want to juggle my drives back and forth. I should be able to browse over my network and play what I to watch. What gives?
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atc98092

User avatar

DLNA master

Posts: 5446

Joined: Fri Aug 17, 2012 10:22 pm

Location: Washington (the state)

Post Tue Oct 14, 2014 9:54 pm

Re: Size limitation on Hard Drive

I've never encountered a drive size issue, and I have drive sizes from 500MB to 3TB. I'm inclined to believe it's a permissions issue. With networked drives, Serviio does not have the same permissions your user account has. And if you are using a mapped drive letter (assuming Windows), Serviio also won't see that letter.

On the computer that has the drives you are connecting to, make sure that permissions are set for Everyone and Guest (again, assuming Windows). If the shared folders are on a Mac or *nix box, there are similar user names, but I can't remember them off hand. Been a while since I've tinkered with Linux. :P

There is one other method, which entails changing the user account that Serviio runs under. Try the permissions settings first.
Dan

LG NANO85 4K TV, Samsung JU7100 4K TV, Sony BDP-S3500, Sharp 4K Roku TV, Insignia Roku TV, Roku Ultra, Premiere and Stick, Nvidia Shield, Yamaha RX-V583 AVR.
Primary server: AMD Ryzen 5 5600GT, 32 gig ram, Windows 11 Pro, 22 TB hard drive space | Test server: Intel i5-6400, 16 gig ram, Windows 10 Pro

HOWTO: Enable debug logging HOWTO: Identify media file contents
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WinLange

Serviio newbie

Posts: 2

Joined: Tue Oct 14, 2014 6:04 pm

Post Tue Oct 14, 2014 11:27 pm

Re: Size limitation on Hard Drive

I am using Windows 7. I give permission to everyone on the drive. I use the same permissions on all my drives. I don't use drive mappimg, as I believe the same as you regarding drive letters. I use the network path, \\drive\folder\sub-folder etc...

Again, the drives with a partition size of one Terrabyte I access easily. On the drives larger then one Terrabyte I see the folders, but not the files inside the shared folders, and when I access inside those folders, it says no supported video files, or to that affect.

I was talking to my brother on the phone regarding this and said search for the common denominator, and then I saw that only the larger the one Terabyte drives/partitions were having the problem, and not the lesser drive/partiltions. I can't see why, as I can see the files from my computer, but not on the two players I have using Serviio as the MediaServer. I tried another Universal MediaServer, and I can see the files, but it doesn't play, and it isn't as good as Serviio (if Serviio would only play over the network).
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probedb

Streaming enthusiast

Posts: 48

Joined: Fri Jan 25, 2013 11:33 am

Post Wed Oct 15, 2014 12:37 pm

Re: Size limitation on Hard Drive

Seeing as my video partition on my RAID setup is 4TB, it's nothing to do with disc size.
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atc98092

User avatar

DLNA master

Posts: 5446

Joined: Fri Aug 17, 2012 10:22 pm

Location: Washington (the state)

Post Wed Oct 15, 2014 10:22 pm

Re: Size limitation on Hard Drive

In Windows, giving permissions to the "Everyone" name actually doesn't. At least not in my experience :lol:

What I have had to do is enable the Guest account, then give Guest read privileges. I was then finally able to get Serviio to see a networked share. Annoying, but since it's my private network I'm ok with the Guest account being active. Back when I was an IT Administrator, I kept the Guest account disabled on our equipment so sneaking people had one less opening to attempt. :)
Dan

LG NANO85 4K TV, Samsung JU7100 4K TV, Sony BDP-S3500, Sharp 4K Roku TV, Insignia Roku TV, Roku Ultra, Premiere and Stick, Nvidia Shield, Yamaha RX-V583 AVR.
Primary server: AMD Ryzen 5 5600GT, 32 gig ram, Windows 11 Pro, 22 TB hard drive space | Test server: Intel i5-6400, 16 gig ram, Windows 10 Pro

HOWTO: Enable debug logging HOWTO: Identify media file contents

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