video not working on my lg tv

Hi,
it is the first time i don't find a way to watch a video with my LG tv 55la620s and serviio. I use Lg tv/player profile and transcoding is activate.
The video works if i plug directly an usb drive on my TV.
i saw it on my tv but i have an error message (file not supported) when i launch it.

ffmpeg version N-54096-ge41bf19 Copyright (c) 2000-2013 the FFmpeg developers
built on Jun 18 2013 10:49:28 with gcc 4.7.2 (GCC)
configuration: --enable-static --disable-shared --disable-ffplay --disable-ffserver --enable-memalign-hack --enable-libmp3lame --enable-libass --enable-librtmp --enable-fontconfig --enable-libfreetype --enable-zlib --enable-libx264 --extra-libs='-lrtmp -lpolarssl -lws2_32 -lwinmm -lexpat -lfreetype -lfribidi -lz' --arch=x86 --enable-runtime-cpudetect --enable-pthreads --target-os=mingw32 --cross-prefix=i686-w64-mingw32- --enable-gpl --pkg-config=pkg-config
libavutil 52. 37.101 / 52. 37.101
libavcodec 55. 16.100 / 55. 16.100
libavformat 55. 9.100 / 55. 9.100
libavdevice 55. 2.100 / 55. 2.100
libavfilter 3. 77.101 / 3. 77.101
libswscale 2. 3.100 / 2. 3.100
libswresample 0. 17.102 / 0. 17.102
libpostproc 52. 3.100 / 52. 3.100
Input #0, mov,mp4,m4a,3gp,3g2,mj2, from 'F:\download\Films TV\missing.mp4':
Metadata:
major_brand : isom
minor_version : 512
compatible_brands: isomiso2avc1mp41
encoder : Stupid Ocelot
Duration: 00:58:14.72, start: 0.000000, bitrate: 905 kb/s
Stream #0:0(eng): Video: h264 (High) (avc1 / 0x31637661), yuv420p, 720x404 [SAR 1:1 DAR 180:101], 754 kb/s, 25 fps, 25 tbr, 20k tbn, 50 tbc
Metadata:
handler_name : VideoHandler
Stream #0:1(und): Audio: aac (mp4a / 0x6134706D), 48000 Hz, stereo, fltp, 137 kb/s
Metadata:
handler_name : SoundHandler
At least one output file must be specified


in media info :

Général
Complete name : F:\download\Films TV\missing.mp4
Format : MPEG-4
Format profile : Base Media
Codec ID : isom
File size : 377 Mio
Duration : 58mn 14s
Overall bit rate mode : Variable
Overall bit rate : 905 Kbps
Writing application : Stupid Ocelot

Vidéo
ID : 1
Format : AVC
Format/Info : Advanced Video Codec
Format profile : High@L3.1
Format settings, CABAC : Oui
Format settings, ReFrames : 5 images
Codec ID : avc1
Codec ID/Info : Advanced Video Coding
Duration : 58mn 14s
Bit rate : 754 Kbps
Width : 720 pixels
Height : 404 pixels
Display aspect ratio : 16/9
Frame rate mode : Constant
Frame rate : 25,000 Im/s
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Progressif
Bits/(Pixel*Frame) : 0.104
Stream size : 314 Mio (83%)
Writing library : x264 core 142 r2479 dd79a61
Encoding settings : cabac=1 / ref=5 / deblock=1:0:0 / analyse=0x3:0x113 / me=umh / subme=8 / psy=1 / psy_rd=1.00:0.00 / mixed_ref=1 / me_range=16 / chroma_me=1 / trellis=1 / 8x8dct=1 / cqm=0 / deadzone=21,11 / fast_pskip=1 / chroma_qp_offset=-2 / threads=12 / lookahead_threads=2 / sliced_threads=0 / nr=0 / decimate=1 / interlaced=0 / bluray_compat=0 / constrained_intra=0 / bframes=3 / b_pyramid=2 / b_adapt=2 / b_bias=0 / direct=3 / weightb=1 / open_gop=0 / weightp=2 / keyint=250 / keyint_min=25 / scenecut=40 / intra_refresh=0 / rc_lookahead=50 / rc=crf / mbtree=1 / crf=19.0 / qcomp=0.60 / qpmin=0 / qpmax=69 / qpstep=4 / ip_ratio=1.40 / aq=1:1.00
Language : Anglais
Matrix coefficients : BT.709

Audio
ID : 2
Format : AAC
Format/Info : Advanced Audio Codec
Format profile : LC
Codec ID : 40
Duration : 58mn 14s
Bit rate mode : Variable
Bit rate : 137 Kbps
Maximum bit rate : 172 Kbps
Channel(s) : 2 canaux
Channel positions : Front: L R
Sampling rate : 48,0 KHz
Compression mode : Avec perte
Stream size : 57,2 Mio (15%)

For example this video works :

ffmpeg version N-54096-ge41bf19 Copyright (c) 2000-2013 the FFmpeg developers
built on Jun 18 2013 10:49:28 with gcc 4.7.2 (GCC)
configuration: --enable-static --disable-shared --disable-ffplay --disable-ffserver --enable-memalign-hack --enable-libmp3lame --enable-libass --enable-librtmp --enable-fontconfig --enable-libfreetype --enable-zlib --enable-libx264 --extra-libs='-lrtmp -lpolarssl -lws2_32 -lwinmm -lexpat -lfreetype -lfribidi -lz' --arch=x86 --enable-runtime-cpudetect --enable-pthreads --target-os=mingw32 --cross-prefix=i686-w64-mingw32- --enable-gpl --pkg-config=pkg-config
libavutil 52. 37.101 / 52. 37.101
libavcodec 55. 16.100 / 55. 16.100
libavformat 55. 9.100 / 55. 9.100
libavdevice 55. 2.100 / 55. 2.100
libavfilter 3. 77.101 / 3. 77.101
libswscale 2. 3.100 / 2. 3.100
libswresample 0. 17.102 / 0. 17.102
libpostproc 52. 3.100 / 52. 3.100
Input #0, mov,mp4,m4a,3gp,3g2,mj2, from 'F:\download\Films TV\chicago.pd.106.hdtv-lol.mp4':
Metadata:
major_brand : isom
minor_version : 1
compatible_brands: isom
creation_time : 2014-02-27 02:39:00
Duration: 00:42:15.57, start: 0.000000, bitrate: 980 kb/s
Stream #0:0(und): Video: h264 (High) (avc1 / 0x31637661), yuv420p, 720x404, 856 kb/s, 23.98 fps, 23.98 tbr, 24k tbn, 47.95 tbc
Metadata:
creation_time : 2014-02-27 02:28:49
handler_name : L-SMASH Video Media Handler
Stream #0:1(und): Audio: aac (mp4a / 0x6134706D), 48000 Hz, stereo, fltp, 120 kb/s
Metadata:
creation_time : 2014-02-27 02:39:01
handler_name : GPAC ISO Audio Handler
At least one output file must be specified


if someone can help me !
thanks a lot

Someone can help me ? Thanks a lot

[DenyAll]

Do other MP4 files play - if its only this one file try re-muxing it using the command:

ffmpeg -i "F:\download\Films TV\missing.mp4" -c copy -map 0 "F:\download\Films TV\missing1.mp4"

and see if the new file works. Otherwise try:

1. If any subtitle options are on, turn them off and try again
2. Try the Generic DLNA Profile
3. Try the Panasonic Viera G/GT/DT/UT/VT (2011/2012) profile

and let us know the outcome

hi DenyAll,
Thanks a lot for your reply.. it works with the the Panasonic Viera G/GT/DT/UT/VT (2011/2012) profile
Why ? can i change or update the lg profile ? thanks a lot !

Denyall, can you help me ? thanks a lot

[DenyAll]

Yes, but am travelling interstate for work so wont get to it until tonight/tomorrow.

Yes, but am travelling interstate for work so wont get to it until tonight/tomorrow.

ok i wait for your answer and thanks a lot..
For your information the other MP4 files work. I made an example it works in my post..
thanks a lot.

For example this video works :

ffmpeg version N-54096-ge41bf19 Copyright (c) 2000-2013 the FFmpeg developers
built on Jun 18 2013 10:49:28 with gcc 4.7.2 (GCC)
configuration: --enable-static --disable-shared --disable-ffplay --disable-ffserver --enable-memalign-hack --enable-libmp3lame --enable-libass --enable-librtmp --enable-fontconfig --enable-libfreetype --enable-zlib --enable-libx264 --extra-libs='-lrtmp -lpolarssl -lws2_32 -lwinmm -lexpat -lfreetype -lfribidi -lz' --arch=x86 --enable-runtime-cpudetect --enable-pthreads --target-os=mingw32 --cross-prefix=i686-w64-mingw32- --enable-gpl --pkg-config=pkg-config
libavutil 52. 37.101 / 52. 37.101
libavcodec 55. 16.100 / 55. 16.100
libavformat 55. 9.100 / 55. 9.100
libavdevice 55. 2.100 / 55. 2.100
libavfilter 3. 77.101 / 3. 77.101
libswscale 2. 3.100 / 2. 3.100
libswresample 0. 17.102 / 0. 17.102
libpostproc 52. 3.100 / 52. 3.100
Input #0, mov,mp4,m4a,3gp,3g2,mj2, from 'F:\download\Films TV\chicago.pd.106.hdtv-lol.mp4':
Metadata:
major_brand : isom
minor_version : 1
compatible_brands: isom
creation_time : 2014-02-27 02:39:00
Duration: 00:42:15.57, start: 0.000000, bitrate: 980 kb/s
Stream #0:0(und): Video: h264 (High) (avc1 / 0x31637661), yuv420p, 720x404, 856 kb/s, 23.98 fps, 23.98 tbr, 24k tbn, 47.95 tbc
Metadata:
creation_time : 2014-02-27 02:28:49
handler_name : L-SMASH Video Media Handler
Stream #0:1(und): Audio: aac (mp4a / 0x6134706D), 48000 Hz, stereo, fltp, 120 kb/s
Metadata:
creation_time : 2014-02-27 02:39:01
handler_name : GPAC ISO Audio Handler
At least one output file must be specified

[DenyAll]

Assuming you are using an unmodified LG Profile add this:

  Code:

<Transcoding>
   <Video targetContainer="mpegts" targetACodec="ac3">
      <Matches container="mp4" vCodec="h264" aCodec="aac" />
   </Video>
</Transcoding>

directly underneath the line that contains </Transcoding>-->. I have taken the relevant bit from the Panasonic Viera G/GT/DT/UT/VT (2011/2012) profile.

This will unfortunately re-mux all of your MP4 files, including those that are working well. If it only this one file not playing this would be an overkill - did you try remuxing manually it as per my earlier post?

Hi Denyall,
i try but is not working..like i say the video work if i but directly with an usb drive on the TV..
here the profile with your modification.. maybe i make a mistake...
And what is the problem if this re-mux all my MP4 files, including those that are working well ?

Thanks a lot

<Profile id="8" name="LG TV / player" extendsProfileId="1">
<Detection>
<HttpHeaders>
<friendlyName.dlna.org>LG.*</friendlyName.dlna.org>
</HttpHeaders>
</Detection>
<!-- ResourceTransportProtocolHandler>org.serviio.upnp.protocol.http.transport.LGProtocolHandler</ResourceTransportProtocolHandler -->
<MediaFormatProfiles>
<MediaFormatProfile mime-type="video/mp4" name="">AVI</MediaFormatProfile>
</MediaFormatProfiles>
<!--
Transcoding doesn't seem to work and some files can be played natively:
viewtopic.php?f=12&t=3914#p26273
<Transcoding>
<Video targetContainer="mpegts" targetACodec="ac3">
<Matches container="matroska" aCodec="dca" />
</Video>
<Video targetContainer="mpegts" targetVCodec="mpeg2video" targetACodec="ac3" >
<Matches container="flv" />
<Matches container="asf" vCodec="wmv2"/>
<Matches container="rm" />
<Matches container="wtv" />
</Video>
</Transcoding>-->
<Transcoding>
<Video targetContainer="mpegts" targetACodec="ac3">
<Matches container="mp4" vCodec="h264" aCodec="aac" />
</Video>
</Transcoding>
<HardSubsTranscoding>
<Video targetContainer="mpegts" targetVCodec="mpeg2video" targetACodec="ac3" />
</HardSubsTranscoding>
<Subtitles>
<SoftSubs mime-type="text/srt" />
</Subtitles>
</Profile>

[DenyAll]

Did you restart your pc after changing the profile?

yes, i restart the servioo service...

edit : your re right it works..thanks
but it is a problem it remux the video ? and why is is working directly on tv and not with servioo ?
thanks a lot

[DenyAll]

but it is a problem it remux the video ?

Maybe a problem, maybe not. I cannot speak to the LG because I haven't got one, but with the Panasonic Viera and Sony Bravia TV's if you remux an MP4 (h264) file to an m2ts it may not honour aspect ratio information (movies with a > 16:9 aspect ratio may appear stretched - everyone is tall and thin).

and why is is working directly on tv and not with servioo ?

It's not uncommon. Some of it is the way streaming happens (unlike USB, the whole file is not available to the TV, only the bits that are being streamed at the time). You cannot use the fact that its supported via USB as an indicator that it will be supported by DLNA (half true - I've never seen any cases where its not supported by USB but is via DLNA. So you can use say that if it doesn't play on USB it wont via DLNA, but if it does play via USB you cannot infer anything - if that makes sense).

Hi,
With transcoding i have a delay with subtitle... It is not good.. Sadly...