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Automatic library refresh is not working in v1.5.1

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manul

Serviio newbie

Posts: 2

Joined: Sun Apr 05, 2015 1:40 am

Post Sun Apr 05, 2015 2:00 am

Automatic library refresh is not working in v1.5.1

Hi!
I've been trying to fight this issue for a while. I have a folder where BitTorrent downloads movies. It has around 10 .mkv files in it. Serviio v1.4 worked like a charm automatically updating the library every minute, however when I decided to upgrade Serviio to v1.5.1 - library refresh function stopped working: when a new file is finished downloading the monitoring engine of 1.5 fails to detect it and I have to remote into my media server, open Serviio console and hit manual update, which works, but not very convenient.

The essential quote from the log:
2015-04-04 19:36:34,372 WARN [MetadataExtractionCoordinator] Skipping processing metadata for an unsupported file (C:\Users\V\Videos\The.Hobbit.The.Desolation.of.Smaug.Extended.Edition.2013.BDRip.1080p.mkv). Message: Unknown video file type.
2015-04-04 19:51:32,141 WARN [MetadataExtractionCoordinator] Skipping processing metadata for an unsupported file (C:\Users\V\Videos\The.Imitation.Game.2014.1080p.BDRip.mkv). Message: Unknown video file type.

Please see full log in attached file.
Thank you kindly.
Attachments
serviio.log
Serviio Log
(4.13 KiB) Downloaded 366 times
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DenyAll

DLNA master

Posts: 2257

Joined: Fri Mar 08, 2013 11:16 pm

Location: Adelaide, Australia

Post Sun Apr 05, 2015 2:29 am

Re: Automatic library refresh is not working in v1.5.1

Hi manul. This is a known issue that should be fixed next release. Until then try viewtopic.php?f=17&t=18183
DenyAll
Panasonic Viera FX800A | Panasonic Viera CS610A | Sony PS4 | Sony PS3 | Panasonic DMP-BD79 | Yamaha RX-V500D | iPad | Windows 10 | Serviio 1.10.1 Pro
WinHelper | MediaInfo

Beta Tester, Moderator
Please do not PM me for support as any solution cannot be shared with others.
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manul

Serviio newbie

Posts: 2

Joined: Sun Apr 05, 2015 1:40 am

Post Sun Apr 05, 2015 2:40 am

Re: Automatic library refresh is not working in v1.5.1

That makes perfect sense to me. Thanks for quick help!
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lilripper

Serviio newbie

Posts: 1

Joined: Sun Apr 05, 2015 7:02 am

Post Sun Apr 05, 2015 7:07 am

Re: Automatic library refresh is not working in v1.5.1

Hi,

I have the same problem as the OP, but the fix for forcing a refresh does not work. The files still show up in the log as

  Code:
2015-04-05 19:05:17,948 WARN  [MetadataExtractionCoordinator] Skipping processing metadata for an unsupported file (/raid/Movies/Kids/My Little Pony/4x25_Twilights_Kingdom.mp4). Message: Unknown video file type.


  Code:
mediainfo 4x25_Twilights_Kingdom.mp4
General
Complete name                            : 4x25_Twilights_Kingdom.mp4
Format                                   : MPEG-4
Format profile                           : Base Media / Version 2
Codec ID                                 : mp42
File size                                : 863 MiB
Duration                                 : 44mn 3s
Overall bit rate mode                    : Variable
Overall bit rate                         : 2 739 Kbps
Encoded date                             : UTC 2014-05-10 21:13:43
Tagged date                              : UTC 2014-05-10 22:05:28
Writing application                      : HandBrake 0.9.9 2013052900

Video
ID                                       : 1
Format                                   : AVC
Format/Info                              : Advanced Video Codec
Format profile                           : High@L4.1
Format settings, CABAC                   : Yes
Format settings, ReFrames                : 4 frames
Codec ID                                 : avc1
Codec ID/Info                            : Advanced Video Coding
Duration                                 : 44mn 3s
Bit rate                                 : 2 574 Kbps
Width                                    : 1 920 pixels
Height                                   : 1 080 pixels
Display aspect ratio                     : 16:9
Frame rate mode                          : Variable
Frame rate                               : 23.976 fps
Minimum frame rate                       : 23.974 fps
Maximum frame rate                       : 90 000.000 fps
Color space                              : YUV
Chroma subsampling                       : 4:2:0
Bit depth                                : 8 bits
Scan type                                : Progressive
Bits/(Pixel*Frame)                       : 0.052
Stream size                              : 811 MiB (94%)
Writing library                          : x264 core 130 r2273 b3065e6
Encoding settings                        : cabac=1 / ref=4 / deblock=1:0:0 / analyse=0x3:0x113 / me=umh / subme=8 / psy=1 / psy_rd=1.00:0.00 / mixed_ref=1 / me_range=16 / chroma_me=1 / trellis=1 / 8x8dct=1 / cqm=0 / deadzone=21,11 / fast_pskip=1 / chroma_qp_offset=-2 / threads=6 / lookahead_threads=1 / sliced_threads=0 / nr=0 / decimate=1 / interlaced=0 / bluray_compat=0 / constrained_intra=0 / bframes=3 / b_pyramid=2 / b_adapt=2 / b_bias=0 / direct=3 / weightb=1 / open_gop=0 / weightp=2 / keyint=240 / keyint_min=24 / scenecut=40 / intra_refresh=0 / rc_lookahead=50 / rc=crf / mbtree=1 / crf=23.0 / qcomp=0.60 / qpmin=0 / qpmax=69 / qpstep=4 / vbv_maxrate=62500 / vbv_bufsize=78125 / crf_max=0.0 / nal_hrd=none / ip_ratio=1.40 / aq=1:1.00
Encoded date                             : UTC 2014-05-10 21:13:43
Tagged date                              : UTC 2014-05-10 22:05:28
Color primaries                          : BT.709
Transfer characteristics                 : BT.709
Matrix coefficients                      : BT.709

Audio
ID                                       : 2
Format                                   : AAC
Format/Info                              : Advanced Audio Codec
Format profile                           : LC
Codec ID                                 : 40
Duration                                 : 44mn 3s
Bit rate mode                            : Variable
Bit rate                                 : 160 Kbps
Maximum bit rate                         : 214 Kbps
Channel(s)                               : 2 channels
Channel positions                        : Front: L R
Sampling rate                            : 44.1 KHz
Compression mode                         : Lossy
Stream size                              : 50.4 MiB (6%)
Encoded date                             : UTC 2014-05-10 21:13:43
Tagged date                              : UTC 2014-05-10 22:05:27


This affects a couple of dozen tracks I have - would love to get to the bottom of it.

Thanks
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DenyAll

DLNA master

Posts: 2257

Joined: Fri Mar 08, 2013 11:16 pm

Location: Adelaide, Australia

Post Tue Apr 07, 2015 10:11 am

Re: Automatic library refresh is not working in v1.5.1

Can't see anything that would point to the problem. Are all affected files in the same folder(s) - if so, perhaps a permissions issue.
Perhaps post an ffmpeg -i for the file and see what that shows.
Also try remuxing the file and see if that helps:
    ffmpeg -i "/raid/Movies/Kids/My Little Pony/4x25_Twilights_Kingdom.mp4" -c copy -map 0 "/raid/Movies/Kids/My Little Pony/4x25_Twilights_Kingdom_Test.mp4"
DenyAll
Panasonic Viera FX800A | Panasonic Viera CS610A | Sony PS4 | Sony PS3 | Panasonic DMP-BD79 | Yamaha RX-V500D | iPad | Windows 10 | Serviio 1.10.1 Pro
WinHelper | MediaInfo

Beta Tester, Moderator
Please do not PM me for support as any solution cannot be shared with others.
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zip

User avatar

Serviio developer / Site Admin

Posts: 17215

Joined: Sat Oct 24, 2009 12:24 pm

Location: London, UK

Post Tue Apr 07, 2015 4:08 pm

Re: Automatic library refresh is not working in v1.5.1

post ffmpeg -i for the file

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