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90% of video files dont work on ps4, work on ps3

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jkmelbs

Serviio newbie

Posts: 2

Joined: Fri Oct 04, 2013 7:33 am

Post Mon Dec 02, 2019 2:40 am

90% of video files dont work on ps4, work on ps3

Is there a new/updated profile for the PS4?

I get the 'cant play media' error when i try to open most things
I was on the latest 1.* version of serviio, tried updating to the latest 2.* but the problem remains

I can see everything and browse everything. see the thumbnails etc. It just wont play most things like old avis etc. But will play m4vs

everything works fine on the ps3 sitting next to it
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Jestkiyt

Serviio newbie

Posts: 5

Joined: Wed Sep 18, 2019 6:53 pm

Post Tue Dec 10, 2019 4:09 pm

Re: 90% of video files dont work on ps4, work on ps3

The same question, I have problems with the video on PS4, any tips?
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Serdeor

Serviio newbie

Posts: 2

Joined: Wed Dec 11, 2019 5:06 pm

Post Wed Dec 11, 2019 5:12 pm

Re: 90% of video files dont work on ps4, work on ps3

Signed up to ask the same question, is there any solution, maybe something for ideas related to the video?
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Jestkiyt

Serviio newbie

Posts: 5

Joined: Wed Sep 18, 2019 6:53 pm

Post Fri Dec 13, 2019 2:11 pm

Re: 90% of video files dont work on ps4, work on ps3

As far as I understand, it is impossible to get any intelligible answers, well, you have to search the Internet in a little more detail, I will find you will write right away. UPD: I tried different profiles, it didn’t help much, but then I got inside the problem itself and realized that there weren’t enough video codecs for normal video playback there, I used a video converter (I don’t know if anyone is suitable, I took the first online https://www.videoconverter.com) transcoded into a format that PS4 understands (just look in the files which video formats it plays exactly and then it worked. I don’t know how, but somehow through the backside.
Last edited by Jestkiyt on Mon Dec 16, 2019 7:34 am, edited 1 time in total.
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atc98092

User avatar

DLNA master

Posts: 3954

Joined: Fri Aug 17, 2012 10:22 pm

Location: Washington (the state)

Post Fri Dec 13, 2019 6:23 pm

Re: 90% of video files dont work on ps4, work on ps3

My first suggestion is to try different profiles, to see if you can identify any files that will play. I don't have a PS4, so can't test anything myself. But we need to see what will play and go from there.

In fact, you might try assigning the generic profile first and test that. It does no transcoding, so we can see if anything works there. Once that's been identified, then we can look at what doesn't play, using the methods contained in my sig link to retrieve the media contents.
Dan

Samsung NU7100 4K TV, Samsung JU7100 4K TV, Sony BDP-S3500, Sharp 4K Roku TV, Insignia Roku TV, Roku Ultra, Premiere and Stick, Nvidia Shield, Yamaha RX-V583 AVR.
Primary server: Intel i5-6400, 8 gig ram, Windows 10 Pro, 22 TB hard drive space | Test server Windows 10 Pro, AMD Phenom II X4 965, 8 gig ram

HOWTO: Enable debug logging HOWTO: Identify media file contents

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