Transcoding Not Working On Panasonic TV

I am running Serviio on a Mac with Transcoding turned on.

When I try to play a file (almost every one) is say the file is not supported. Most of them are avi or mkv files.

These same files play perfectly when using a WDTV Live streaming device.

My TV is a Panasonic TC-P55GT50.

I am running Serviio console 1.4.1.2 which shows on the status tab the correct IP Address, with Device Name of Panasonic VIEra, and a Profile of Panasonic Viera G/GT/DT/UT/VT (2011/2012).

I thought with transcoding turned on these should play on my TV but they do not.

Am I missing something? Any help would be appreciated.

Thanks,
Jeff

[DenyAll]

Most MKV's and AVI's are supported natively by the GT50. Try cycling transcoding on and off, restarting your Serviio server (or better yet, restart your MAC) between cycles.

Post a detailed log showing you attempting to play a few of the files and lets see if that sheds any light. Also post MediaInfo details for one of the MKV's that doesn't play.

I tried what you suggested but I am still having the issue.

I followed the instructions to create a detailed log, but the log file is not getting updated. The log directory contains the following files:
derby.log
serviio.log
serviio.log.1
serviio.log.2
serviio.log.3
serviio.log.4
serviio.log.5
None of which have today's date on them which is when I modified the .xml file to create the detailed log.

I have attached a screenshot that shows the CODEC info for the file I am trying to play.

Thanks for your help.

Jeff