[SOLVED] Unsupported File Format

did you try it in MediaBrowser?

I did not before.

It works on MediaBrowser! So do the other 4 files that were experiencing the same problem.

If the file works on MediaBrowser it should also work on ServiiGo since it's not DLNA based, but it doesn't. It's very strange.

I still can't find a reason why it shows up as "Unknown" or "Unsupported."

I accessed the database using SQuirrel and compared the entries of the working files against the non-working files. Still haven't seen anything alarming except that 4 of the 5 files have a SAR of 16303:16200 unlike any other media file.

I tried another android app and got this error...

"No streaming URL available (probable Media Server bug!)"

[zip]

Can you have a look at the file via Intel's AV Media Controller? (link in my signature). You have to assign the IP of the PC running the tool a profile in the Serviio console (e.g. Samsung, or LG), then restart the tool, browse to the file, shw properties and see if it has any Resources. There should be at least 2 (thumbnail and the video).

There should be at least 2 (thumbnail and the video).

No resources... see below:

No-resources.jpg (40.19 KiB) Viewed 10657 times

Same is true for other files experiencing the same problem.

[zip]

It this supposed to be a folder of the file? The tool can sometimes load the contents slowly....

It this supposed to be a folder of the file? The tool can sometimes load the contents slowly....

Both the file and the folder would give me the same results for a non-working file.

For a working file, the properties will show two (2) resources. Where #1 is the .m4v and #2 is the .jpg.

[zip]

so the class is storageFolder for both, folder and file?

The previous image was for the folder.

Below is the class for the video file.

No-resources-video.jpg (62.92 KiB) Viewed 10639 times

[zip]

Can you enable detailed log, rename the file, force refresh and post the log again?

Here is the log:

  Code:

2012-10-27 08:26:26,104 DEBUG [LibraryAdditionsCheckerThread] Looking for files to share in folder: D:\Beetlejuice (1988)
2012-10-27 08:26:26,104 DEBUG [LibraryAdditionsCheckerThread] Found file 'Renamed.m4v', checking if it's already in the Library
2012-10-27 08:26:26,104 DEBUG [MediaItemDAOImpl] Checking if DB already contains media item Renamed.m4v
2012-10-27 08:26:26,104 DEBUG [MediaItemDAOImpl] Looking up a media item for file path: D:\Beetlejuice (1988)\Renamed.m4v, ignore case: true
2012-10-27 08:26:26,104 DEBUG [MediaItemDAOImpl] Media item Renamed.m4v doesn't exist in DB yet
2012-10-27 08:26:26,104 DEBUG [LibraryAdditionsCheckerThread] File not in Library, will add it
2012-10-27 08:26:26,104 DEBUG [VideoExtractionStrategy] Extracting metadata of video file: D:\Beetlejuice (1988)\Renamed.m4v
2012-10-27 08:26:26,104 DEBUG [FFMPEGWrapper] Invoking FFMPEG to retrieve media information for file: D:\Beetlejuice (1988)\Renamed.m4v
2012-10-27 08:26:26,114 DEBUG [MediaItemDAOImpl] Getting file of media item 218
2012-10-27 08:26:26,114 DEBUG [MetadataDescriptorDAOImpl] Reading MetadataDescriptor for MediaItem (id = 218) and extractor EMBEDDED
2012-10-27 08:26:26,117 DEBUG [MetadataDescriptorDAOImpl] Reading MetadataDescriptor for MediaItem (id = 218) and extractor COVER_IMAGE_IN_FOLDER
2012-10-27 08:26:26,117 DEBUG [MediaItemDAOImpl] Getting file of media item 219
2012-10-27 08:26:26,118 DEBUG [MetadataDescriptorDAOImpl] Reading MetadataDescriptor for MediaItem (id = 219) and extractor EMBEDDED
2012-10-27 08:26:26,118 DEBUG [MetadataDescriptorDAOImpl] Reading MetadataDescriptor for MediaItem (id = 219) and extractor COVER_IMAGE_IN_FOLDER
2012-10-27 08:26:26,118 DEBUG [MediaItemDAOImpl] Getting file of media item 220
2012-10-27 08:26:26,118 DEBUG [MetadataDescriptorDAOImpl] Reading MetadataDescriptor for MediaItem (id = 220) and extractor EMBEDDED
2012-10-27 08:26:26,118 DEBUG [MetadataDescriptorDAOImpl] Reading MetadataDescriptor for MediaItem (id = 220) and extractor COVER_IMAGE_IN_FOLDER
2012-10-27 08:26:26,119 DEBUG [MediaItemDAOImpl] Getting file of media item 221
2012-10-27 08:26:26,119 DEBUG [MetadataDescriptorDAOImpl] Reading MetadataDescriptor for MediaItem (id = 221) and extractor EMBEDDED
2012-10-27 08:26:26,119 DEBUG [MetadataDescriptorDAOImpl] Reading MetadataDescriptor for MediaItem (id = 221) and extractor COVER_IMAGE_IN_FOLDER
2012-10-27 08:26:26,119 DEBUG [MediaItemDAOImpl] Getting file of media item 222
2012-10-27 08:26:26,119 DEBUG [MetadataDescriptorDAOImpl] Reading MetadataDescriptor for MediaItem (id = 222) and extractor EMBEDDED
2012-10-27 08:26:26,120 DEBUG [MetadataDescriptorDAOImpl] Reading MetadataDescriptor for MediaItem (id = 222) and extractor COVER_IMAGE_IN_FOLDER
2012-10-27 08:26:26,120 DEBUG [MediaItemDAOImpl] Getting file of media item 223
2012-10-27 08:26:26,120 DEBUG [MetadataDescriptorDAOImpl] Reading MetadataDescriptor for MediaItem (id = 223) and extractor EMBEDDED
2012-10-27 08:26:26,120 DEBUG [MetadataDescriptorDAOImpl] Reading MetadataDescriptor for MediaItem (id = 223) and extractor COVER_IMAGE_IN_FOLDER
2012-10-27 08:26:26,121 DEBUG [MediaItemDAOImpl] Getting file of media item 224
2012-10-27 08:26:26,121 DEBUG [MetadataDescriptorDAOImpl] Reading MetadataDescriptor for MediaItem (id = 224) and extractor EMBEDDED
2012-10-27 08:26:26,121 DEBUG [MetadataDescriptorDAOImpl] Reading MetadataDescriptor for MediaItem (id = 224) and extractor COVER_IMAGE_IN_FOLDER
2012-10-27 08:26:26,121 DEBUG [MediaItemDAOImpl] Getting file of media item 225
2012-10-27 08:26:26,121 DEBUG [MetadataDescriptorDAOImpl] Reading MetadataDescriptor for MediaItem (id = 225) and extractor EMBEDDED
2012-10-27 08:26:26,121 DEBUG [MetadataDescriptorDAOImpl] Reading MetadataDescriptor for MediaItem (id = 225) and extractor COVER_IMAGE_IN_FOLDER
2012-10-27 08:26:26,122 DEBUG [ProcessExecutor] Starting C:\Program Files\Serviio\bin\\..\lib/ffmpeg.exe -i D:\Beetlejuice (1988)\Renamed.m4v
2012-10-27 08:26:26,122 DEBUG [MediaItemDAOImpl] Getting file of media item 226
2012-10-27 08:26:26,122 DEBUG [MetadataDescriptorDAOImpl] Reading MetadataDescriptor for MediaItem (id = 226) and extractor EMBEDDED
2012-10-27 08:26:26,122 DEBUG [MetadataDescriptorDAOImpl] Reading MetadataDescriptor for MediaItem (id = 226) and extractor COVER_IMAGE_IN_FOLDER
2012-10-27 08:26:26,123 DEBUG [MediaItemDAOImpl] Getting file of media item 227
2012-10-27 08:26:26,123 DEBUG [MetadataDescriptorDAOImpl] Reading MetadataDescriptor for MediaItem (id = 227) and extractor EMBEDDED
2012-10-27 08:26:26,123 DEBUG [MetadataDescriptorDAOImpl] Reading MetadataDescriptor for MediaItem (id = 227) and extractor COVER_IMAGE_IN_FOLDER
2012-10-27 08:26:26,123 DEBUG [MediaItemDAOImpl] Getting file of media item 228
2012-10-27 08:26:26,123 DEBUG [MetadataDescriptorDAOImpl] Reading MetadataDescriptor for MediaItem (id = 228) and extractor EMBEDDED
2012-10-27 08:26:26,124 DEBUG [MetadataDescriptorDAOImpl] Reading MetadataDescriptor for MediaItem (id = 228) and extractor COVER_IMAGE_IN_FOLDER
2012-10-27 08:26:26,124 DEBUG [MediaItemDAOImpl] Getting file of media item 229
2012-10-27 08:26:26,124 DEBUG [MetadataDescriptorDAOImpl] Reading MetadataDescriptor for MediaItem (id = 229) and extractor EMBEDDED
2012-10-27 08:26:26,124 DEBUG [MetadataDescriptorDAOImpl] Reading MetadataDescriptor for MediaItem (id = 229) and extractor COVER_IMAGE_IN_FOLDER
2012-10-27 08:26:26,125 DEBUG [MediaItemDAOImpl] Getting file of media item 230
2012-10-27 08:26:26,125 DEBUG [MetadataDescriptorDAOImpl] Reading MetadataDescriptor for MediaItem (id = 230) and extractor EMBEDDED
2012-10-27 08:26:26,125 DEBUG [MetadataDescriptorDAOImpl] Reading MetadataDescriptor for MediaItem (id = 230) and extractor COVER_IMAGE_IN_FOLDER
2012-10-27 08:26:26,125 DEBUG [MediaItemDAOImpl] Getting file of media item 231
2012-10-27 08:26:26,125 DEBUG [MetadataDescriptorDAOImpl] Reading MetadataDescriptor for MediaItem (id = 231) and extractor EMBEDDED
2012-10-27 08:26:26,126 DEBUG [MetadataDescriptorDAOImpl] Reading MetadataDescriptor for MediaItem (id = 231) and extractor COVER_IMAGE_IN_FOLDER
2012-10-27 08:26:26,126 DEBUG [MediaItemDAOImpl] Getting file of media item 232
2012-10-27 08:26:26,126 DEBUG [MetadataDescriptorDAOImpl] Reading MetadataDescriptor for MediaItem (id = 232) and extractor EMBEDDED
2012-10-27 08:26:26,126 DEBUG [MetadataDescriptorDAOImpl] Reading MetadataDescriptor for MediaItem (id = 232) and extractor COVER_IMAGE_IN_FOLDER
2012-10-27 08:26:26,126 DEBUG [MediaItemDAOImpl] Getting file of media item 233
2012-10-27 08:26:26,126 DEBUG [MetadataDescriptorDAOImpl] Reading MetadataDescriptor for MediaItem (id = 233) and extractor EMBEDDED
2012-10-27 08:26:26,127 DEBUG [MetadataDescriptorDAOImpl] Reading MetadataDescriptor for MediaItem (id = 233) and extractor COVER_IMAGE_IN_FOLDER
2012-10-27 08:26:26,127 DEBUG [MediaItemDAOImpl] Getting file of media item 234
2012-10-27 08:26:26,127 DEBUG [MetadataDescriptorDAOImpl] Reading MetadataDescriptor for MediaItem (id = 234) and extractor EMBEDDED
2012-10-27 08:26:26,127 DEBUG [MetadataDescriptorDAOImpl] Reading MetadataDescriptor for MediaItem (id = 234) and extractor COVER_IMAGE_IN_FOLDER
2012-10-27 08:26:26,127 DEBUG [MediaItemDAOImpl] Getting file of media item 235
2012-10-27 08:26:26,128 DEBUG [MetadataDescriptorDAOImpl] Reading MetadataDescriptor for MediaItem (id = 235) and extractor EMBEDDED
2012-10-27 08:26:26,128 DEBUG [MetadataDescriptorDAOImpl] Reading MetadataDescriptor for MediaItem (id = 235) and extractor COVER_IMAGE_IN_FOLDER
2012-10-27 08:26:26,131 DEBUG [MediaItemDAOImpl] Getting file of media item 236
2012-10-27 08:26:26,131 DEBUG [MetadataDescriptorDAOImpl] Reading MetadataDescriptor for MediaItem (id = 236) and extractor EMBEDDED
2012-10-27 08:26:26,131 DEBUG [MetadataDescriptorDAOImpl] Reading MetadataDescriptor for MediaItem (id = 236) and extractor COVER_IMAGE_IN_FOLDER
2012-10-27 08:26:26,131 DEBUG [MediaItemDAOImpl] Getting file of media item 237
2012-10-27 08:26:26,131 DEBUG [MetadataDescriptorDAOImpl] Reading MetadataDescriptor for MediaItem (id = 237) and extractor EMBEDDED
2012-10-27 08:26:26,132 DEBUG [MetadataDescriptorDAOImpl] Reading MetadataDescriptor for MediaItem (id = 237) and extractor COVER_IMAGE_IN_FOLDER
2012-10-27 08:26:26,132 DEBUG [MediaItemDAOImpl] Getting file of media item 238
2012-10-27 08:26:26,132 DEBUG [MetadataDescriptorDAOImpl] Reading MetadataDescriptor for MediaItem (id = 238) and extractor EMBEDDED
2012-10-27 08:26:26,132 DEBUG [MetadataDescriptorDAOImpl] Reading MetadataDescriptor for MediaItem (id = 238) and extractor COVER_IMAGE_IN_FOLDER
2012-10-27 08:26:26,132 DEBUG [MediaItemDAOImpl] Getting file of media item 239
2012-10-27 08:26:26,132 DEBUG [MetadataDescriptorDAOImpl] Reading MetadataDescriptor for MediaItem (id = 239) and extractor EMBEDDED
2012-10-27 08:26:26,133 DEBUG [MetadataDescriptorDAOImpl] Reading MetadataDescriptor for MediaItem (id = 239) and extractor COVER_IMAGE_IN_FOLDER
2012-10-27 08:26:26,133 DEBUG [MediaItemDAOImpl] Getting file of media item 240
2012-10-27 08:26:26,133 DEBUG [MetadataDescriptorDAOImpl] Reading MetadataDescriptor for MediaItem (id = 240) and extractor EMBEDDED
2012-10-27 08:26:26,133 DEBUG [MetadataDescriptorDAOImpl] Reading MetadataDescriptor for MediaItem (id = 240) and extractor COVER_IMAGE_IN_FOLDER
2012-10-27 08:26:26,134 DEBUG [MediaItemDAOImpl] Getting file of media item 241
2012-10-27 08:26:26,134 DEBUG [MetadataDescriptorDAOImpl] Reading MetadataDescriptor for MediaItem (id = 241) and extractor EMBEDDED
2012-10-27 08:26:26,134 DEBUG [MetadataDescriptorDAOImpl] Reading MetadataDescriptor for MediaItem (id = 241) and extractor COVER_IMAGE_IN_FOLDER
2012-10-27 08:26:26,134 DEBUG [MediaItemDAOImpl] Getting file of media item 242
2012-10-27 08:26:26,134 DEBUG [MetadataDescriptorDAOImpl] Reading MetadataDescriptor for MediaItem (id = 242) and extractor EMBEDDED
2012-10-27 08:26:26,135 DEBUG [MetadataDescriptorDAOImpl] Reading MetadataDescriptor for MediaItem (id = 242) and extractor COVER_IMAGE_IN_FOLDER
2012-10-27 08:26:26,135 DEBUG [MediaItemDAOImpl] Getting file of media item 243
2012-10-27 08:26:26,135 INFO  [LibraryUpdatesCheckerThread] Removing 'Beetlejuice' (D:\Beetlejuice (1988)\Beetlejuice (1988).m4v) from Library
2012-10-27 08:26:26,135 DEBUG [VideoDAOImpl] Reading a Video (id = 243)
2012-10-27 08:26:26,135 DEBUG [VideoService] Removing video from database: Beetlejuice
2012-10-27 08:26:26,135 DEBUG [PersonDAOImpl] Removing all Persons from media item 243
2012-10-27 08:26:26,135 DEBUG [PersonDAOImpl] Retrieving list of persons for MediaItem 243
2012-10-27 08:26:26,141 DEBUG [PersonDAOImpl] Found all Persons (19) for media item 243
2012-10-27 08:26:26,160 DEBUG [PersonDAOImpl] Retrieving number of roles for person 2951
2012-10-27 08:26:26,162 DEBUG [PersonDAOImpl] Retrieving number of roles for person 2952
2012-10-27 08:26:26,162 DEBUG [PersonDAOImpl] Deleting a Person (id = 2952)
2012-10-27 08:26:26,169 DEBUG [PersonDAOImpl] Retrieving number of roles for person 2953
2012-10-27 08:26:26,170 DEBUG [PersonDAOImpl] Deleting a Person (id = 2953)
2012-10-27 08:26:26,170 DEBUG [PersonDAOImpl] Retrieving number of roles for person 2954
2012-10-27 08:26:26,170 DEBUG [PersonDAOImpl] Deleting a Person (id = 2954)
2012-10-27 08:26:26,171 DEBUG [PersonDAOImpl] Retrieving number of roles for person 2955
2012-10-27 08:26:26,171 DEBUG [PersonDAOImpl] Retrieving number of roles for person 2956
2012-10-27 08:26:26,171 DEBUG [PersonDAOImpl] Retrieving number of roles for person 2957
2012-10-27 08:26:26,171 DEBUG [PersonDAOImpl] Deleting a Person (id = 2957)
2012-10-27 08:26:26,172 DEBUG [PersonDAOImpl] Retrieving number of roles for person 2958
2012-10-27 08:26:26,172 DEBUG [PersonDAOImpl] Deleting a Person (id = 2958)
2012-10-27 08:26:26,173 DEBUG [PersonDAOImpl] Retrieving number of roles for person 2959
2012-10-27 08:26:26,173 DEBUG [PersonDAOImpl] Deleting a Person (id = 2959)
2012-10-27 08:26:26,174 DEBUG [PersonDAOImpl] Retrieving number of roles for person 2960
2012-10-27 08:26:26,174 DEBUG [PersonDAOImpl] Deleting a Person (id = 2960)
2012-10-27 08:26:26,174 DEBUG [PersonDAOImpl] Retrieving number of roles for person 2961
2012-10-27 08:26:26,175 DEBUG [PersonDAOImpl] Deleting a Person (id = 2961)
2012-10-27 08:26:26,175 DEBUG [PersonDAOImpl] Retrieving number of roles for person 2962
2012-10-27 08:26:26,175 DEBUG [PersonDAOImpl] Retrieving number of roles for person 2963
2012-10-27 08:26:26,175 DEBUG [PersonDAOImpl] Deleting a Person (id = 2963)
2012-10-27 08:26:26,176 DEBUG [PersonDAOImpl] Retrieving number of roles for person 2964
2012-10-27 08:26:26,176 DEBUG [PersonDAOImpl] Deleting a Person (id = 2964)
2012-10-27 08:26:26,177 DEBUG [PersonDAOImpl] Retrieving number of roles for person 2965
2012-10-27 08:26:26,177 DEBUG [PersonDAOImpl] Deleting a Person (id = 2965)
2012-10-27 08:26:26,177 DEBUG [PersonDAOImpl] Retrieving number of roles for person 2966
2012-10-27 08:26:26,178 DEBUG [PersonDAOImpl] Deleting a Person (id = 2966)
2012-10-27 08:26:26,178 DEBUG [PersonDAOImpl] Retrieving number of roles for person 2967
2012-10-27 08:26:26,178 DEBUG [PersonDAOImpl] Deleting a Person (id = 2967)
2012-10-27 08:26:26,179 DEBUG [PersonDAOImpl] Retrieving number of roles for person 2968
2012-10-27 08:26:26,179 DEBUG [PersonDAOImpl] Deleting a Person (id = 2968)
2012-10-27 08:26:26,180 DEBUG [PersonDAOImpl] Retrieving number of roles for person 2969
2012-10-27 08:26:26,180 DEBUG [PersonDAOImpl] Deleting a Person (id = 2969)
2012-10-27 08:26:26,191 DEBUG [MetadataDescriptorDAOImpl] Deleting all MetadataDescriptors for MediaItem (id = 243)
2012-10-27 08:26:26,194 DEBUG [VideoDAOImpl] Deleting a Video (id = 243)
2012-10-27 08:26:26,200 DEBUG [CoverImageDAOImpl] Deleting a CoverImage (id = 243)
2012-10-27 08:26:26,206 DEBUG [FolderDAOImpl] Reading a Folder (id = 243)
2012-10-27 08:26:26,206 DEBUG [FolderDAOImpl] Getting number of media items in folder 243
2012-10-27 08:26:26,210 DEBUG [FolderDAOImpl] Getting number of sub-Folders in folder 243 [Any]
2012-10-27 08:26:26,212 DEBUG [FolderDAOImpl] Deleting a Folder (id = 243)
2012-10-27 08:26:26,219 DEBUG [FolderDAOImpl] Reading a Folder (id = 217)
2012-10-27 08:26:26,220 DEBUG [FolderDAOImpl] Getting number of media items in folder 217
2012-10-27 08:26:26,220 DEBUG [FolderDAOImpl] Getting number of sub-Folders in folder 217 [Any]
2012-10-27 08:26:26,223 DEBUG [FFmpegMetadataRetriever] Retrieving H264 profile/level for file 'D:\Beetlejuice (1988)\Renamed.m4v'
2012-10-27 08:26:26,223 DEBUG [FFMPEGWrapper] Invoking FFMPEG to retrieve H264 header for file: D:\Beetlejuice (1988)\Renamed.m4v
2012-10-27 08:26:26,223 DEBUG [ProcessExecutor] Starting C:\Program Files\Serviio\bin\\..\lib/ffmpeg.exe -i D:\Beetlejuice (1988)\Renamed.m4v -frames:v 1 -c:v copy -f h264 -vbsf h264_mp4toannexb -an pipe:
2012-10-27 08:26:26,223 DEBUG [GenreDAOImpl] Getting number of media items for genre 24

2012-10-27 08:26:26,336 DEBUG [MediaItemDAOImpl] Getting file of media item 438
2012-10-27 08:26:26,336 DEBUG [MetadataDescriptorDAOImpl] Reading MetadataDescriptor for MediaItem (id = 438) and extractor EMBEDDED
2012-10-27 08:26:26,336 DEBUG [FFmpegMetadataRetriever] File 'D:\Beetlejuice (1988)\Renamed.m4v' has H264 profile HIGH, level 4 and 4 ref frames
2012-10-27 08:26:26,336 DEBUG [FFMPEGWrapper] Invoking FFMPEG to retrieve thumbnail for file: D:\Beetlejuice (1988)\Renamed.m4v
2012-10-27 08:26:26,336 DEBUG [MetadataDescriptorDAOImpl] Reading MetadataDescriptor for MediaItem (id = 438) and extractor COVER_IMAGE_IN_FOLDER
2012-10-27 08:26:26,336 DEBUG [ProcessExecutor] Starting C:\Program Files\Serviio\bin\\..\lib/ffmpeg.exe -ss 120 -i D:\Beetlejuice (1988)\Renamed.m4v -an -frames:v 1 -f image2 pipe:

2012-10-27 08:26:26,366 DEBUG [RepositoryDAOImpl] Marking Repository 1 as scanned with current timestamp
2012-10-27 08:26:27,604 DEBUG [LibraryManager] Metadata found via extractor EMBEDDED: VideoMetadata [title=Renamed, filePath=D:\Beetlejuice (1988)\Renamed.m4v, fileSize=5751845517, audioBitrate=159, audioCodec=AAC, audioStreamIndex=1, bitrate=8326, channels=2, container=MP4, contentType=UNKNOWN, coverImage=org.serviio.library.local.metadata.ImageDescriptor@16d22a96, duration=5526, episodeNumber=null, fps=23.976, frequency=48000, h264Level=4, h264Profile=HIGH, mkvHeaderCompression=null, ftyp=mp42, height=1088, seasonNumber=null, seriesName=null, timestampType=null, videoBitrate=7520, videoCodec=H264, videoStreamIndex=0, width=1920]
2012-10-27 08:26:27,609 DEBUG [TheMovieDBSourceAdaptor] Searching for movie 'renamed' 1988 (language: en)
2012-10-27 08:26:27,739 DEBUG [TheMovieDBSourceAdaptor] Found 0 matches
2012-10-27 08:26:27,739 DEBUG [TheMovieDBSourceAdaptor] Searching for movie 'beetlejuice' 1988 (language: en)
2012-10-27 08:26:27,967 DEBUG [TheMovieDBSourceAdaptor] Found 1 matches
2012-10-27 08:26:27,978 DEBUG [TheMovieDBSourceAdaptor] Found a suitable movie match, id = 4011
2012-10-27 08:26:27,978 DEBUG [TheMovieDBSourceAdaptor] Retrieving details of movie (movieId = 4011, language = en)
2012-10-27 08:26:28,577 DEBUG [TheMovieDBSourceAdaptor] Retrieved poster: http://cf2.imgobject.com/t/p/w185/gWnW7vxm8yr01TVLQhL4aI02orp.jpg
2012-10-27 08:26:28,577 DEBUG [LibraryManager] Metadata found via extractor ONLINE_VIDEO_SOURCES: VideoMetadata [title=Beetlejuice, filePath=null, fileSize=0, audioBitrate=null, audioCodec=null, audioStreamIndex=null, bitrate=null, channels=null, container=null, contentType=MOVIE, coverImage=org.serviio.library.local.metadata.ImageDescriptor@57c5e777, duration=null, episodeNumber=null, fps=null, frequency=null, h264Level=null, h264Profile=null, mkvHeaderCompression=null, ftyp=null, height=null, seasonNumber=null, seriesName=null, timestampType=null, videoBitrate=null, videoCodec=null, videoStreamIndex=null, width=null]
2012-10-27 08:26:28,577 DEBUG [VideoService] Adding video into database: Beetlejuice
2012-10-27 08:26:28,578 DEBUG [FolderDAOImpl] Looking for folder hierarchy BDRip Handbrake\Beetlejuice (1988)
2012-10-27 08:26:28,603 DEBUG [GenreDAOImpl] Reading a Genre (name = Fantasy)
2012-10-27 08:26:28,605 DEBUG [GenreService] Genre Fantasy found
2012-10-27 08:26:28,605 DEBUG [CoverImageService] Resizing and storing cover art image
2012-10-27 08:26:28,606 DEBUG [ImageUtils] Starting image resize, size = 15093 bytes
2012-10-27 08:26:28,687 DEBUG [ImageUtils] Returning resized image, size = 6206 bytes
2012-10-27 08:26:28,687 DEBUG [CoverImageService] Image successfully resized
2012-10-27 08:26:28,687 DEBUG [CoverImageDAOImpl] Creating a new ImageCover (length = 6206)
2012-10-27 08:26:28,691 DEBUG [VideoDAOImpl] Creating a new Video (title = Beetlejuice)
2012-10-27 08:26:28,711 DEBUG [PersonDAOImpl] Adding a Person Tim Burton to media item 482 as DIRECTOR
2012-10-27 08:26:28,711 DEBUG [PersonDAOImpl] Reading a Person (name = Tim Burton)
2012-10-27 08:26:28,713 DEBUG [PersonDAOImpl] Checking if person 2951 has a role DIRECTOR for media item 482
2012-10-27 08:26:28,724 DEBUG [PersonDAOImpl] Adding a Person Michael Bender to media item 482 as PRODUCER
2012-10-27 08:26:28,724 DEBUG [PersonDAOImpl] Reading a Person (name = Michael Bender)
2012-10-27 08:26:28,724 DEBUG [PersonDAOImpl] Creating a new Person (name = Michael Bender)
2012-10-27 08:26:28,727 DEBUG [PersonDAOImpl] Checking if person 5447 has a role PRODUCER for media item 482
2012-10-27 08:26:28,734 DEBUG [PersonDAOImpl] Adding a Person Richard Hashimoto to media item 482 as PRODUCER
2012-10-27 08:26:28,734 DEBUG [PersonDAOImpl] Reading a Person (name = Richard Hashimoto)
2012-10-27 08:26:28,735 DEBUG [PersonDAOImpl] Creating a new Person (name = Richard Hashimoto)
2012-10-27 08:26:28,736 DEBUG [PersonDAOImpl] Checking if person 5448 has a role PRODUCER for media item 482
2012-10-27 08:26:28,737 DEBUG [PersonDAOImpl] Adding a Person Larry Wilson to media item 482 as PRODUCER
2012-10-27 08:26:28,737 DEBUG [PersonDAOImpl] Reading a Person (name = Larry Wilson)
2012-10-27 08:26:28,737 DEBUG [PersonDAOImpl] Creating a new Person (name = Larry Wilson)
2012-10-27 08:26:28,738 DEBUG [PersonDAOImpl] Checking if person 5449 has a role PRODUCER for media item 482
2012-10-27 08:26:28,739 DEBUG [PersonDAOImpl] Adding a Person Michael Keaton to media item 482 as ACTOR
2012-10-27 08:26:28,739 DEBUG [PersonDAOImpl] Reading a Person (name = Michael Keaton)
2012-10-27 08:26:28,739 DEBUG [PersonDAOImpl] Checking if person 2955 has a role ACTOR for media item 482
2012-10-27 08:26:28,741 DEBUG [PersonDAOImpl] Adding a Person Alec Baldwin to media item 482 as ACTOR
2012-10-27 08:26:28,741 DEBUG [PersonDAOImpl] Reading a Person (name = Alec Baldwin)
2012-10-27 08:26:28,741 DEBUG [PersonDAOImpl] Checking if person 2956 has a role ACTOR for media item 482
2012-10-27 08:26:28,743 DEBUG [PersonDAOImpl] Adding a Person Geena Davis to media item 482 as ACTOR
2012-10-27 08:26:28,743 DEBUG [PersonDAOImpl] Reading a Person (name = Geena Davis)
2012-10-27 08:26:28,743 DEBUG [PersonDAOImpl] Creating a new Person (name = Geena Davis)
2012-10-27 08:26:28,744 DEBUG [PersonDAOImpl] Checking if person 5450 has a role ACTOR for media item 482
2012-10-27 08:26:28,745 DEBUG [PersonDAOImpl] Adding a Person Annie McEnroe to media item 482 as ACTOR
2012-10-27 08:26:28,745 DEBUG [PersonDAOImpl] Reading a Person (name = Annie McEnroe)
2012-10-27 08:26:28,745 DEBUG [PersonDAOImpl] Creating a new Person (name = Annie McEnroe)
2012-10-27 08:26:28,746 DEBUG [PersonDAOImpl] Checking if person 5451 has a role ACTOR for media item 482
2012-10-27 08:26:28,748 DEBUG [PersonDAOImpl] Adding a Person Maurice Page to media item 482 as ACTOR
2012-10-27 08:26:28,748 DEBUG [PersonDAOImpl] Reading a Person (name = Maurice Page)
2012-10-27 08:26:28,748 DEBUG [PersonDAOImpl] Creating a new Person (name = Maurice Page)
2012-10-27 08:26:28,749 DEBUG [PersonDAOImpl] Checking if person 5452 has a role ACTOR for media item 482
2012-10-27 08:26:28,750 DEBUG [PersonDAOImpl] Adding a Person Hugo Stanger to media item 482 as ACTOR
2012-10-27 08:26:28,750 DEBUG [PersonDAOImpl] Reading a Person (name = Hugo Stanger)
2012-10-27 08:26:28,750 DEBUG [PersonDAOImpl] Creating a new Person (name = Hugo Stanger)
2012-10-27 08:26:28,751 DEBUG [PersonDAOImpl] Checking if person 5453 has a role ACTOR for media item 482
2012-10-27 08:26:28,752 DEBUG [PersonDAOImpl] Adding a Person Rachel Mittelman to media item 482 as ACTOR
2012-10-27 08:26:28,752 DEBUG [PersonDAOImpl] Reading a Person (name = Rachel Mittelman)
2012-10-27 08:26:28,752 DEBUG [PersonDAOImpl] Creating a new Person (name = Rachel Mittelman)
2012-10-27 08:26:28,753 DEBUG [PersonDAOImpl] Checking if person 5454 has a role ACTOR for media item 482
2012-10-27 08:26:28,754 DEBUG [PersonDAOImpl] Adding a Person Winona Ryder to media item 482 as ACTOR
2012-10-27 08:26:28,754 DEBUG [PersonDAOImpl] Reading a Person (name = Winona Ryder)
2012-10-27 08:26:28,754 DEBUG [PersonDAOImpl] Checking if person 2962 has a role ACTOR for media item 482
2012-10-27 08:26:28,756 DEBUG [PersonDAOImpl] Adding a Person Catherine O'Hara to media item 482 as ACTOR
2012-10-27 08:26:28,756 DEBUG [PersonDAOImpl] Reading a Person (name = Catherine O'Hara)
2012-10-27 08:26:28,756 DEBUG [PersonDAOImpl] Creating a new Person (name = Catherine O'Hara)
2012-10-27 08:26:28,756 DEBUG [PersonDAOImpl] Checking if person 5455 has a role ACTOR for media item 482
2012-10-27 08:26:28,758 DEBUG [PersonDAOImpl] Adding a Person J. Jay Saunders to media item 482 as ACTOR
2012-10-27 08:26:28,758 DEBUG [PersonDAOImpl] Reading a Person (name = J. Jay Saunders)
2012-10-27 08:26:28,758 DEBUG [PersonDAOImpl] Creating a new Person (name = J. Jay Saunders)
2012-10-27 08:26:28,759 DEBUG [PersonDAOImpl] Checking if person 5456 has a role ACTOR for media item 482
2012-10-27 08:26:28,760 DEBUG [PersonDAOImpl] Adding a Person Mark Ettlinger to media item 482 as ACTOR
2012-10-27 08:26:28,760 DEBUG [PersonDAOImpl] Reading a Person (name = Mark Ettlinger)
2012-10-27 08:26:28,760 DEBUG [PersonDAOImpl] Creating a new Person (name = Mark Ettlinger)
2012-10-27 08:26:28,761 DEBUG [PersonDAOImpl] Checking if person 5457 has a role ACTOR for media item 482
2012-10-27 08:26:28,762 DEBUG [PersonDAOImpl] Adding a Person Jeffrey Jones to media item 482 as ACTOR
2012-10-27 08:26:28,762 DEBUG [PersonDAOImpl] Reading a Person (name = Jeffrey Jones)
2012-10-27 08:26:28,763 DEBUG [PersonDAOImpl] Creating a new Person (name = Jeffrey Jones)
2012-10-27 08:26:28,763 DEBUG [PersonDAOImpl] Checking if person 5458 has a role ACTOR for media item 482
2012-10-27 08:26:28,765 DEBUG [PersonDAOImpl] Adding a Person Glenn Shadix to media item 482 as ACTOR
2012-10-27 08:26:28,765 DEBUG [PersonDAOImpl] Reading a Person (name = Glenn Shadix)
2012-10-27 08:26:28,765 DEBUG [PersonDAOImpl] Creating a new Person (name = Glenn Shadix)
2012-10-27 08:26:28,766 DEBUG [PersonDAOImpl] Checking if person 5459 has a role ACTOR for media item 482
2012-10-27 08:26:28,767 DEBUG [PersonDAOImpl] Adding a Person Patrice Martinez to media item 482 as ACTOR
2012-10-27 08:26:28,767 DEBUG [PersonDAOImpl] Reading a Person (name = Patrice Martinez)
2012-10-27 08:26:28,767 DEBUG [PersonDAOImpl] Creating a new Person (name = Patrice Martinez)
2012-10-27 08:26:28,769 DEBUG [PersonDAOImpl] Checking if person 5460 has a role ACTOR for media item 482
2012-10-27 08:26:28,770 DEBUG [PersonDAOImpl] Adding a Person Cindy Daly to media item 482 as ACTOR
2012-10-27 08:26:28,770 DEBUG [PersonDAOImpl] Reading a Person (name = Cindy Daly)
2012-10-27 08:26:28,770 DEBUG [PersonDAOImpl] Creating a new Person (name = Cindy Daly)
2012-10-27 08:26:28,771 DEBUG [PersonDAOImpl] Checking if person 5461 has a role ACTOR for media item 482
2012-10-27 08:26:28,772 DEBUG [MetadataDescriptorDAOImpl] Creating a new MetadataDescriptor (type = ONLINE_VIDEO_SOURCES, mediaItemId = 482)
2012-10-27 08:26:28,775 DEBUG [MetadataDescriptorDAOImpl] Creating a new MetadataDescriptor (type = EMBEDDED, mediaItemId = 482)
2012-10-27 08:26:28,776 INFO  [LibraryAdditionsCheckerThread] Added file 'Renamed.m4v' (title: Beetlejuice) to Library

2012-10-27 08:27:42,876 DEBUG [LibraryAdditionsCheckerThread] Looking for files to share in folder: D:\Beetlejuice (1988)
2012-10-27 08:27:42,876 DEBUG [LibraryAdditionsCheckerThread] Found file 'Renamed.m4v', checking if it's already in the Library
2012-10-27 08:27:42,876 DEBUG [MediaItemDAOImpl] Checking if DB already contains media item Renamed.m4v
2012-10-27 08:27:42,876 DEBUG [MediaItemDAOImpl] Looking up a media item for file path: D:\Beetlejuice (1988)\Renamed.m4v, ignore case: true
2012-10-27 08:27:42,877 DEBUG [MediaItemDAOImpl] Media item Renamed.m4v already exists in DB

2012-10-27 08:27:43,060 DEBUG [MediaItemDAOImpl] Getting file of media item 482
2012-10-27 08:27:43,060 DEBUG [MetadataDescriptorDAOImpl] Reading MetadataDescriptor for MediaItem (id = 482) and extractor EMBEDDED
2012-10-27 08:27:43,060 DEBUG [MetadataDescriptorDAOImpl] Reading MetadataDescriptor for MediaItem (id = 482) and extractor COVER_IMAGE_IN_FOLDER



[zip]

that all looks good. File is addd, so it must fail to generate the resources when browsing... Let me check your previous logs again.

Btw, did you update your profiles.xml in any way? Which profile are you using?

did you update your profiles.xml in any way?

No updates to profiles.xml

Which profile are you using?

My LG TV uses the "LG TV/ player" profile
All other devices (pc, androids) use the "Generic DLNA Profile"

[zip]

Ok, I think it's because the height of the video is 1088, which is more than the max. of 1080. You can see 2 qualities in ServiiGo/MediaBrowser because they transcode to lower resolution.

Ok, I think it's because the height of the video is 1088, which is more than the max. of 1080. You can see 2 qualities in ServiiGo/MediaBrowser because they transcode to lower resolution.

That is exactly what it was!!!!

I accessed the database via SQuirrel and updated the "Height" column in "APP>>TABLE>>MEDIA_ITEM" from "1088" to "1080" and then they all worked.

I'll re-transcode them at a later time. Thank you!!!

This topic is SOLVED!