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"The archive you selected isn't aviable at this moment"

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jibiril

Serviio newbie

Posts: 3

Joined: Fri May 10, 2013 1:48 am

Post Fri May 10, 2013 2:08 am

"The archive you selected isn't aviable at this moment"

Hello, I have an UN46ES6800GCDF and I am trying to reproduce the file in the image:
Image
and the message in the title("The archive you selected isn't aviable at this moment") is shown,

originally the video was this:
Image
and the same message was displayed, I thought it was all those fonts and subs with weird characters so I extracted only the tracks I was interested in but the problem as I stated before persisted.

the most strange thing I noticed is that I can reproduce the following file without any problem(which to my understanding is equivalent)
Image
Thank you.

Edit: this is what the log says: 2013-05-10 00:18:42,862 ERROR [ResourceTransportRequestHandler] Error while processing resource, sending back 500 error. Message: Canot transcode to H264
java.lang.RuntimeException: Canot transcode to H264
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zip

User avatar

Serviio developer / Site Admin

Posts: 17215

Joined: Sat Oct 24, 2009 12:24 pm

Location: London, UK

Post Fri May 10, 2013 4:22 pm

Re: "The archive you selected isn't aviable at this moment"

Did you edit your profile in any way?
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jibiril

Serviio newbie

Posts: 3

Joined: Fri May 10, 2013 1:48 am

Post Sat May 11, 2013 1:59 am

Re: "The archive you selected isn't aviable at this moment"

zip wrote:Did you edit your profile in any way?

Yes, but just a little, I added
  Code:
maxVBitrate="14500"
to all possible video transcoding in the "Samsung TV / player (C/D/E-series)" profile to not experience "latency" issues.
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zip

User avatar

Serviio developer / Site Admin

Posts: 17215

Joined: Sat Oct 24, 2009 12:24 pm

Location: London, UK

Post Mon May 13, 2013 10:24 am

Re: "The archive you selected isn't aviable at this moment"

Yes, but but adding that you're saying not to remux, but to transcode. Thus you will lose quality and increase CPU load. Also, you have to set targetVCodec="mpeg2video" on all the configs you changed, to tell it to transcode to mpeg2, otherwise it tries to transcode to the original codec (but transcoding to h264 is not supported - hence the message)
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jibiril

Serviio newbie

Posts: 3

Joined: Fri May 10, 2013 1:48 am

Post Sun May 19, 2013 5:45 pm

Re: "The archive you selected isn't aviable at this moment"

zip wrote:Yes, but but adding that you're saying not to remux, but to transcode. Thus you will lose quality and increase CPU load. Also, you have to set targetVCodec="mpeg2video" on all the configs you changed, to tell it to transcode to mpeg2, otherwise it tries to transcode to the original codec (but transcoding to h264 is not supported - hence the message)


This worked, thanks, but this brought a new problem(Which I think it's unrelated to this solution) so movies started having long loading times while it is playing, like there is a "loading" message in the right top corner, I had the same problem before limiting the maxVbitrate but now the loading problems doesn't present when there is a peak of bitrate, also it's happening with movies that didn't happen before and I tried with those erassing that new 'targetVCodec="mpeg2video"' line and the problem persist, nothing in the computer or in the net have changed, do someone have any idea what this might be? I am really at lost.

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