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problem playing mkv files

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georgian

Serviio newbie

Posts: 17

Joined: Sat Nov 30, 2013 4:48 pm

Post Tue Jul 15, 2014 7:40 am

problem playing mkv files

problem playing mkv files


hi

i have a samsung TV E/F series i have been using serviio about 1 year now and i NEVER had a problem playing mkv files.....but yesterday.....all of a sudden......just like that i cant play them anymore i get the 'unsupported file format' error i tried uninstalling/installing again of serviio but no luck tried with samsung allshare same thing i even reset the TV same prob :( :( :( :( can any1 help me out here plz? this is frustrating :(
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georgian

Serviio newbie

Posts: 17

Joined: Sat Nov 30, 2013 4:48 pm

Post Tue Jul 15, 2014 6:38 pm

Re: problem playing mkv files

any1? i think there is something wrong with my TV

i reset it but in the network settings it still has the same allshare name i.e. not factory given model number? does any1 know how to WIPE RESET the tv? its bound to b the tv i am sure........... :roll: :roll: :roll:
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bobsmo

Serviio lover

Posts: 65

Joined: Thu Dec 20, 2012 12:06 pm

Post Wed Jul 16, 2014 10:06 am

Re: problem playing mkv files

Did you check that you have the correct profile for the TV in the Serviio console?
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georgian

Serviio newbie

Posts: 17

Joined: Sat Nov 30, 2013 4:48 pm

Post Wed Jul 16, 2014 11:25 am

Re: problem playing mkv files

yep

i havent changed or altered ANYTHING........i think its the TV like i said after resetting to factory defaults the allshare name still remains the same as before resetting it....
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georgian

Serviio newbie

Posts: 17

Joined: Sat Nov 30, 2013 4:48 pm

Post Wed Jul 16, 2014 2:32 pm

Re: problem playing mkv files

this is really strange

i downloaded tvmobili and it works?!?!!? wtf? :D yea sure its great but its not free what does tvmobili have that serviio dont? this is really really strange help would b appriciated guys
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zip

User avatar

Serviio developer / Site Admin

Posts: 17215

Joined: Sat Oct 24, 2009 12:24 pm

Location: London, UK

Post Wed Jul 16, 2014 9:07 pm

Re: problem playing mkv files

Probably you're not using the Samsung profile anymore?
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georgian

Serviio newbie

Posts: 17

Joined: Sat Nov 30, 2013 4:48 pm

Post Wed Jul 16, 2014 10:11 pm

Re: problem playing mkv files

finally fixed it

there was a problem with the router

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